I have purchased many cars over the years, and I am accustomed to hard-selling salespeople,…read morequestionable tactics, pressure, etc - I am very pleased to say that I experienced none of that with my recent purchase at Carlson Chevrolet. I worked directly with Big John and I was very impressed with John's communication and transparency throughout the entire process. I would highly recommend this dealership to others in the buying process. It's very refreshing to work with a dealership that is run like a small local business that cares about its customers - they take the time to get to know you and they treat you well. Thanks John!

I had my truck towed to Carlson Chevrolet on December 31, 2025. I was told the engine replacement…read morewould be done by the third week of January. I didn't get it back until March 17. During that time, there was no loaner--only an offer to rent at my own expense--and updates were always "it's in queue" or "next week." No accountability, no urgency, and no effort to make things right. To make matters worse, I checked the oil before leaving the lot and it was low. After nearly three months for an engine replacement, that's unacceptable. I wanted to add, I requested the "broken engine" back. I was told I'd have to pay an additional $3000.00. Did they do this so I wouldn't want it back? Maybe I really didn't need an engine replacement? It makes me wonder. Nothing was ever mentioned about the core. No disclosure. I hope to save others the grief I have experienced with Carlson. My advice, go elsewhere.

They are not open at 8:45am even though their listed times all start with 8:00am. I am in dire need…read moreof help and I drove out here with a flat tire.

Last year they told me I needed an alignment when the car couldn't be aligned because it had been…read morewrecked even though I couldn't go straight.

We were driving from NJ to Florida had a blow out of 2 tires on our trailer .. we called Quick Tire…read moreand they came to our location on 95 in 1/2 hour with 2 new tires at 6:00 Pm in the dark and replaced them quickly.. we had been on the road for 10 hours and were staying in Florence.. They got us back on the road .. and were very professional and helpful..Judy & Dave C

I scheduled for an oil change and to have 2 new tires put and a rotation. Not long after I noticed…read moremy car was leaking oil. I assumed I must of hit something causing a crack somewhere. Went to have my car looked at at Crossroads of Dunn and turns out the person from Quicklanes didn't put the oil filter on correctly and also when they did my tire rotation, they put 2 of my tires (which are directional tires) on backwards.

joke of a company. tried to denie my son his truck after he presented (Sean) with his drivers…read morelicense to show him ownership of his truck. Then had a smart remark and told me over the phone we are a day late and a dollar short. Had to call lumberton police department so they would release the truck to my son. Not the way you run a business. wouldn't recommend anyone use them for anything.

LPD dispatched them &/or their business partner (1st choice towing) to the scene of the accident…read more.. if you care about your belongings don't let them tow your vehicle! My 600$ speakers and amp were stolen while my vehicle was in their custody. During one of my biggest times of need I was robbed. 10/10 DO NOT RECOMMEND. I will be filing a police report.