If you are going through divorce and trying to buy a home (even if you are a "normal" home buyer) -…read moredo yourself a favor and DO NOT look any further than Mortgage Specialists! Not only did they deliver knocking it out of the park, they made it almost effortless on my part! My situation: third home I've purchased over years, going through the divorce process without final decree, hectic schedule balancing work/life, selling a home at the same time, repairs needed to home, kids and activities. I don't think Mortgage Specialists do themselves enough service in advertising to people in my situation of going through a divorce. I started my pre-approval process with a "big bank" which has serviced all my previous mortgages and/or refinances in one form or another over the years, and never had problems with them (smooth in fact). The pre-approval questionnaire for me was easy - I make enough and my credit is excellent - they said no problems getting me approved. Then underwriting happens and that is where the divorce will stop your approval in its tracks. For two months I sat in underwriting at the "big bank" trying to get over the hurdle of having a "separation agreement" calling out my duty/lack thereof for child support and alimony. Without this, I would not go further. I tapped into my personal network and connections and approached 3 other lenders and all threw up the same roadblock on financing and not being able to approve without the divorce decreed separation agreement. Then, I was referred to Brent @ Mortgage Specialists. From the moment that we started the conversation, Brent assured me that all hope shouldn't be lost. Taking the time for me to gather my own documentation out of the picture, Mortgage Specialist had the pre-aproval done in less than one day. Then they sent my file to underwriting and a couple days later I was approved with a valid offer letter in hand. Weeks of hopelessness with other companies resolved in a matter of days/week with Mortgage Specialists. Brent was the "face man" for Mortgage Specialists, but I interacted with the rest of his team as well. Every person and every interaction was met with little to no effort from me - they walked me through / held my hand in the whole process. Their communication and response time was timely, a few examples of a couple hour response time even after business hours and on weekends! Brent even met me at closing to shake my hand and offer any more service than they did up to that point. I wish my previous home purchases would have been handled by these guys, I will not look any further in the future. From start to finish, they FAR exceeded any sort of expectation I could've ever had. Awesome job, and thank you to them!

Brent and his team are examples of the most efficient and competent in the industry. I hope to have…read moreclients use them in the future. Being helpful and available is critical.

I have banked here for several years, and it has been a great experience!…read more I don't live close to Bellevue, so I don't come in very often. Every time I do, there is a short line that moves quickly. The customer service is always great, they are always able to fulfill every request! I often call in advance, to make sure I can get what I need, and it is easy to get a hold of a representative over the phone as well. The inside of this location is nice and quiet, and professional. There are bathrooms, which are kept clean. Overall, I've had a great experience banking here, and have you even found the best rate for my mortgage a few years ago! Highly recommend banking with NFCU.

Thank you "Heidi" you were so nice, friendly, approachable..yet professional! I was so impressed by…read moreyour thorough presentation on my nephew's account ..he left there feeling confident and thankful for your patience..you explained all his benefits and process in a very understandable way..the credit union was very inviting and relaxing ..the quality of the service was a 10! Thank you so much!

I gave it two stars because their customer service has always been wonderful. Now onto my issues…read more I started banking here as an adult since when I lived here as a teen, it was the bank I used. The one thing that absolutely enrages me, is that there is always some loophole as to why these banks can charge you $33-$99 in overdraft fees EVEN THOUGH the reason the account was overdrawn was due to the current balance displaying the incorrect/ not updated amount. Transactions on their debit card will pend for days. Any kind of membership, subscription, or payment plan will come off the card even if you don't have the funds. I've been put almost -$200 by this bank when bills came out, I had the money but they didn't approve the transactions within 48 hours and I spent my current balance on food to then be notified that money was supposed to go to pending transactions. My other debit card does not do this. It updates on the same day and my current balance always takes into account the pending transactions. First National DOES NOT.

I took out a heloc loan and the title company sent FNBO a check to pay off my credit card. After…read moreclose to a month, I called customer service and they told me they did not have the check. The title company canceled payment and overnighted a new check. FNBO then attempted to cash the first check (the one they claim they "didn't have".) and it came back NSF. I tracked the second check and it was received May 22nd. It is now June 23rd and the payment has still not been applied. I called customer service and they said they do not have the check. I assured them they do, as I tracked the check and explained the first situation. The first check was received by FNBO April 27th, the second check May 22nd and still not payment has been applied and my account continues to gain interest. It is unethical. Customer service says they will follow up and then no phone call. They say they cannot call the accounting department only email and weeks go by without answers. Fnbo is apparently still using pigeon mail processes in 2026. The incompetence is truly scary. I've been trying to pay since April and it's almost July. No answers. No help. Beyond frustrated.

