Worst experience. Resulted in the guy throwing 3 keys to the other side of the room because…read morerefunded was needed as keys didn't work. Second hand embarrassment to the highest degree. Customer service training needed asap. Made me feel very uncomfortable and almost scared. AVOID AVOID AVOID

Tom is absolutely fantastic. Went to see him after a recommendation as needed a pair of belstaff…read moreboots made wider on my calf's. After 1 extra fitting he made them absolutely perfect. Can't thank him enough for his fantastic work. My boots now fit amazingly. His work is to the highest quality and I will most definitely be using him again and again. Well worth the 20ish mile round trip. I would highly recommend Tom. This guy really knows stuff. Thanks Tom your a star