Very professional and courteous, very knowledgeable and explained the problem and solution to me…read moreclearly. Came same day I called and had us fixed in less than an hour. Highly recommend this company!!

Stop what you are doing and don't call anyone else. These guys are the best. So fast to respond to…read moremy call. Set up an appointment quickly. On time. David was comprehensive in his service and explained things clearly. Just a nice person, too, which is icing. Understanding of my financial limitations. Local business- hands down the best. No I'm not getting a deal by writing this- they are just that great.

I've had two occasions where I needed service in addressing A/C issues. First time I reached out to…read moreAtlas AC, there were at my house in twenty minutes! They replaced a capacitor and my AC was back up and running 35 minutes after placing the distress call! Very impressive!! The second call, they were at my house in by end of day and stopped a water leak in my attic. Again, impressive service!! I'll be using Atlas to address any issues with my HVAC going forward!

A/C goes out on a Sunday. Of course it's in the middle of heat wave! Love our service contract…read more Call the special number at 10:30 on Sunday night. Jessie offers to come right over, fortunately it's not too hot and he tells me how I can make the fan on the a/c run without the compressor or hurting my system. He's the best! So, instead of having them come out then, I ask for first thing in morning. Bright and early the next morning my technician is here. He could have told me I needed a new unit and I wouldn't have batted an eye, but no, he's even better, honest, and fast. I need a simple part. My a/c works again within an hour. I'm cool! I'm happy! Every single time that I think these people can't impress me more, they do!

On one of the hottest days of the year, our ac goes out! Not only that, it is late Sunday…read moreafternoon. We called Climate Masters expecting to hear from them Monday. Instead Daniel called us back in less than half an hour. He was on his way to an ac repair but said we would be next on his list. True to his word, he showed up within an hour later. He found that our motor had gone out. In order to get us cooled off this evening, he went back to his shop, got a new motor and by 8:30 this evening had us cooling off again! I can't imagine getting better service anywhere else! I highly recommend Climate Master and, if you are fortunate enough to get Daniel, you will understand our gratitude!

My washing machine was backed up not draining and even tho I didn't need service same day the came…read more3 hours. Very professional and reasonable. This is the 3rd time I used the service different reason. Always fixed within the hour. Highly recommend.

robert saved this company. they honor warranty repairs but…read morebe sure to get a quote before they come out intitially. they are not cheap.

True professionals. They gave us the quote with just what we needed without being pushy or trying…read moreto sell us more than we needed. They were fast and clean. Even better is their service after the sale and install. We high recommend them.

This company broke a water pipe in the attic area of our complex causing extensive damage to the 5…read moreunits below. The company's insurance then fought paying for damages, requiring the association and affected owners to file individual insurance claims and to pay deductibles for someone else's actions. Absolutely avoid.

Recommended by a friend. They actually answer the phone. The tech showed up the next day and did…read morethe evaluation while I was at work and called me with his findings. I was able to pay over the phone. Not having to missed work to have a repair done is a huge thing for me.

My air conditioner stopped working, heat index was about 110 and it was Sunday, I called these…read morepeople and I had someone fixing my conditioner in a about 3 hours, tech was on another call and one other customer was before me but lady I spoke with was very understanding and assured me the tech would be at my house as soon as possible, he certainly was and was a very friendly person. I think the price was reasonable it being on Sunday and I would recommend this company, I was very pleased with them

I had them come out i never received the quote after calling several times Only to be told they…read morewill let the service manger know and it will be emailed to me here Now it has been 3 weeks and still nothing. I had to get someone else to come out to fix the issue .this is poor customer service oh I forgot to mention what they say it was was not even what the problem was

We have used White Sands Heating and AC for several years. They have always been prompt on their…read moreappointments at my home. They are knowledgeable and get my AC working quickly. I appreciate their professional service and nice technicians. I will use them again.

Referred to this company by our home warranty company Old Republic...this company is a complete…read moreJOKE! Been dealing with air conditioning issues for almost 30 days with this company....they will diagnose one problem....fix it and then something else stops working and then there is a whole different issue....First they came out and diagnosed the problem, ordered the part & said it would take 3-5 business days for the part to arrive, on the 6th business day we haven't heard from them so I called to check on the part and magically it was already in....ok fine, things happen maybe they were busy and didn't get a chance to call, we then got on their schedule which was another 5 days away...they come out as scheduled & the part was put on .....air was back on and then BOOM it goes out again in a matter of a week....they come back out as a service recall and it needed another part...(a different issue) that part is ordered, we wait patiently, didn't hear from them for over 1 1/2 week so based on the prior experience I called the office to check on this second part we had been waiting on, I was told the part was already in & they can come out and put it on within a few days, so we get on their schedule...no problem so before hanging up I asked the receptionist "what is their policy when parts come in, do they normally call to inform the customer?" Because this was the SECOND time I've had to call to check on parts we were waiting on and BOTH times the parts were already in.....the receptionist whom she said her name was CISSY responded VERY RUDELY AND NASTY "AND WHAT DO YOU WANT ME TO DO ABOUT IT?" Umm excuse me how about do your job and have some kind of professionalism when dealing with customers you're being paid to service....I then asked to speak with the owner she stated he was not in...I asked for a contact number she stated she could not provide so I left a message I'm sure he never received....or maybe he did and didn't have the decency to return the call......move forward to the second part being installed on on Friday morning by Friday night the air was out again...I called the after hours answering service & their on call technician came out & inspected everything and said the issue was the part that was just put on that morning it was installed incorrectly by the technician and he had to redo the entire installation.....he finished everything and the air was working for about 24hours BOOM air back out yet AGAIN.... I called the on call technician back & he came out again and apparently it's yet ANOTHER DIFFERENT issue now that needed another part that had to be ordered...all while temperatures outside reaching the 90s....no sense of urgency, compassion or even empathy for ongoing issues THEY AREN'T COMPETENT ENOUGH TO FIX! I have been more than patient with this company .....Finally I called Old Republic home warranty company and filed a complaint and requested a new service company! If you are dealing with this company through your home warranty....RUN....& FYI you do not have to accept anything less than good quality service...you can call the home warranty company and request a new service provider!! 0/10 WOULD NOT RECOMMEND this company!!!!

Used them for 15+ years. Dependable and knowledgeable. I've never had a bad experience. Highly…read morerecommend!