Truely an amazing day care. All 3 of my kids go there and I have had nothing but good experiences…read moreall around. They enjoy going there, doing the activities, learning, and even made friends they see outside of school. The facilit is nice, the food is good (that is made there), and the staff are friendly. WSPT is highly recommended for anyone looking for childcare. Thank you for all that you do for the children there.

Best Daycare i ever had my daughter to . staff and mr Bill and mrs judy are very respectful and…read morethey do alot for the children . mr bill makes the best food around ! my child is very picky with food but always eats at daycare . homemade meals and snacks .

OMG the best daycare ever! A dedicated mother/teacher who strives to see your child development…read moreexcel, small number of children, helps with potty training, affordable, outings, great nutritional foods and so much more...

I know this is long, but if you are looking for childcare for your children I would take the time…read moreto read it. Our boys were enrolled in Best Friends for three weeks and I am beyond relieved to have them removed and in another daycare. Prior to becoming an educator, I worked in an excellent childcare facility for ten years. I believe that a parent who has no experience in childcare may not notice issues or know any better, or may think some things are "normal" that are not. First, let me start by speaking to what I feel is the integrity of the child care director. After reading on their website that they have been given five stars in Great Start to Quality, and are the "highest ranked" program in Oakland County, I looked them up on the site to find they do not have any stars. After contacting GSTQ to ask why, I found that her in home daycare had been given five stars but her center has not been rated yet. Using her in home rating in order to get more parents into her child care center, which is currently not rated, is dishonest. They updated their site to state they were in their new location so certainly they could have edited the information about their star rating at the same time. If you browse the Google reviews of this childcare facility, you will see that, in response to a poor review, the director Tori violates parent/caregiver privacy by publicly stating discipline issues with the parent's child. This is highly unprofessional and demonstrates a lack of respect for the privacy of past clients. Publicly sharing discipline issues also violates FERPA which i believe extends to state licensed child care facilities. I would expect a professional to remain respectful of a child's privacy even when they receive a negative review, particularly on a public forum. The program director, Tori, is expected to facilitate learning for young people, particularly those in early literacy. However, when students are doing activities with directions on the white board, words are often misspelled and in speaking, poor grammar skills are used. This is an issue in parent communications as well, which concerns me when my children are learning how to speak properly from the adults they are around all day. In our three weeks at the facility, the daycare closed on several occasions. Two were the result of snow days, which I understood completely. However, two were due to it being cold outside. The director stated that the building furnace was unable to keep the building warm. This is not a weather issue, it is a building issue that needs to be remedied as we live in Michigan and it gets cold. However, she still charged parents for those days as if it were a weather issue or "act of god." Parents still have to work when it is cold, so buildings need to be capable of staying warm. If the building can not stay warm then the onus should fall on the director to bear the financial responsibility of closing. The infant room, where my two year old was, was very damp and smelled strongly of something like wet paint. Every day at pickup the smell would hit me as soon as I opened the door to that room. Also, I was told that they would assist my son in potty training by taking him to the bathroom every 15 minutes. This did not happen. My four year old was in the big kids room. The activities seemed developmentally appropriate for the younger kids; however I told them when we registered that my son was working on reading and kindergarten prep. They told me they would work with him and instead had him doing activities that were not scaffolded to his current ability level and were therefore too easy. The culmination of our frustration was in our final week there, when I arrived to find my son and another child standing in separate corners facing the wall, with their backs to their peers, apparently because they were not cleaning up. This consequence is not only archaic but also highly inappropriate. It shames the child, confines them and excludes them from the learning activities being completed. It is punishment, not a consequence, and I would expect individuals who are trained in child development to know how incredibly inappropriate this is. We began looking for new childcare immediately when this happened, but then were given a termination notice without reason. This, again, demonstrates the lack of professionalism of the owner, as a good program director would sit down with a parent to explain their reasoning. They would not just leave an envelope up front and hide from the parent at pickup. When I asked via email for her reason, she deflected and would not provide one. I suspect that her reason has to do with the fact that I know enough about daycare to know that they are not good at their jobs, whereas a typical parent may not know any better. I was fine with the termination as we were leaving anyway, but the lack of professionalism in how it was done is very unfortunate and indicative of how this facility is run.

My daughter participated in the Summer Camp, on a part time basis! She loved it, i loved it! From…read morethe projects and baking and walks to the library, i love the skill sets they were focusing on! The application and registration were an easy process and the staff always seemed attentive for any of my questions! Definitely a great center conveniently located in town!

My son went here for kindergarten. There were a lot of positives, clean space, nice staff, good…read morelocation. He learned a lot. He enjoyed it. I liked the director. She was friendly and cared for the kids. But I found her to lack organization. Communication was all over the place. Sometimes it was timely, Other times it was nearly after the fact. On one occasion, my son was released to a relative without their ID being checked. This immediately made me lack confidence in them. The director seemingly handled it well, and the issue did not occur again.

