Turbo loves his new look! I have been going to tidy pet for 3 years and we are very pleased with the service. I would highly recommend them. read more

TidyDog - Home - Pet Groomers Near Me - Nashville, Tennessee

Unprofessional and rude to me as I tried to book an appointment for the first time. Can't say anything to quality of grooming as I cancelled my appointment but quality of service was not good. read more

They were great very responsive and got my babies in within 12 hours which was amazing and we were very satisfied

Never mind those stars just go see for yourself. Your dog and you will be so happy you did. Great customer service, sensitive to your dog's needs, timely, and competitively priced. Need I say more?!Thanks TidyDog! read more

Needed to get a nail trim and they got us in. Everyone was super nice. They let me hold her which works better. They didn't trim and only used dremel. They nicked her foot so she had a sore. Not the stillest participant. We will likely go back as our schedule allows. read more

TidyDog - Entrance - Pet Groomers Near Me - Nashville, Tennessee

While my dog use to enjoy tidy dog, this has changed. Last month (March) we took my mini golden in and she did not want me to leave her. After having an appointment time scheduled, it took them close to 5 hours to finish her! I had an appointment! Why make appointments at all? I think it is under new management ,but needless to say, We will not be going back. read more

The Team at Tidy Dog takes very good care of our babies when they go in to get their smell better application. Thank you to one all. read more

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We absolutely love tidy dog and the owners. We have 2 German Sheperds and they are big wiggling babies. They try every trick they have to get out of anything being done to them. A vet ivisit s like auditioning for the theatrical role of their life. Its so bizarre how they just go in and they don't mind being at tidy dog.They have a way with German sheperds. The owner always comes around the counter and hugs them. It's really sweet. I completely recommend tidy dog. read more

I love this place. They did a great job with Willow. Will definitely be bringing her back. They listen to the customer and explain everything thoroughly. The staff are extremely nice. 10 out of 10 would definitely recommend. If you need your dog groomed. Go the tidy dog. Thank you for listening to my wishes on how I wanted my dog groomed. The staff is very knowledgeable. read more

TidyDog - Willow right after her grooming. Excellent job. - Pet Groomers Near Me - Nashville, Tennessee

That's amazing because we left a voice mail and called back to have the call rejected by your business number! Then my brother sent you a text message because I was so upset! It just sucks because honor is clearly not something you or your business have. I'm guessing because I posted an update now you want to respond! Crazy. My dogs hair is still messed up. A Vetran owned business with no sense of honor! No one reached out at all and you clearly have all our information. I attached proof of my voice calls and text in the photos! read more

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Donelson was cool before it became hip. The owners Steve and his wife Kelly are fellow dog lovers and long time locals to the Donelson community. This is a caring personable establishment that treats it's customers and their furry children with kid gloves. Employees are caring dog lovers and a whole new groom crew! This is a fantastic place to bring your dog! Some of the negative reviews against Tidy Dog are ridiculous. If people maintained their dogs cleanliness, hygiene and even brush your dog once and a while you wouldn't have such high maintenance needs. Hey this is Donelson! Our home and our community where everyone is respectful and kind to one another within the local business community. It's the American Dream. Anyone with an attitude about masks and high expectations take it back to California cuz you're in Nashville now. Woof! read more

TidyDog - I Love Lucy ~ - Pet Groomers Near Me - Nashville, Tennessee

My after groom update... I dropped off at 845 , gave instructions on her cut, and was called before noon to say she was done. I met her groomer. Polite young man. Warned me it could take 2-3 hours. He coaxed her into an open bay with a gate... no kennels. She was unhappy and I could hear her howling but they were talking nicely to her. The place could use a bit of cleaning but it wasn't awful from what I saw. When I picked up, she was better looking than expected. She hasn't been groomed in a bit because every placed I called was booked for months. Hence I took my chances here with the poor reviews. Ya never know about Yelp reviews. Anyway, the lady was nice, spoke highly of my dog and was very friendly. Overall I am happy. read more

Ddnt follow what i told them. Im never coming back again!! Told them to trim my Pomeranian and they shaved them both!! I never wanted my Pomeranian shaved!! It was my first time going there and probably the last!! read more

