Great service! Quick and friendly. I came here because they also offered inspections which was…read moreconvenient and was happy with excellent experience.

Fantastic ! Fast service. Didn't try to oversell .. will definitely be back highly recommendread more

I will only ever take my car here for maintenance. Inexpensive, great service and always a smile on…read moretheir faces!! Lifetime customer for this location!

Charges you for things they don't do, I asked them to do a transmission flush and was charged 180$…read morefor it. Only reason I knew it happened cause my transmission blew not even 1500 miles later. Once I told them they said they didn't even do it. And refused helping me pay for my new transmission. "If you find metal shavings in your customers oil you aren't going to tell them?" They said no we wouldn't this is a lying company that steals your money then takes ways out when your vehicle is messed up. If you are a ceo reading this, get read, I'll see y'all in court

This place has gone out of business. Too bad, they had really good service. Xwtdgjuejkread more

Great bunch of guys.. I can't say enough about how courteous they were. I was in and out in less…read morethan five minutes. If I could add more stars I would!! A++

Left oil filter loose on brand new sequoia and did not reimburse even though the manager admitted…read moreit was their fault and lost 2-3 quarts

I like this place because if you can hit them at a slack time they move quick on that oil change…read more The cool thing about their service is that you don't leave your car while they do their work. You pull into one of the 2 bays and shut down the engine and sit in your vehicle while they do their work. Things move quickly and their prices are comparable with any other oil change station in Bossier/Shreveport. I'll continue to use them in the future and if your needing your oil changed and see the sign for a Valvoline Oil Change location give them a try.

I took my car to this shop and while the original issue was eventually fixed after about three…read moreweeks, my car came back with a problem it did not have before I brought it in. I immediately informed the shop and was told to bring it back. When I asked how long the repair would take, I was assured that I would hear back the same day or by the next day. Unfortunately, a full week went by with no updates until I reached out myself. The new issue was with my Bluetooth system, which is essential since our state requires hands-free driving. I had to bring my car back multiple times, but even after two or three attempts, the Bluetooth still does not work properly. To make matters worse, the shop has now stopped responding to me altogether. This experience has been extremely frustrating. Not only did my car come back with a new problem, but I am now forced to pay another mechanic to fix what they broke. Poor communication, lack of accountability, and failure to resolve the issue make it very difficult for me to recommend this shop.

This started out, I thought, being good. He seemed to know wht the problem was an said he could fix…read moreit. He left our car there for about 324 weeks , and I had to pay for a rent , a car that whole time , which ended up being around twelve or fifteen hundred. Got my car back was going back home on the interstate, and my car was doing the same thing.So we called him back , and he told us to bring it back in that he would look at it some more. I don't know what he did , but it seemed to work. We\nHad a 2 year warranty on the transmission.So after about a year and three months , my car started doing the exact same thing that it was doing before. So we called him and told him what was going on.And he said that he couldn't find the paperwork to prove that it was still under warran. We searched and searched , and finally found the paperwork that we had at home , and it definitely showed that it was still under warranty. We took the car back to him and he said it needed to be flushed out that it was going to be $300.So we paid the three hundred dollars to get it flushed out. That was not the problem. So we called him back, told me it was still doing the same thing and he said he didn't know what else to do, but he had found another transmission in Dallas and it was going to be $1100, but he didn't have the money to pay for it that we needed to help out.Even though it was under warranty. So we only gave him three hundred dollars more. And left our car there for another week.I left it with a full tank of gas and set my odometer reader. When I went back to get my car , I had to sit there and wait for him to get back to the shop in my car. He had somebody else with him riding.And when they got out , they had lunch with them. He said the car was fixed. So we got in the car and there was trash all in my car.There was only one quarter of a tank of gas , and they had spilt stuff , all in my seats. I started taking it home and it was doing the same thing as before. Set my husband said that we would just not deal with him anymore.Just leave it , it is what it is. So I would not , and I repeat not recommend this man for anything!!!! I can't believe he had the nerve to run all my gas out and spill stuff in my car and leave trash water bottles, potato chip bags, everything in my car.Like he's been using it for his own personal use all week and didn't even put the other transmission in. We paid him over thirty five hundred dollars plus I had to pay for my rent , a car for 5 weeks, and that was not cheap. So he got all this money and didn't fix the problem. We decided to just drive it the way it is.And when it breaks , it breaks completely. That we were not gonna take it anywhere else and spend any more money on this car.Because it's a two thousand seventeen , and it has over two hundred thousand miles on it. It'\nS been a very good car up until the transmission. So I would say the services requested was not done and we paid more even though it was under warranty.That warranty doesn't mean anything to him. Please , please please do not take your vehicle to this man!!!