My daughter has been attending U-Gro for about a year. We have been absolutely blown away by the…read moreteachers and directors at U-Gro. My daughter has grown by leaps and bounds during the past year. We get such a kick out of the things she learns at school. Out of nowhere, she will start using a totally new word or singing a new song and then she'll tell us she learned it at school. As she has grown, the curriculum has grown with her! Can't wait to see what more she learns in the future! The facility is always clean. We love the cameras and I find myself checking in to see what cool thing she's doing many times a day. Thanks U-Gro!

Amazing staff and professional. Truly care about your kids and the grounds are very secure. Have…read morehad no issues dropping our little one off.

We moved our son here after his previous school just didn't have the time to handle him. He is ALL…read moreboy and full of adventure, non stop as they say. The teachers here don't just write up an incident they take the time to address the problem and correct it using learning techniques.. They have taken the time to get to know my son and how to "handle" him! He is so much happier at this school and we couldn't be more pleased with the care he is receiving! He is provided healthy meals and we are receiving daily reports of his activities through an app. Our son isn't fighting us every morning to go to school anymore and we have noticed a change in his behavior overall.

Very unprofessional establishment. As someone who has been inside the building and has seen what…read morehappens in their classrooms, I am begging you to not send your children there. There's no order at all. During lessons, children wander off and do whatever they wish, and the teacher doesn't even try to stop them. A child threw up, and the staff kept him there instead of getting him picked up. When trying to explain to me that a child had Autism, a teacher used the 'crazy' gesture. They do not care about your kids. Send your children somewhere better, where they're actually cared about.

Lolo's Angels is a wonderful daycare for any child. Miss Lolo is so warm and caring! She loves all…read morethe children she watches like they are her own. My children loved going there and still talk about being there to this day. She makes her home a place where the children have fun through toys and fun experiences. She also prepares children academically for preschool and kindergarten. Going to Lolo's Angels was like a second home for my kids because they were so loved and cared for there. I would highly recommend Lolo's Angels.

Anyone looking for full-time in home childcare should contact Lori (LoLo) of LoLo's Angels! She…read morehas been caring for my infant daughter for 6 months. I cannot say enough good things about Lori, she helped us as a caregiver by treating our daughter as one of her own and becoming a friend. We are sad to leave but needed to merge care with my oldest for convenience. I highly recommend her!

Our new Director and Assistant Director are both very hands-on in every way possible, from teaching…read morein the classrooms to passing out snacks. Both are very easy to talk to about any issues that you may have or just chitchat about anything. They take the time to train the teachers the correct way. Whether you are dropping off or picking up one of them is always here. The Assistant Director has been with the company for over 10 years at another location. Love the new hours, open until 6 pm daily. YAY

Sent my two boys here for a span of 3 months and do not have a single positive thing to say. The…read more"teachers" are all in it for a paycheck. In all the times I dropped off and picked up I never once saw a single one who ever seemed genuinely happy while interacting with a child. One teacher in my oldest sons room would actually borderline yell at some of the kids, I personally observed this on multiple occasions. One day during drop off she snapped a very rude remark in a much louder and harsher tone than normal conversation at my son because he attempted to get out some toys which they had already apparently cleaned up prior to his arrival. As he was supposed to know this? Through all the hot August days I would pick them up off the playground and they would be hot and sweated with no water bottles. The water bottle I packed would be empty back inside their cubbies in their rooms. I commented on it one day and a teacher replied "we'd be going back and forth to the bathroom constantly if everyone had water bottles". Apparently taking already potty trained kids to the bathroom is too much to ask? The icing on the cake which led to immediately withdrawing from the center was when my oldest son came home with a hand print on his arm. He was 4 and no longer napped, however the 4-5 year old classroom had a 2 hour nap time each afternoon where they expected him to sit and play quietly on a cot. For 2 whole hours. He struggled with this, as I'm sure most 4 year old boys would and they didn't want to put the effort into finding a solution. One day he came home and told me about how the teacher that day was mad at him for not being quiet during nap time so she grabbed his arm very hard and made him sit in a time out chair in the corner. When questioned she said she gently led him to another area. Gentle enough to leave a handprint, I guess..... We paid almost $1000/month for him to attend UGRO and they actually asked me to pack him a bag of quiet things to do during nap time so he wouldn't disrupt the other kids. Total lack of desire to foster kids development and growth. Do NOT waste your time looking at this facility. The director is kind and sweet and you will think it's a great place but do not be fooled. The staff are absolutely terrible and could care less about your child.