I have never been treated as poorly at any establishment as I was here. The actual groomer is good but overbooked. We had been going there about 5 years. I have never had a problem with him. He seems to care about the dogs. The appointment was made a week in advance at 11 and I was told the dog would be ready at 3:30 when she was dropped off. When I called at 3:45, the woman who answered said they had three large dogs ahead of her still and it would probably be closing before she was ready, and they may even be staying late. Not wanting to leave the dog in a small pen without water that long I called back and said we would just pick her up. When we picked her up the woman at the front desk said that I obviously did not understand that they had only one groomer. I said I understood but that I did not want to leave the dog from 11 to 6 in the small cage. She told me to go get the dog myself which I did. They had not even started to groom the dog but upon trying to leave she wanted payment for services. I said no services were performed and that is when she went ballistic. She followed me out to the car screaming and threatening me with theft of services. I stated again no services were performed. She was running around the car yelling and totally out of control. People were staring. I was actually somewhat afraid of what she might do. read more

I been using Tidy dog for a year now. I went to them because they said that the knew how to treat rescue dogs. The did ok for a while but after this last time I am NEVER going back to them. I brought my Schnoodle and gave instructions for a Teddy Bear look and even told them how I wanted it. When I got there I paid and the owner ran to the back. I then got my dogs and realized that they shaved his entire body except for a little bit on his head. He was also scared and defensive. They hurt his ear and nip the other dog ear as well. No one mention anything about why they did that. After 5 hours and $170 for 2 dogs I expected them to know what they are doing. My poor baby look terrible and have to wear a sweater for Christmas pictures.. NEVER AGAIN!! read more

The owners are nice people, however I don't recommend them due to several incidents in the past where they had my dog for over 6-9 hours each time and she was even completely groomed the last time, they didn't trim her nails are cut the fur on her feet. I've used them probably 10 times in the past. They've done good jobs, and also some botched cuts on my miniature Schnauzer. I hate leaving a bad review for a small business, but I have had many bad experiences with Steve and his employees over the years. They have suggested that I have my little dog get fully sedated via vet using hypodermic needle injection type meds whenever she just doesn't like to have her feet touched. This is dangerous because dogs cannot regulate their body temperature while under sedation, and lord knows how long Tidy Dog will keep her. Appointments don't mean Jack squat to these people. Take your beloved fur babies elsewhere unless they're under new management. read more

Dog Grooming is a profession and like any professional service, you should expect to get what you asked for. For instance, when I asked that they leave my dog with an inch of fur and she comes back shaved, that's a problem. If for whatever reason a groomer cannot fulfill my request, it's reasonable to expect they'll tell me before they get started with an alternate plan instead of doing what they would like or as mentioned by another customer "trying something new". I find it unacceptable to work with groomers like this, find another one! Do not recommend this one. read more

Horrible service skills, read the reviews for sure apparently they injure a lot of pets and claim its because they are kind enough to over book themselves, apparently has the cops called(almost had to call myself) and call the cops of clients often, again read the reviews, they are notorious for cutting your pets hair how they prefer, seen quite a bit of people complaining about this and felt myself as if they "don't listen or follow instructions" Its wild that I pay for a service and explain what Im looking for yet they decide what they like and want to be paid. You'd think at that point they are paying for what they want instead. Id recommend avoiding this place. For the headache and risk of injury they bring it just isn't worth it. Facebook and google are full of reviews mentioning the same. I could go on, they held my dog for 3.5 hours and only bathed him his whole grooming appointment was only supposed to be 3-4 hours. Hell today when I brought up preferring not to speak to Kathleen after she inappropriately yelled at me for misunderstanding my question from our last appointment I was told my appointment was canceled "come get my dog". This place is truly a joke. I will gladly find a nee place and hope to prevent anyone else from this tragic place. edit to add for clarification because of your misunderstanding. When Leo has been groomed by your establishment you have cut his ear, cut his paw, nicked his privates. (we havent been but a handful of times). You have cut his hair shorter than requested, for some reason decided to shape his hair on his head resulting in his eyes being covered (that was the time before last) which is what i asked about when you claimed i was bullying your employees this am "can yall please leave his hair on his head above his eyes alone" your employee "round cut around face" me "no, i asked you not cut that area at all" not sure how thats bullying but as I said to Tom, your entitled to your experience and I respect we aren't going to have the same views. As for not proving how to use the search bar to find mentions of Kathleen and her horrible attitude and how she is often referred as Karen its not my responsibility to bicker with you or prove anything. Im sure Tom is aware, after further review as your response did with me, he personally argue with majority of the comments regarding Kathleen, yall are well aware your service is subpar, and customer service is horrible as well as your conflict resolution skills and communication skills. I asked for my dog back because I was afraid how you might shave his hair to be spiteful as comments mentioned, and in 3.5 hours you managed to bathe him only. Guess that's back to your "we overbooked ourselves and can't offer quality due to kindness" excuse. (see your response to other clients reviews for reference) Your service skills and reviews have a reputation for themselves. You have more 1 star reviews than anything and more photos of you cutting poor dogs up and butchering cuts than you have of satisfied customers sharing good haircuts. I have already scheduled with our actual groomer after trying your establishment out. Wish I checked the reviews but you have the day you deserve. read more