Levi is not only one of my preferred lenders in Omaha but is the best lender in the Omaha Metro…read moreArea. If you are looking to get pre approved, need a new mortgage lender or want to compare rates this is your guy. Need to refinance? No problem he can do that too. Buying a home? He is the best place to start. Give him an opportunity to serve you and help you with the home buying process. I use him personally and refer my clientele to him. He takes care of me and all my people as if I were his own family. He is trustworthy, reliable, fun, and easy to work with. Give him a call today.

My wife and I decided to take the step with buying our first home. We had done some research by…read morewatching the housing market for a good year, and we had a good idea on the style of house we wanted. What we didn't really know was the financial part, and everything that came along with it. We weren't sure what loan was best for us, or what lender we should go through. That's when Levi Walker with Skyline Home Loans was introduced into our lives. Levi was extremely knowledgeable about all of the aspects of buying a house. He filled that missing piece to complete the financial part of our buying process. He made everything so easy and he was always there to help answer any questions we had. Overall, Levi exceeded our expectations and we felt that he went above and beyond to make sure our first time buying a house was smooth sailing. We will definitely keep in contact with him for any of our future homes. We would highly recommend him to everyone!

We worked with benchmark to purchase our first home, and the experience was amazing…read more From our first sit down everything went so smooth. Their communication with us and what we needed to do on our end was amazing. I always thought buying a home would be a crazy experience but with working with Eric Almquist it couldn't have been any easier. We closed on 5/31 and I highly recommend

We are so thankful for the quality of help and guidance that Rachel, Kelly and the entire Benchmark…read moreTeam provided! Relocating from the west coast to a new community...to a city we only visited for a few hours was a daunting process. However, our realtor Brittney LaHayne and the Benchmark team made the process seamless. We had looked at two other lenders and the quality of responsiveness, attentiveness and enthusiasm was unmatched. It was an easy decision for us to choose Benchmark! I loved the videos, the quick responses via text, phone and email. We are first time buyers, but never were made to feel stupid or left in the dark. Each step was so clear, and honestly having people who were so enthusiastic for us, and encouraging really made us feel welcomed to Omaha and helped us feel like we made the right choice. Thank you so much Rachel - you really set the bar high - we could not imagine doing this process without you!!!!

This is my favorite bank in town! The tellers are wonderful and the management is very helpful! I…read morewouldn't want to go anywhere else! The Diamond Secure account is amazing with cell phone protection and identity theft protection for only $4.00 a month! That's an AWESOME deal!!

Fantastic support! Worked to get me a great interest rate and helped provide info for a complicated…read morepurchase. I worked mostly with Liz who is the best, but Holly and Tina were also very helpful. They know what they're talking about whether it's a house in NE or IA.

After working with other companies that specialized in VA loans and couldn't help me close on my…read moreloan, Eagle Mortgage did an amazing job and accomplished what other larger companies could not. They were extremely responsive and did everything in a timely manner, I wish I had started working with them sooner. I will be turning to them for all my future purchases!

I had a fantastic experience with the company. Neil Galas and his team did an excellent job guiding…read moreme through the home purchase and lending process. Neil went above and beyond and ensured that my first-time home purchase was successful. He and his team ensured that the transaction went smoothly. Most importantly, they were ALWAYS available, whether that was by phone or email. We had zero issues with communication, and even my realtor expressed how easy it was to communicate with the lender (Neil). When it came to rates, especially in this current market, Neil went beyond what most lenders would do, kept me updated with rates, and explained everything in detail. My experience was positive in a huge part thanks to him and his team because I was reassured throughout the entire process and received the correct information every single time. There were zero mishaps, and Neil was there to reassure me and give me options when an issue arose with my homeowner's insurance. I cannot express enough how important it was to have a lender that was great at communication and made decisions that were in my favor and considered my best interests, and Neil did just that. At no point did I feel pressured or concerned; anytime I had a question or concern, Neil or one of his team members was there to explain it to me and reassure me. I recommend Neil and Guaranteed Rate to everyone. If you are in the market, especially if you are still searching for a lender, I highly encourage anyone and everyone to schedule a call with Neil and his team. The best decision you can make is to give Neil a call and a chance. I promise you won't regret it.

Neil is great! From start to finish, he works hard for every single client. I have had some…read moreinteresting situations pop up, and deals almost fall apart, that he has held together with his intuitiveness and knowledge! He communicates every step of the way... working with him feels like a true team effort. His knowledge of not just lending and numbers, but also real estate as a whole and the markets he works in, is incredible. I cannot recommend him enough!

We really enjoyed working with Eric at Benchmark Mortgage. He was very helpful throughout the…read moreentire loan process and made it a simple and pleasant experience. Would highly recommend Eric Almquist for your mortgage loan needs!