I contacted AAA Tree Experts through Yelp's "request a quote" option and had a response from…read moreHeather within the Yelp app within 2 hours. She got a bit of information from me regarding the project, then passed along Greg's contact information and told me I'd be hearing from him that same day. Greg called shortly after, then we set an appointment that worked well for my schedule 2 days later. He even took care to mention the forecast to be sure I'd be alright meeting on a rainy day if needed. On the day of our appointment, I requested that he let me know when he was on his way, and he did so. Greg showed up on time, was very friendly, and gave me an in depth opinion on the health of the tree in question. He seemed very honest and trustworthy, and took time to explain any potential risks and what to look for on the tree in the future if it's health starts to change. He also provided me with a few ballpark quotes if I ever did choose to remove it. I will absolutely be calling AAA Tree Services if I need any other tree needs met. Wonderful experience and employees!

AAA was great to work with - even after the latest hurricane, they were responsive and friendly…read more I had a 100' oak tree down in my yard that needed to be cut up and removed. They had the best price out of 3 estimates I received, scheduled me promptly and did a fantastic job. They had to navigate my narrow driveway, cut some extra that we were not charged for, and cleaned up very nicely. Highly recommend!

Exceeded expectations. Hard working crew. Professional,…read morefriendly and respectful of property. Great job cleaning up afterwards. This was second time I used them. First time they handled a job many tree removal companies turned down.

We had several trees dropped and removed but they missed a dead pine so we let them know it was…read moregoing to fall on our driveway where cars travel and people walk. They admitted it was their error but they didn't come back to take care of it. Sure enough it fell across the driveway but luckily no one was injured. We have called them numerous times and they still haven't returned. Several times they said they would come out next week but so far they are no shows. The original work was done in July!!! They also left a ton of debris where they dropped a tree and we have had several empty promises to clean that up too. We were pleased initially because they got a lot done. We actually had more work we were considering having them do but not after all of this. It's frustrating to call and call asking to speak to the owner but never get a response other than the woman who answers the phone. You can leave messages but good luck getting a return phone call. Very disappointing. They were paid in advance for all their work but it has not been completed as of October 14, 2026. If they actually return to finish the job I will edit this review.

We had a really nasty honey locust with huge spikes in our backyard. The spikes were strong enough…read moreto pop a tire. It was a big dead tree that was just dangerous all around. We hired Amada to come in and remove it. They cut it down efficiently and left us some great firewood.

They did an excellent job removing a huge tree in my backyard. After cutting it down, they ground…read morethe stump and leveled the area so well that it looks like the tree was never there. This is my second time using their service, and both experiences have been outstanding. I did a lot of research beforehand to compare pricing, and this company truly offers the best value for the quality of work provided. I highly recommend them 100%!

We needed emergency service for 21" in diameter limb that failed in our gigantic pecan tree after a…read morerecent storm. Our favorite tree hugger and certified arborist was on the problem immediately, shortly followed by the Heartwood crews with massive equipment. They prevented the limb from damaging our house as well as our neighbor's, and did an excellent job, even cleaning up as though they were never there. They have been taking care of our trees for over 30 years now and I highly recommend them!

get multiple quote people. and don't fall for the we have the best equipment and are specialists…read morebs. i found another more high tech company that came in 20k lower than heart wood! they were fully insured, licensed, and had very high tech cranes. shop around and quit letting them make you think your job is so difficult that it should cost astronomically more

Tree Masters are exactly what their name suggests. We've been told by one of the most respected…read morearborists in Charlotte that our Live Oak is the second largest in Chatlotte. It is spectacular & irreplaceable. I'm so glad we had Tree Masters do necessary de-limping & trimming. They are incredible. State-of-the-art equipment, knowledgeable team, & exceptional cleanup. I highly recommend them.

I was extremely disappointed with my experience with Tree Masters -- and I was not even their…read morecustomer. Tree Masters was hired to perform tree work at the property behind my home. Their crew entered my fenced backyard without my permission. My 80-year-old mother happened to be at my home and was apparently told what they were doing, but she is not the homeowner and I was never contacted or asked for permission to access my property. When I returned home, I found that my fence had been taken apart and was not properly secured afterward, with a panel missing. At least two of my outdoor lanterns were broken and piled off to the side, my hammock had been tossed aside, landscaping material I had intentionally placed for weed suppression had been removed, and hydrangeas I had planted had been trampled and were no longer apparent. I contacted Tree Masters and arranged to meet with them at my home to discuss the damage and give them an opportunity to make things right. They arrived approximately 45 minutes late to the scheduled meeting. What happened next was particularly concerning. During the meeting, Spencer introduced Chris to me as the homeowner of the property where Tree Masters had been working. I subsequently confirmed that Chris is **not** the homeowner. I went into the meeting hoping for a straightforward conversation: acknowledge what happened, repair the fence, address the damaged items and landscaping, and move forward as neighbors and professionals. Instead, I left the meeting with even greater concerns about how the situation was handled. Accidents can happen during tree work. What I find unacceptable is entering someone's fenced property without the homeowner's permission, leaving that property damaged and disturbed, and then handling the resulting concerns in this manner. Based on my personal experience, I cannot recommend Tree Masters. If their work on your property may require access to a neighbor's yard, I strongly suggest making sure that permission is obtained directly from that property owner beforehand.

Excellent experience. Reasonable pricing, easy scheduling, on time, thorough in the work and…read morecleanup. Highly recommended.

We had Mark and crew out today to trim branches from numerous trees that were starting to extend…read moreover to the house. They arrived early, went right to work, did a fantastic job, cleaned up everything (and I do mean everything!) and charged us a very reasonable fee. We have already arranged for them to come back next week to remove a large dying tree. Highly recommend this company! Great to work with.

We emphatically recommend Alex's Tree Service, and would give them more stars if Yelp would let us!…read more Based on a neighbor's stellar recommendation, we called LAST NIGHT to schedule someone to come out and look at the 60' rotted tree in my backyard. Thomas arrived at 8:30 THIS MORNING, reviewed the tree, asked about our concerns, was professional, polite, and quoted us a better price than we had from any of four other tree services. We signed the contract with him at 9:00. At 11:30 THIS MORNING, a crew of five arrived and took down that tree like a SWAT team in a movie. It was incredible to watch! By 2:30 TODAY, the tree was down to a flat stump, completely removed, and the whole area was cleared of brush and leaves. Less than 24 hours from our first call to Alex's Tree Service and the tree is gone! When it comes to a tree that could damage your own house or your neighbors', you don't need "good", you need "great". We trusted Alex's Tree Service and we are 100% happy with the results! SL28031

Trees always die after leveraging this service. Absolutely no accountability afterwards.read more

We had lightning hit our tree during a storm. This team came out at night to look at it and give us…read morean estimate and came back at 8am to remove it. it was a large tree in our front yard and they did a fantastic taking it down safely and cleaning up afterwards. Would highly recommend.

I had a large tree fall on my house. They worked quickly and professional. Also they Cleaned up…read moreeverything after they were done. I will definitely use them again in the future. Thank you so much, Marvin!