They treat my dog right. We've been coming here for about a year now. I have to give my dog a summer cut every 3ish months. Never had an issue. read more

happiest and cleanest pup I've brought home to date. he smells amazing and also whatever y'all used for his sensitive skin and coat worked WONDERS! Thankyou so much. read more

I've gone here for years, and it used to be so great. My last previous visit was in April. It looked like he had been shared by a blind man. Uneven, random divots in the coat, and the eyes still dirty. I took him back in, they apologized and fixed it the best I could. Now six months later I bring him back, spend several minutes explaining that I did not want to lose the links that we have been working so hard on, just reduce the bulk. And once again, he is completely sheared. Except I'll have to go home and trim the ears myself because they apparently were not touched. $108. I guess it's on me because last time and I said I wouldn't come back. But I did. read more

STAY AWAY! This would be 0 stars if I could. Owner's wife is nuts, I found out too late reading these reviews AFTER I dropped my dog off. Like all the other reviews, he was there for six hours and they had not called me to pick him up. It was now 5 pm and closing time. I came in and said that they had not called me but he had been there six hours and I wanted to pick him up. She told me to calm down (when I was a perfectly calm.) I had just read the review about her chasing somebody out of the store, so I wasn't going to set her off. She said they were short staffed like everybody else and two big dogs that were matted put them behind. Then the groomer put my dog on the table to groom him and said he would be done in 15 minutes so I waited. The groomer- her husband- didn't charge me for the cut- just the other services. The woman expected me to be excited about this discount and proceeded to be sarcastic because I wasn't jumping for joy. When my dog came out, he had been shaved with apparently no intent to do the cut I asked for. In the meantime I could hear the woman talking in the back about "people coming in being hateful." She seemed to believe that she was the customer and I was causing her a problem to have my dog back in less than six hours. If they are short staffed why are they taking in so many dogs? This person should not be dealing with customers and definitely not animals. read more

After a five hour wait, we were told it would be several more hours. We said we would just come and get the dog and when we got there were severely accosted by the owner's wife, who followed us out to the car claiming she would call the police over not paying her $54.72 for "services rendered". NOTHING HAD BEEN DONE at all, the pup stayed the entire five hours in a small cage. She said we were guilty of shoplifting. A terrible experience with a terrible owner's wife. STAY AWAY FROM THIS PLACE AT ALL COSTS! read more

I have been coming here for a long time but today will me my last. No one in the facility had a mask on even while talking to me. My dog was still wet after her bath and they cut her nail too short and she was bleeding. No masks is what really got me though. It's a Nashville mandate to have a mask on! Irresponsible and rude! read more

I just picked up my pup and he looks and smells great! It took around 3 hours which is what they told me on the phone and the price was unbelievable! I will definitely be bringing him back. read more

TidyDog - Pet Groomers Near Me - Nashville, Tennessee

Recently our mobile groomer left the company they were working for and the company canceled all our remaining appointments. I researched various grooming locations and chose Tidy Dogs. They were fabulous!! Our dog Deacon is a large golden retriever and they didn't hesitate to take him based on his size, 95 lbs. Deacon has NEVER looked better and we have already booked a follow up appointment. It is worth the expense for my golden to look this good. Plus, everyone is so very nice. I'm so happy we found Tidy Dog!! read more

Never the same cut no matter what you ask for. Plenty of other places in town. Unprofessional.

