I started seeing Dr. Marquard because I found him on the Ehlers-Danlos foundation website. I've…read morebeen seeing the office for about seven months now, and I am extremely pleased with the care that I've received from all of the providers. Because I am a frequent user of the practice's patient portal, I do not mind the $50 administrative fee because I feel it is necessary to balance out the extra work that they have because of the patient portal. For patients with EDS, this office is a godsend as so few doctors acknowledge the disorder, more or much less treat the disorder. I appreciate the added bonus of having in-house counseling and the in-house lab. Every time I go in, I am greeted warmly and well taken care by the administrative staff and medical professionals.

In my opinion, based on my experiences described below, Thunderbird Family Medicine and their…read moreassociated practitioners are UNETHICAL and MONEY GRABBERS. They will hold your refills and lab orders "hostage" to make you come into the clinic so they can charge you another co-pay and bill your insurance for another office visit. Background. I went to the same doctor for almost 20 years. Unfortunately, he had a stroke and could no longer practice medicine. We had a great relationship. Every year, I would faithfully pick up my lab orders, get my labs drawn, then schedule my yearly appointment to discuss the results and make any necessary changes. If something unusual came up mid-year, I would make an appointment to see him. If I needed a specialist, he would recommend a good one. Perhaps I was spoiled with this kind of patient-doctor relationship. When searching for a new primary care doctor, I asked my friends who lived nearby for a referral. Dr. Scott Marquard with Thunderbird Family Medicine received a lukewarm recommendation and had decent reviews, so I decided to give him a try. It turned out to be a BIG mistake.  Red Flag #1. The clinic charges a yearly fee just for the privilege of going to them.  Red Flag #2. On my initial appointment with Dr. Marquard, I brought in my 20 year history printed out for him along with recent lab work. My vitals were taken by the technician and I waited for the doctor. He came in, shook my hand, then we had a ~15 minute discussion, then he shook my hand and left. No look at the eyes, ears, throat. No listen to the lungs or heart. No nerve reflex test. No palpations. Nothing. Only conversation in which we discussed my current prescriptions and an upcoming international trip, among other things. I was told to call in for future prescriptions refills. Red Flag #3. When I called to get my prescriptions renewed, I was told by the front desk that I needed to make an appointment. This was contrary to what we had discussed on my first visit. When I asked the front desk to ask the doctor about it, she confirmed that I needed an appointment. My resolution was to call 98 point 6 (my telephone insurance service) and pay $5 to get my prescriptions renewed (they asked to see my lab work which was current). Red Flag #4. When it was time to get my annual bloodwork done, I called to get a test added to the lab order (I found out about a test that could tell if you had a genetic disposition for blood clots - my dad died of a DVT). I was told by the front desk that I needed to make an appointment. When I asked the front desk to ask the doctor about it, she confirmed that I needed an appointment. My resolution was to skip that test and go ahead and get my blood drawn. Red Flag #5. As my international trip to India and Nepal was getting close, I called to get prescriptions for an anti-nausea and antibiotic "just in case" as we had discussed during the initial meeting. Guess what? I was told by the front desk that I needed to make an appointment. When I asked the front desk to ask the doctor about it, she confirmed that I needed an appointment to discuss CDC guidelines. My resolution was to wait until my annual and visit an expensive travel clinic that would be much more knowledgeable about international travel.  Red Flag # 6. After my annual and after my international trip, I called in to get a prescription refilled. Guess what???  I was told by the front desk that I needed to make an appointment. When I asked the front desk to ask the doctor about it, she confirmed that I needed an appointment. I called again when I was almost out of medication, I told the front desk that the situation was "b*llsh#t", and that I had been in 8 weeks prior and my lab work was only 9 weeks old. She refused to connect me to a doctor, so I tried to use their portal to make the request to the doctor directly. Dr. Marquard told me via the portal that I verbally assaulted the staff and was terminated from the clinic. This was not a huge disappointment as I had already researched, found, and made a future appointment with another primary care doctor.  Note #1. All this occurred in a period of less than 8 months. Note 2. I saw another provider (NP - nurse practitioner) other than Dr. Marquard for my annual. I can't find the name as my access to the portal has apparently been terminated. I remember that a PA signed off on the visit (also a red flag???). So, patient BEWARE!!! I highly recommend finding another clinic if you value your time and money. If you choose to go to this clinic and see these practitioners, make sure to get prescriptions filled and lab work orders in hand before you leave their office.

Switching our family care to Karibu has made us realize just how much we had been missing--and how…read morethankful we are to have found Anthony and Amy. We see Anthony or Amy every time, so they truly know us, and our entire family's history. They are top notch doctors who take time to listen and are very thorough. We used to wait days for an appointment, never see the same doctor, repeat our history and feel rushed. Usually just deferring to Urgent Care. The environment they've created is warm, welcoming, and personal. Our kids actually enjoy going to the doctor, feel comfortable, and know they are seen, heard, and cared for. Sometimes you don't realize how special something is until you experience the difference. We are incredibly thankful we made the switch and found providers we can truly count on and trust.

