I just had a very enlightening conversation with Becky Embry regarding the bookkeeping work at Tipton 66. I can't comment on their car servicing, but can definitely comment on their need for much better accounting, the fact that she will send your bills to others to get them paid and "avoid small claims court" (AFTER THE BILL WAS INDEED PAID), her appealing to my dad being a great guy to work with, but absolutely NOT understanding what made him great. 36 years of business, and I heard Adam (owner) tell her to hang up on me. She was texting me after hours, AFTER HOURS, but apparently talking is for business hours only. Be sure if you ever use this business, you make sure the bookkeeper isn't...let's say *inadvertently*... leading you to pay $1400 instead of $700. Get your receipts.
I have them in texts and a recorded call. Very disappointing. Jimmy Don would not be thrilled. 36 years of business from my family and hanging up is how this situation was handled.
PS~
I wasn't even the one who got the service, so I can't comment on ME getting a service--only that they will send your bill to MULTIPLE people (I have proof) even after it's been paid, "to avoid small claims court", because they have zero concept of accounting OR business ethics. read more