I first brought in my children, no appointment was necessary. They got us right in and out with…read morevery little wait time and they were super friendly. My husband then cut his arm open last week. They took him right in and got him stitched up. He doesnt have insurance and I must say the price was so reasonable I could hardly believe it. We will all definately return.

Great staff. The doctor and nurse listen to my complaints. They try to find out what is going on…read morewith my back and do what they can to help me. Bi recommend them wonderful care

My husband began seeing Dr. Newton for his failed spinal fusion. Not only is Dr. Newton very…read moreknowledgeable and caring, but has been more helpful in finding a solution to assist him with his condition. I also have seen Dr. Fowler. He too is knowledgeable and caring. He has gone at length to assist me with my chronic spine condition and resolving my pain. Now, as far as staff goes, all of the medical assistants have been great. Glynnis is wonderful and always very helpful. Allison and Rachael are great too!

Today 9:/24/25 my daughter was scheduled for dental cleaning . we long story short the older lady…read morereceptionist behind the counter was super rude and told me my daughter couldn't be seen because we was late getting the paperwork done prior to her appt pretty much . now remind you I was on the very last sheet of paper of there forms to sign and she proceeded to tell me everything checked out well with her insurance becouse this was also not only her first visit ever visiting there office as well for a dental cleaning possisble fill ins . my daughter is 13 and of course we had to check out of school early for her appt and we did get there right on time we wasn't late but 5 minutes of our scheduled appt and I have to drive about 15 miles to apt and it was a raining yucky day with weather condition . fact is my daughter didn't get to be seen for cleaning for the lady being so petty about paperwork not being finished when she called me up to approach me infront of the entire waiting room full of people to ask myself the parent of Emily not even the patient if you are following me to ask when I could pay a old past due bill from when I had been in there office back 10 yrs ago and the amount $ 56 yall !! I was floored like since when ever has that lady had the right to look up to see if I had doctor bills with them more less . she could have called me on the phone she could have pulled me aside and that would be just fine as well but to call me out like she did over a 56 dollar old Denist bill and the fact she made is waste gas time and effort my daughter didn't get a school note for school since she had to check out early just to get to her appt and I had to call arojnd find another denist that excepted her insurance and for it to be another two months we have to wait for up coming appointment just to make sure my dauhgers needs are being met but definitely being pushed out longer than it should of came to as far as I am concerned and If you would of just heard this lady and seen how I was done I'm sure you would be on the same level I am I will never give them any good word except that there office is very clean and kept up but to say friendly and caring sorry noone approached myself nor my daughter in that manner today it was more judge mental and very much in my eyes what they call discrepancy and if you ask me my honist opinion of there staff and receptionist. very snooty and stuck up that's the whole impression I got today . moral of this story is I won't be back to ever try and get service of any kind from them rude people and if I could of had that old hags name and information as to who I report too I'd be doing so as well she isn't perfectional an any way or fashion she very rude and totally embarrassed my daughter to the point when we walked out the door she was crying upset even she at 13 yrs old got aggravated and upset at the whole ordeal of how we was called out and how we was approached on a very 1st dental visit for my child now . so yall I'm sorry but if you can get past the one non perfeshional receptionist and if you are free and clear and dont have past history of oweing them well maybe then I reckon you would get to experience this friendly Denistry office that handles with care . Well we never got the care we was seaking and desperately needin her teeth cleaned considering we fell a little behind on them becouse it had been a little over time late for her getting her 6 month cleaning due to loss of insurance and then to have to wait for 2 months longer to get this tooking care of and the whole deal of even having to call around to find another provider to take her insurance . yes this mom is livid on there actions and that women should of lost her job on the spot for how she done today . she even let me get to the door to walk out and said mam i am not finished her I said excuse me I'm sorry I am most deffinally finished her at this point and I wont ever step foot back In this door nor will i recommend my dog to come her lady I won't be back don't you worry and not even to pay the measly $.56 dollar doctor bill in my name she went back snooping for over 10,yrs I am not kiddin or no liein still SMDH there is always a better way to handle things and it wasn't at my 13 yr olds Denist appt she didn't even get to make cause she reseduled becouse I didn't have it done quick enough i guess lord idk awful experience with GLiCk a&-Woods !!! lady better be glad I wanted her job so bad today if I just knew who to call

My 3 adult children and I have been patients here for over a decade. In that time I can't remember…read morea single complaint other than wait times, which admittedly aren't always avoidable. Today I left work early and showed up 10 minutes before my 6 month cleaning and was told I would have to reschedule since I did not confirm my appointment. Cancelling an appointment I've had for 6 months because I did not click confirm on the single email that was sent out is unacceptable. I didn't open the email because the appointment was already on my calendar and I did not require a reminder. I understand no-shows cost you money, but transferring that cost to those of us who keep our appointments is not the answer. My family and I will not be returning. I would urge you to reconsider this policy.

