I've been a loyal customer of Gemini for a number of years and to be honest, they have generally…read morebeen good, prompt, reliable etc. Last time I used them for a trip to London in the summer, a taxi arrived with no air conditioning (the summer of 2018 being the hottest on record, this mattered a lot!). When I called the office to complain I was blamed for not specifically requesting air conditioning and the lady actually said I could have taken the train!! Given I am a customer- a loyal one at that- and had booked the taxi for practical reasons, this shocked me! Promised myself I won't be using Gemini again after that!

If I'm ever ordering a taxi, I use Gemini…read more Every time I use this company I am impressed. As a student I'm used to being ripped off or belittled but Gemini drivers are always professional, fair and friendly. The phone calls are quick and simple with the operator always chirpy and helpful no matter what time I ring up (sometimes 4am - I couldn't be that happy working at 4am!). Often the journeys I take are with many people so require many stops, but unlike other taxi firms the drivers never seem annoyed and know the area so well that it doesn't present a problem. If I'm travelling alone I still feel safe, which as a young female is rare. What most impressed me, however, is that when we hired a few of their taxis to take us to the station for a night out, the driver insisted very politely that we all put our seatbelts on before he moved off. I found that unbelievably safe and assuring.

I forgot my new phone in their taxi I had ordered Aaro Cars from the OPH. By the time I realised I…read moremissed my phone I called back Aaro Cars Office in Weybridge, I was informed the driver was on an other job from the airport. However later on driver talked to me and asked my location and gave me an extreme relief with delivering the phone to me in a restaurant where I was eating in free of charge. I was delighted to find Aaro Cars to be such honest operators and drivers. Since then I am using their Company. The fare for the journey always reasonable as compare to other companies in Weybridge. Clean Cars, friendly drivers, on time drivers, great service would certainly recommend Aaro Cars as a Taxi company in Weybridge

So another early morning flight! And this time I decided I didn't want to sleep on the airport…read morefloor again. So i did the math, taxi to victoria (15 pounds) and the Gatwick express (15 poundsd). So that's 30 pounds. Or, I can phone an airport service for 45 pounds. My biggest fear is that I hire a company, prepay and they never show up. But the driver arrive on time, helped me with my luggage and was super friendly! Never again will I take the gatwick express or any overpriced train early in the morning. I'll hire this company!

Having used this company three times, the service got increasingly worse with each trip. On the…read morethird trip, the driver did not arrive at Heathrow in time to pick up my boss and made no effort to contact him until 45 minutes after his flight had landed, by which time he had to find another way of getting into the city. When I contacted their customer service about this, they sent two extremely rude and aggressive emails. Here is an excerpt from the second one: Pickup from airport is an expensive matter .... Our driver did not get home till 00:30:00 Believe me it's no fun...no company will accept turning up at airport for nothing... I don't expect you to understand ....... Mr.XXX could not contact us..it's our fault Bottom line - I would recommend paying the extra £5-£10 that more reputable car services charge to ensure good customer service and peace of mind.

i got a ride to and from Didcot parkway to Diamond light source. Both times were good. Taxi was…read moreclean. Hugh. my driver, was nice. On the way back, i reserved a time through his email. He came early and didn't complain when we had to turn around because i forgot something. We got there in plenty of time - i even caught an earlier train than i had planned.

Don't normally do this but had to on this occasion, just had to say "will" [ think thats his name ]…read morewas superb. Recently booked a taxi from Hemel Hempstead to Luton Aiirport. Flights were delayed and we really messed this cab firm around, anyhow the driver still helped us out and this stressed out mother cannot thank them enough. 10/10 Hemel Hempstead Taxis..

A nice enough bunch. Fairly prompt if booked for a specific time…read more Drivers seemed friendly enough, but the cost kind of outweighed all the good! A 2 mile journey (with suitcases) cost £14!!!!! Maybe I'm mean, but that felt like a hefty fee.