I hired this man to paint the downstairs of my home. We came to an agreement on price and date…read more He however contracted my job to someone else to do the work. He always implied before this that he would be doing the work. The man he sent did a really good job but I still felt scammed. I was paying him for nothing! Additionally, he requested a deposit. I told him I was not comfortable paying in advance and would pay when the job was complete. I did offer to pay for the paint or go buy the paint. When the job is partly complete on day one, he came to my home again requesting a deposit, sent me a very snotty email telling me how much deposit he normally expects and that payment in full is due the next day. He made it sound like I wasn't willing to pay. The man gave me a very scamming feeling and would never recommend him to anyone.

Mohamad is so nice, you feel like he's looking out for you. Elite Renos does everything from…read morefurniture assembly to complete renovations. I just moved and they installed my faucet, towel rack and hung up my blackboard. They are coming back to help me hang all of my artwork. Great advice and great work. Highly recommended.

Eric did an amazing job with renovating our Aylmer basement! His skillful team exceeded all our…read moreexpectations, accommodated all our specific requests, and the fee ultimately came in exactly as initially quoted. They were astonishingly in-and-out in less than 3 weeks, were as unobtrusive as humanly possible, and were keen to clean up the job site before departing each day. The finishes were flawless, the customer service was stellar, and we would unreservedly recommend their services to anyone considering the use of Rénovations Bourgeois... top-notch quality for the best rates in the Outaouais region (and we diligently price-shopped!). We will definitely be calling Eric and his crew for any of our future renovation needs. Thank you for the basement of our dreams, Corey & Emmanuelle Holmyard.

I hired Eric and his team last year to replace my flooring, patio door and fireplace hearth in my…read moreden and was so pleased with their professionalism and attention to detail that I hired them again this year to do my master ensuite bathroom. In 8 business days (right before the Christmas holidays) they tore everything out and...*deep breath* replaced a crank window with a double-hung one, updated the electrical, moved the lighting, installed a ceiling vent (there was none before), swapped out the tub for a walk-in shower, replaced the hideous wall tile with panels, swapped out the linoleum floor for marble tile, replaced the toilet, vanity, mirror and storage cabinet, fixed my lop-sided pocket door, installed a gorgeous trim around the door and window, replaced the baseboard, patched up 2 huge and unsightly access panels, painted the bathroom, installed all the bathroom accessories, and tested - then retested - everything! As a couple who is particularly picky about, well, everything, working with Eric is a real pleasure. He consulted with us every step of the way, cleaned up his work space at the end of every day, and once again went above and beyond to ensure we were not only pleased with the final product, but that everything was solidly installed, level, square, and had multiple levels of protection against water infiltration. If you want someone who will do really great, gorgeous work that will last for years to come and make anyone who sees it deeply jealous of your awesome new digs, then hire this guy. I certainly will again.

The Eastern Cedar crew is fantastic--kind, pleasant, and incredibly respectful of the space they…read morework in. They left the site spotless every day--no water bottles or debris left behind, which is a refreshing change from past experiences with other contractors. They're excellent communicators and offered thoughtful suggestions for my project. While some ideas cost a bit more upfront, they ultimately saved me money in the long run. This is the second landscaping project I've trusted them with, and I've already booked them for an interlock project in the spring. I can't recommend them enough--and I have to really like someone's work before I recommend them!

I highly recommend! Work was done within budget, and very fast! JR is real nice & the book keeper…read moreTracy is fantastic too!

We just had a Mannington Adura floor installed and we are extremely pleased with the result and the…read morecustomer service from beginning to end. Ray was extremely pleasant and professional and did an excellent job of estimating the job. Peter -- the installer -- was the hardest working installer we have ever dealt with. In addition he was friendly, upbeat, efficient, and a perfectionist. Everything was done beautifully at every stage and he cleaned up at the end of every day. I would have no hesitation doing another job with Alexanian. Thank you Ray and Peter.

