Awful and inconsiderate customer service. My oldest daughter had bought a laptop cover for her sister's birthday. Unfortunately she got the size wrong and so went in their to see if it could be swapped for one the right size. The cover was completely unused and in the original store bag. Even though there was a price differential between this cover and the correctly-sized one, we were quite happy to pay the difference. Even so the manager of the store, after umming and ahhhing for over 10 minutes, finally said very curtly "sorry we cannot either refund nor exchange your item, goodbye!"
Can you believe that? So RUDE! read more