I dropped my dog off for grooming today at 12:45. When I asked how long, they told me it would be a few hours because they were short a groomer. At 3, I called back to ask how much longer they would be. They said it would still be a couple of hours because they were short "a few" groomers. I finally went to pick him up at 5, I still hadn't heard from them. When I got there, they said it would be another 45 minutes because the groomer was dematting him. When I picked him up, he was super excited and at first glance he looked fine! However, when I got home and really looked at him, I got a little upset. His behind is completely shaved. He has gaps on his head, his legs, tummy (as you can see in the pictures), and not to mention there are still plenty of matts in his fur. I asked several people how he did during the grooming, they all said he did great with the exception of being afraid of the blowdryer. He's a schnauzer, so I understand the coat was matted. Not once did someone say it was so matted to the point he had to be gapped or shaved. There is no excuse for his entire behind to be shaved because his fur doesn't get matted there. When he got home, he was also dying of thirst and drank nearly an entire bowl of water. After doing more research on this place, I notice in several reviews people mention their dogs being extremely thirsty since they wait so long in kennels without water or being walked. It also seems to be a very common thing with the grooming taking an entire day. read more

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Gus does not normally do well with baths or strangers. They were very patient and accommodating. We have been taking our Toy Poodle to Tidy Dog for some time, and they have always done a wonderful job with him. I was concerned however that our big guy would be too much to handle, especially with his tendency to be anxious around water or new people. I explained my concerns to the staff and they seemed to understand and said they would take their time with him. I completely expected to get a call telling me that they couldn't do it once they tried. Instead I got a call a few hours later telling me he was done and ready to be picked up. I could not believe how good he looked and how calm he was. We will definitely be taking both our guys back to them as long as they will have us. read more

TidyDog - They did an amazing job with our big baby! Who knew he could look so "tidy"? Plus, it was a pleasant experience for him - a first! - Pet Groomers Near Me - Nashville, Tennessee

I am always pleased with the service here. I feel like my dog is safe and well taken care of while she is getting groomed. They always do exactly what we ask and they have been very thorough. We have a 120lb Newfoundland and she looks and smells great every time. read more

I've given them their last chance. I drive from Nashville. I'm not sure why you leave instructions of how you like your dog groomed, they seem to never look at them. I'm glad once Again they screwed my dog up, because now I will find a place closer. I've worked for a long time to get her hair long and then with one stroke the owner cut hair off. "I did something new today tell me if you like it". My answer is NO I didn't like it. Growing her hair out again. But, will never go back there. "I do not recomend"! read more

We boarded our dog here and they did a good job dealing with her. However, if you have a medium size or bigger dog this might not be the place for boarding considering the doors to their pens are baby gates. Our dog apparently got out multiple times because she could easily get out of the pen they had her in. The workers were great, but that's the only down fall. read more

Was going on a business trip and set up to have my dog boarded on a Tuesday night. They close at 6 and I showed up with my dog at 5:35. They knew I was coming and when I got there, no lights were on and not a person in sight. Completely ruined my trip as I had to fly out that night. Completely unacceptable and now I'm in the hole over $300 from having to switch my flights. Still passed. Do not rely on this place whatsoever. read more

I thought this was gonna be a great place to take my dog but boy was I wrong. I told them if my dog gets stressed during the grooming or bath or any part. To stop and call me and I will pick him up. It's been 2 days and he acts like he's scared to death and definitely doesn't act the same. I'm so disappointed and would never recommend this place to no one. read more

I will start by saying my dog looks wonderful and the groomer did a great job. That being said, I will not be returning to Tidy Dog. I had heard about this business and wanted to support it since I understood it was led by veterans. I called to make an appointment and left a message, and I got a return call the next day and set up my appointment. I asked for a pricing estimate and was told they couldn't give that to me at that time, and would call me the following day with a price estimate. I found that odd, but agreed anyway. They did in fact call me the next day - so to recap, they've now successfully called me twice. On the day I dropped my dog off, I was told he would be done in three hours. 4 hours later, I called to see if he was ready. I was told if they hadn't called me yet, he wasn't ready. I suppose I was speaking to someone not at the salon to check for me? So I continued to wait. At 5.5 hours after drop off, I called and no one answered, so I left a message asking them to call me immediately with an update on my dog and left my cell phone in the message. I never got a response. So after over six hours at the salon, I went to pick up my dog and was told that he had been ready for a long time. I asked why on earth they had not contacted me and they said they had tried but they had the wrong number listed for me. Going back to the beginning of the story, they had successfully called me twice in consecutive days prior to the appointment. My dog is almost 12 years old. He was away from food, water and his usual routine for over 6 hours. He hadn't been let out to use the restroom. That is extremely hard on a senior dog. I was offered a polite apology, but I expected much better from a veteran-run establishment. I wish I had read some of these reviews earlier, as it sounds like some had similar experiences. read more

