I'm not a fan of leaving bad reviews, but I wouldn't like anyone else to go through my same situation. December of 2021I took a title loan from them and at the moment Dora Cruz, general manager, helped me with the process. Time progressed and the loan did not go down, I found out that the $600+ I was paying monthly were purely interest and in order for me to be done with the loan I would have to pay the entirety of the loan plus the added interest within 30 days. Unfortunately at the time title max did not make me aware of this, nor that I was entering a 30 day loan. I went in person to the store location and though the manager and staff were nice, the only thing they said to me after explaining the entire situation is "we're sorry for the miscommunication " and that the couldn't do anything about it. Cannot say that all the staff practices dishonest lending strategies with misleading information, but I can say that general manager, Dora Cruz, did not throughly explain and purposefully provided misleading information in order to seal the deal. I now found myself paying over 4k in interest alone, none of it going towards the principal. Sadly I still owe over 4 thousand of the loan and they keep adding more interest if the entirety of the loan isn't paid within 30 days! It is not worth it at this point to keep paying for my car title back I will have to give up my car which I need to get around in my day to day life. DO NOT RECOMMEND AT ALL. read more