I have been going to Dr. Amy for more than a year and my health is better than its ever been. She…read moreis so caring and thoughtful and I love that she runs a tight ship. I noticed many complaints of timeliness giving this practice a lower score but realize that when her patients are on time, she can give them her full attention for the full alotted time. This also allows her to stay on time for her next patient which is so respectful. I love that she stays on schedule and if you know you tend to run late, put an earlier time on your calendar so you are respectful of everyones time. It is standard practice to charge late fees, no show fees, cancellation fees etc. How else can you run an efficient clinic? I think this place is fantastic and I was appalled to see so many complaints...yet after reading them, they were all from people who can't show up on time or pay a bill...that is not a Karibu problem. In my opinion, this clinic is top notch!

Dear Premier Pulmonology Team,…read more I have been a patient at this practice for a short time, and I wanted to reach out to share my experience with them thus far. While my assigned doctor is undoubtedly knowledgeable, his ability to connect with patients is truly above and beyond. I had trusted my previous pulmonologist for over a decade and was hesitant to change doctors, but I needed to do so for geographical reasons. He has made me feel completely comfortable being in his care, and he is not afraid to challenge the opinions of other doctors to ensure I am getting the most appropriate care. The staff is also incredibly kind and respectful. I particularly wanted to mention my experience today during my breathing test. The technician was able to compel me to quit vaping without being judgmental; in fact, I am not sure if that was even his specific intent, but that is exactly what is taking place. I feel very comfortable at their practice. While the office is busy and parking can sometimes be difficult, I believe that is simply a sign of a good practice that will likely outgrow its current space in the next couple of years. I am truly grateful to have found their office. Life is too short to trust doctors who appear less than human, and I would encourage anyone to give them team a chance.

This place is awful. Their supposed "sleep specialists" sent my sleep study to not one but two…read moreproviders that don't even accept my insurance. Been going on 5 months trying to get a CPAP machine. Its been a complete nightmare because of the incompetence in this office. I cancelled all upcoming appointments, had my PCP arrange my CPAP, and will be seeing a new plumonologist. Disorganized and negligent is only the tip of the iceberg at this place. Go down the street to 57th behind the bank for a proper pulmonary office and sleep lab.

Dr. Singh and his crew are amazing, they go out of their way to make things right for you and your…read morefamily. I would highly recommend him to anyone who needs a primary care doc, they are efficient and caring. They actually get back to you when you have a problem. I never thought anyone would replace Dr. Gill, Dr Singh and his team are truly amazing from his Scribe to his Office Manager, just wonderful!

My husband and I came from California 3 years ago and didn't have a doctor. A specialist from…read moreAbrazo Hospital recommended Dr Gupta and we have been happy with the care we've received. Both Dr Gupta and Dr Reddy listen to our concerns and actually took their time with us. Former Kaiser patients here, so we are ecstatic that we aren't rushed through a 10 minute appointment. Staff cares and honestly we have never waited long before we were called into a treatment room. Very satisfied.

The Office Staff Are Helpful And Pleasant. Anyone With Pain…read moreIssues That Linger Or Short Term Should Visit Nova Spine . They Specialize In Pain Management. They Care And Treat You With Respect. If You Need Help, Like I Did. Go Make A Appointment And Stop Suffering With Pain!

Dr. Baker and staff are caring. From the front desk to the visits and procedures done in this…read morefacility. All work together like a fine oiled machine!

A large group of doctors work out of this office, and every one of them is professional and caring…read more I have been seeing my primary care physician there for years. All the staff are cheerful and friendly.

Excellent group of primary care doctors and staff! Dr. Palnati is my PC and he is always very…read moreresponsive to me, knowledgeable and kind! MA Maria is great.

Dr. Bailes is the best of the best primary care physician. He is very very kind and a great…read morecommunicator. He cares about his patients. He also has a wonder medical team.

I guess I would be considered a "Charter Member", as I've been seeing Dr Bailes since 1990. He…read morekeeps up to date --- attends many workshops, reads, etc. Dr. Bailes is a warm, compassionate, good doctor. He spends time with his patients, unlike so many physicians who have an enormous caseload and whose patients are lucky to get 2 minutes of the doc's time. I have, at times, been frustrated by the front office. But fortunately, that seems to have improved this past year. I normally wait less than 15 minutes before they take me back, weigh me and situate me in the exam room. Dr. Bailes usually comes in within 10 minutes. I think it's fairly normal wait time. I moved to San Diego in January, 2013. Nothing really in AZ for me now. But, I still see Dr. Bailes as my regular physician. Doesn't that pretty much say it all?

Looking for new Dr... selected Dr Horrocks based on Yelp reviews and information...he is part of a…read more"membership practice " wanting more than $100 a month just to be part of the practice! (Insert standard Ukrainian response here). Having been in a "membership practice for two years no, I can say you don't get anything more and that's at $199 a year. It's just a way to soak patients for more money.

I used to be a HUGE fan of this office and the Dr. Unfortunately, they went with MDVIP and no…read morelonger accept just good ole regular insurance. Such a shame, I have yet to find another provider who is as great as Dr. Horrocks.