I've always liked shopping at TJ Maxx--at other locations--but this one in Green Valley/Sahaurita, AZ seems rather pitiful. I went in once to buy some things and when going to check out, the line was SO LONG--with O N E cashier--
that I could tell I would be waiting in that line for 30 minutes. No Thank You!
So I respectfully returned the items I had where they belonged and walked out.
Then I tried a gain a few weeks later. I had an armful of things to buy, looked at the line--SAME LONG LINE WITH ONE CASHIER, and in disgust, I just dumped these things in a pile and left. Now I guess this is good for TJ Maxx that has more customers than it needs, but it is NOT a good shopping experience for a customer. I called their home offie to report this experience and the woman listened to me, but did not seem much concerned. Said they would check it out... professional company would take my contact information to follow up with a supervisor's concern, and/or offer me SOMETHING like a discount to get me back in the store!!! They did not. So I'm done with TJ Maxx who can't be bothered with customer care. read more