This is hands down the worst business I have ever interacted with. We closed on our home sale three weeks prior to them contacting us to tell us we owed them close to $8,000 because someone had made a "rounding error".
Instead of charging us the correct amount for real estate commission, they apparently only charged us 2% of the home sale and no one caught it. It wasn't until the broker went to pay our real estate agent that they realized Titlecore had shorted them almost $8,000. Three weeks after the transaction was completed my husband received a phone call out of the blue while he was at work stating they screwed up and we owed them close to $8,000 out of pocket and demanded immediate payment.
During those three weeks, we had already closed on a new home and had designated all of our funds from the home sale to various expenses for our new home and now we were expected to immediately pay this company almost $8000 because someone made a monumental error and no one caught it.
We are an average middle class American family who trusted this company - supposedly a reputable business - to handle the transaction of our home sale correctly. We trusted them to do their due diligence and make sure everything was in order because that is literally their job as a title company.
Not only did this company put us in a financially precarious situation, the way they handled their error after the fact was simply appalling. They were cold, and callous and had no regard for us as the customer. They were only concerned with getting their money immediately and paid no attention to how deeply they had affected our financial situation because of an error they made (I mean seriously - who has $8k just lying around?). This was the worst experience I have ever had with a business and they should be deeply ashamed of their customer service and their shady business practices. read more