Dr. Pou and his staff are wonderful. From Amy at the front and Joe in the back, you will feel…read morelike you matter. Sometimes you will wait a long time, but being the only physician in the practice and next to the hospital, it is to be expected. They are kind, caring, and compassionate. If Dr. Pou wasn't and OBGYN, he would have missed his calling.

You couldn't ask for a better place to have physical therapy! Everyone from the receptionist to the…read moretherapists themselves offer nothing short of excellence. I went to Elite for therapy following a back surgery. Their plan of care had me back on my feet sooner than I ever expected. I would recommend them without hesitation

The person to person care at this facility is unmatched. Simply put, you will not find a more…read morerespectful, attentive, and compassionate physical therapy center in the State of TN. Upon every visit you can expect people who are professional, courteous, kind, and caring. No question is left un-answered, and not one day goes by that you don't have the chance to discuss in any detail you need, the care and concerns you may have about your treatment. They treat everyone as family there and are attentive to any needs you may have while there. I cannot say enough good things about the facility or the people there. I am astonished at the quality of care I received.

Dr. Oliver sadly died last year, but he was a fabulous doctor. I had what could have been a very…read morepainful procedure done and he did a great job making me as relaxed and comfortable as possible. The after care instructions were thorough and offered many options in all price rangesto help my situation. Office staff was caring, friendly, and helpful. I was so relieved to find a foot doctor I could trust. Now the search is on again... I would probably give the new docs in this location a try...

I move here 9 years ago and I went to 2 doctors in here and Dr. Gupta is the best doctor in the…read morearea , she explains everything to you and is really professional.

Everything is always awesome with the Drs and Staff. Very caring . Highly Recommend!read more

I went in with some neck and shoulder pain, I felt like my rib was out again. I just wanted an…read moreadjustment. I just moved to TN and needed to find a new chiropractor. When I called they said the xray and consult was free I would just have to pay for the adjustment they were runnin a special. After I was then told by Dr Kanan who has no bedside manner that if I didnt do his treatment I would need spinal surgery and most likely end up paralyzed and in a wheelchair. He proceeded to tell me I have a bulged disc, pinched nerve in my neck which I later found out you cannot even see on an xray. You would need an MRI. I was told my whole spine would be corrected top to bottom by Dr Craig his partner. They didnt take oictures of my low back or hip. They didnt hurt or have any pain at the time. I felt some improvement in my neck after the plasma protien injection that he charged me $1500 for But when Dr Kanan popped my lower back aggressively. He didnt even ask me breathe before he pooped me. Idk if he was in a hurry or what but going forward the pain increased significantly. I kept asking is this normal. I was assured discomfort was normal, however Dr Craig said we should probably slow down but when both myself and my fiancée sat down to talk to Dr Kanan about the increase in pain he took xrays and then proceeded to blamed me for it and got super defensive. It was very uncomfortable. He then proceeded tontell me I have to come more often and Id only be working with and not Dr Craig anymore. Unfortunately his treatment has left me in far worse pain then when I started. The pain has put me in the emergency room and makes my life miserable. I am waking up everyday in pain so bad I cry. I had some discomfort in my shoulder and neck before but I did not have extreme pain before going to see Dr Kanan and Dr Craig. We paid over six thousand dollars to be left in an even worse conditon then before. When I called to say I was discontinuing treatment due to pain and it puting me in the emergency they charged me another $144 to close my account. Not how can we make this right or any responsibility. I can tell you that this place is overpriced and overcharging for services you can get elsewhere for a fraction of the cost. Do your research, shelbyville has beter options that are more affordable with people that actually care. This clinic falsely claims they are the best in the state with the newest equipment and that is false. The decompression equipment they have worked for maybe half of my treatments seems like not all the staff know how to set up the machines. So it was a hit or miss. I highly suggest going elsewhere for your chiropractic needs.