Larry does a great job, fast, efficient, professional and a good value for the money.read more

It was raining hard that day and he came out and did what had to be done in no time,overall great…read moreexperience

Joey Ross is honest and very competent. He works on the city…read morepolice vehicles. He no longer has an Exxon station , but he still has a towing service and does repair. If you live in the area or have a car problem while traveling, you best write down his number and stick it in the glove box. Everybody here knows his number.

Expedient: showed up within 15 minutes of my phone call…read more Expensive: $100 bill for towing the car 5.8 miles from a residence to a tire shop. Convenient: Allowed me to pay for the towing bill at the tire shop as part of their invoice instead of paying separately for a tire and towing. Less than Thoughtful: rather than positioning the tow truck directly behind the car in the driveway when there was plenty of room to do so, the rep drove the car with a completely flat tire (basically drove on the rim) back and forth maneuvering it behind the truck. Uncommunicative: The quote was not discussed with me in advance, I was not given the option of putting the car on the flat bed so it ended up being pulled by the front 2 wheels, and before the driver moved my car behind his truck, he neglected to ask if it was alright to do so.

We were very pleased with American Roadside after having a negative experience earlier the same day…read morewith another tow company. Thank you for professional, courteous and most importantly, prompt service. Great company and staff!!!

Our motor home broke down and insurance roadside assistance called this company. They kept us…read moreinformed of the progress as the picked up the motor home and delivered it to the dealership. I would definitely recommend them!

Had a tire problem and they showed up and help right away very efficient service with very kind…read moregentleman Kenny even hauled my truck and me 3 hours home would definitely recommend this company.

They showed up quickly and winched both my vehicles out the mud at my house. I recommend these guys…read moreif you're in East Texas.

Worst service ever! If zero or negative stars were available that's the rating I would give. Owner…read moreis rude and unprofessional. My car was hit while I was in Longview to visit family. My insurance company contracted them to pick up and tow my car back to a repair shop in Lewisville. After accepting the dispatch, the owner decided that he could not complete the job because of the distance unless he received the towing fees upfront and in advance. Held my car for 10 days, charging storage fees for every day. Promised to deliver car and then didn't get it there until the next day. Hung up on the insurance rep when she called to find out why the car had not been delivered.

My girlfriend and her son were out of town in Kilgore for a work event, while I stayed back in…read moreAustin. She accidentally hit a curb and ripped off some undercarriage plastic. As she drove it was dragging, making a horrible noise, and she has to be in Dallas in the morning. I have to be honest, I called 3 other towing companies with no response or a "nah, we won't go look at it." Josh from Cutter answered right away and was on his way within minutes. He assured me he would do everything he could to get them down the road safely. That's exactly what he did! They are safe and ready for the road trip in the morning. If you ever need help in East Texas please give them a call first before wasting your time on others. Josh was professional and a super stand up guy! Did I mention this was all at 9 PM at night on Christmas weekend? Because it was. Thanks for reading and THANK YOU to Josh at Cutter.

When my husband's truck broke down three hours from home and two hours from the Texas-Louisiana…read morestate line, he were in a tough spot. The mobile mechanic arrived, but parts were still needed. Instead of leaving him stranded, he towed my husband, fixed the truck like new, and got him back on the road. But the real blessing was the experience--one that reminded him that no matter where you are in life, you have a purpose. If there's breath in your body, God still has work for you! Keep living, keep trucking, and keep spreading love and the word of Jesus. Thank you for not just fixing the truck but for being part of a greater message!

We read the reviews before we called and was skeptical at first but I'm guessing everyone has an…read moreopinion or even possibly the wrong business but Tim came to us fast, explained everything he would have to fix and pricing. He was never rude, offered to run and get us lunch, helped so much and was very upfront with his repairs and pricing. I wouldn't hesitate calling him!

If you want quality service and repairs the you should come here. The receptionist is always so…read morefriendly and is so helpful. I had to file a claim in their office for a accident I was in and she helped me so much because I didn't know what I was doing. Main repair man will make sure you know that the job will be done right while informing you about any updates or concerns he might have along the way. The owner of the place will come out to say hello and chat it up a bit while you're waiting and it just makes you feel at home. Overall you can't go wrong with bringing your car here to have them repair it.

Warning!!! Do not bring your vehicle to Community Collision!!The owner of this business is Debra…read moreGross!! She RUDE AND NOT PROFESSIONAL at All!! It takes a long time to deliver vehicle back to you. And when you have a problem with Her rental car,she will claim it's your fault!! I WILL NEVER DO BUSINESS HERE AGAIN AND ADVISE EVERYONE ELSE TO DO THE SAME!! There are other body shops in Nacogdoches and Lufkin that will Appreciate your business And knows how to be Curteous and PROFESSIONAL!!..