I've been taking my toy poodle to Tidy Dog for nearly 3 years now, and have had almost entirely great experiences until recently. The last time I took my dog, I walked in and witnessed one of the groomers shouting "STOP" to a small black toy poodle, and aggressively pushing him to sit down. I'm not sure if the dog had growled or what, but I didn't hear or see any kind of aggressive behavior from the dog, so her reaction seemed unnecessarily harsh. It made me nervous for my dog, so I called back and told them I would pick him up if at any point they felt the need to manhandle him as well. I was told the dog's owner gave them permission to "do whatever was necessary," but that's just not the type of behavior I personally am comfortable with, and not what I would expect from an experienced groomer. I know others might not consider that instance as bad as I did, so I will say, they have always done a great job grooming my poodle to my liking. It is really convenient that you can schedule appointments through their app, and they are very accommodating to your schedule. They are also the fastest groomers I've ever used. The owner is super friendly and helpful, and aside from that one particular groomer, everyone I've encountered there has been great. Trusting a groomer and finding the right one for your dog is not easy, and unfortunately, my last experience makes me too nervous to return. But I hope that was an isolated and genuinely innocent incident, because I would otherwise recommend it. read more

I've taken my dogs to groomers all over town. We like to keep my sheltie cut short, tight to her body, without damaging her coat. Tidy dog has far exceeded every other place we've taken her too. They also listened and kept my golden doodle from looking too much like a poodle, just like I asked. I was nervous to take them yet again to a place I was unsure of but I couldn't be happier with the turn out. read more

TidyDog - Sheltie, short cut - Pet Groomers Near Me - Nashville, Tennessee

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I boarded my 7 pound Pomeranian with this place. When I picked him up he had not eaten and had not been walked and exercised. As a result of him not being walked he was constipated and severely impacted. I had to take my dog to an emergency veterinarian. ANYONE READING THIS DO NOT BOARD YOUR PETS AT TIDY DOG. This place should be shut down by the human society. They leave the dogs in cages and do not walk the dogs . read more

After many hours of looking at bad reviews about dog groomers in the Nashville area, I found Tidy Dog with good reviews. They had a really quick opening for my 2 dogs. I made my appointment on line, which was quick and easy. I took my dogs to their appointment and toured the salon. All the dogs being groomed looked happy. I liked the enclosures they were in as not metal kennels. The dogs each had a small pad to rest. I was told about 3 1/2 hours when they would be ready. (That was how long it took). When I went to pick them up they were so happy. THEY LOOKED AWESOME. They were not afraid or cowering, as I have seen when taking a dog to another groomer. The price was fair and they gave a military discount. I did not receive any incentive for this review. I just want people to know what a good experience I had taking my dogs to Tidy Dog Pet Salon. read more

I saw that Tidy Dog had poor reviews on Yelp, but my friend used them and he would get some kind of bonus if we went there, so I decided to give them a try. I called ahead of time and talked to a very nice lady. I was concerned that my puppy would be frantic if he was sitting in a cage for hours. He hasn't been apart from me since I got him, and this was his first grooming appointment. She assured me he could be done in probably an hour and a half. I went to the appointment and was told by a young guy that worked there it would be several hours. I told him what I had been told by the lady and offered to bring my dog back later so he wouldn't be sitting in a cage for so long. The young guy went to the back, and an old guy came out saying he heard I didn't want to wait. He very rudely told me I would have to wait and there were 50 people who would be happy for my slot. It was bizarre behavior. I turned to just go, and he said a few more rude things. I told him I never said that I wasn't willing to wait. He kept on being combative. As I was leaving, I told him I didn't like his attitude. He yelled that I had the attitude. All I did was ask about the reassurances I had already been given. The whole situation was needless and just crazy. You do not want to take your dog there. read more