Be careful. They reccomended $300 of unnecessary work on top of $100 oil change…read more They called for transmission and transfer case oil change. Manufactures maintenance schedule says not to change oil.

Although I did receive my refund, I am writing this to for warn customers!…read moreThe first visit there my girlfriend got my oil change and everything went fine. A couple days later, my skid plate (plastic) came down! I thought nothing of it because I'm not familiar with cars. So I took it to my dealership and got it fixed (metal one now) ! I was happy that I had my oil changed and this place is literally up the road from my job so I took it back once it was time for another change. The guys were friendly and happy to answer any questions I had! Informed me about their products and services for extra bucks of course! Just awesome! Once the oil change was done I headed back to work (literally 0.1 miles up the road)! Once I got off work, I was headed home, and my skid plate fell again! Mind you my dealership replaced it with a metal skid plate so I'm literally dragging sparks down the road! I pulled over and DOT helped! Moral....make sure you have them recheck everything before you drive off! Make sure everything is tighten and screws are back into place! You guys do work hard, but to keep good reviews, take your time and make sure you've done everything properly!

On 8/16/2025, I went to Valvoline (3452 Airline Drive) for an oil change. I have been a loyal…read morecustomer at this location for over two years. During my visit, the technician Monroe told me my right headlight was going in and out and asked if I wanted it replaced. I agreed but asked for the total cost of both the oil change and the bulb replacement before proceeding. Monroe assured me they had two bulbs in stock. He and another technician, Christian, attempted to replace the bulb but broke it in the process. Afterward, Monroe admitted that they actually did not have the correct bulb--despite previously saying they did. I submitted a claim with Valvoline, which led to a meeting with the manager, Morgan, three days later. Unfortunately, this only made the situation worse. Morgan was dismissive, unprofessional, and disrespectful. He refused to acknowledge what happened--even though the bulb was working before his team broke it--and he would not reimburse me for the $20 bulb. This was by far the worst customer service experience I have ever had. As an African American woman, I felt disrespected, ignored, and devalued as both a paying customer and a loyal one. The way Morgan handled this situation shows a complete lack of integrity, accountability, and professionalism. My warning: If you are a woman or a minority, stay away from this Valvoline location. They do not respect loyal customers, and management refuses to do the right thing when their employees make mistakes.

My wife and I get our oil change here due to convince.The service is a hit or miss for oil…read morechanges.The gentleman that served me last time I was there by the name of Malachi was mediocre. He was more interested in having conversations with his coworkers than the actual service.What upset me was that he handed me the next appointment sticker for my oil change to do it myself.I also had to request them to reset my oil change light.it should be the service technicians responsibility to do that and perform the "many" points inspection they claim to do. Also I was usually want an oil change.Stop trying to sell me all those other extra services.

I wanted to provide a positive 5-star review for Valvoline Instant Oil Change location at 5485…read moreAirline Drive in Bossier City, LA 71111. I recently went in for a lamp out warning on my 2004 Dodge Ram. Devon (Micro), Tim, and Johnathan performed a full light inspection test on my vehicle for brakes, headlights, and turn signals. The test revealed that my rear driver side brake light was out. They immediately replaced it and were very professional and courteous throughout the repair. I have an upcoming oil change and will be bringing my vehicle back to this location due to the great customer service. The service was quick, professional, and with quality work performed!

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Bossier City.

I had to take my vehicle to the dealership to get it straightened out. Over $400 in damages. The…read moreworst tire store I've ever done business with. Unbelievably bad. Don't ever go in there.

1st of November we had a flat and were right by here so we pulled in. Being in a hurry because we…read morehad all our granddaughters birthday party stuff, I left and my husband stayed with my truck. The tech came in and got the 2 ladies from the front desk to go outside and look at my tire. They came in and tell my husband my tires were dri rotted. ( 2018 f250 250,000 miles) I do not sit still long enough to dri rot a tire. The tires were put on in April by Discount Tires in Shreveport. He has the tires chamged on the front. Come December, tire light comes on and pull into Walmart for them to tell me I had slashes all on the inside of the tire. I was leaving out of town so spare tire it was Took truck yesterday to Discount tires and those new tires they said were splitting due to being cheap tires. So 2 more new tires. On top of this as soon as we drove the truck we had to go and have the tires rebalanced due to entire front end shaking. When I told the dealership the problem and where tires came from they were not surprised. So I definately say use caution with Mavis Tires. They have cost a fortune.