Overall satisfied with the installation of carpets but would not return as a customer to this…read morelocation and likely any other location due to poor customer service. Installed product was done as I expected, and the install team was very professional and met my expectations. To note but was not an issue for me, the installers arrived a ¾ of an hour into the installation window and install took marginally longer than expected window, but were clearly working to their capacity, just the estimation was likely off. Customer service was below an expected level. During measurement, Chris Foley (Manager) did not take any Covid 19 precautions, and closed into within 2 meters from myself, resulting in me having to take precautions from him vice him from me in my residence. Managed to not touch much but did help himself to sit at a table. Not satisfactory in todays world and resulted in the customer having to do work to sanitize after his departure. Manager attempted to up sell me to resurface more than was requested, using the safety of my kids and the dangers of hardwood floors as the rational to resurface more of the desired spaces. This is an incredibly low tactic which in retrospect should have made me reconsider conducting business. I was only provided an invoice once I demanded on the day of installation, with the manager suggesting that the carbon copy previously provided was sufficient. My insistence of a line by line invoice seemed to be a large inconvenience for the manager but he indicated that he thought it had been previously sent. When questioned about lack of clarity of the invoice, the manager became curt and aggressive towards my wife, and did not want her to transfer to me, assessed as my wife as an attempt to bully her. When transferred to me, his first statement being that he would pull the team off the project immediately and how dare I question someone who has 35 plus years of experience. This is a bully tactic and should not be in tolerated in the current world. The manage refused to listen to me, cutting me off by saying that he would answer my questions, despite me not yet finishing my sentence. I never actually was able to ask my question and ultimately did not receive satisfaction to my questions. Of concern, the manager had a series of answers to provide prior to being asked which indicates that he often receives questions signalling that there may be a pattern of the business not be providing information until asked for it. Despite the understanding that the customer was to remove the existing carpet "lift the carpet on the Invoice", on the day of the install I was informed that I was to coordinate the disposal of the old carpet. Minor inconvenience but something that could have been done prior had the expectations been better laid out. The manager accepted that he did didn't articulate this nor that he put it on the carbon copy invoice, suggesting that disposal costs the major portion of the $0.50 per sq ft that they charged vice labour to remove the carpet, underlay, and staples. An efficient business may have offered to do amend the contract and add the disposal at $0.50 per sq ft to make profit, but it was not offered possibly not possible due to final payment was processed prior to start of the job. Overall more of an annoyance but very much encapsulates the customer service provided. Recommend anyone using this business avoid dealing with the manager, or conversely go to the other location on Merivale Rd, as it is 20 minutes away and has much better reviews.

Furniture repairs can be a challenge. I tried several online services, and what I got was a…read morerequest that I take photos! Then I reached out to Henderson. They had a storefront in Nepean, qualified repair staff and great personal service. Our repairs were completed in one month, communication was excellent and the cost was reasonable. I recommend Henderson for their excellent work and thank them for their great communications.

I have rarely been treated so rudely by a service. After waiting for more than six months for a…read morepromised order to build a cabinet , I was suddenly completely ignored. Emails requesting an explanation went unananswered. If I had been told that there was no time for me after all, I could have looked for someone else sooner. So disappointing.

Our backyard was looking its age, and we contracted Pinnacle Improvements to renew our patio and…read morereplace a wooden fence that had been damaged by this year's windstorms. We received a competitive quote and lots of good advice on how to proceed with the upgrade. Ali and his team were very professional, courteous, and reliable. They kept us up to date on product deliveries and when they would be on site. The final result was exactly what was proposed. They even worked in a couple of last-minute requests and provided excellent solutions to potential issues. All in all it was a great experience, and I would recommend Pinnacle to anyone looking to beautify their home.

Great service, they did a great job on our bedroom renovation. The project was done within the…read moreagreed upon time frame and price. I am very happy with the work and would hire them again without question.

Did a job at my house last year. Still holding up great and the quality was outstanding. I highly…read morerecommend, especially for the price.

Hi there, Bath…read morefitters was efficient, with excellent friendly service and the quality of the tub is beautiful.

Thank you to Mary and Isaiah for arriving on schedule, being courteous and installing a new…read morebathtub. Your professionalism is appreciated.