Super rude on the phone. Couldn't even spit out what I needed done before the guy said a smart…read moreremark about how he NEEDED to know what I needed done because he has different guys that do different things. Which I understand, but how he said it shows how much customer service this place lacks. So many people recommended this place to me too, oh well.. will gladly take my business somewhere else

We don't take our vehicle anywhere else. They are honest and straightforward about what's wrong,…read moresomething that's hard to find nowadays.

Top notch company to deal with, can't say enough great things about them. Answered all my questions…read moreand took time to listen to my questions and explain the product I was purchasing. Will definitely do more business with them in the future.

Larry and his crew are first rate! Easy to deal with and gives you the honest answer! I would…read morerecommend them to everyone.

I am a car guy and drive past here every day. I always look at what they're working on. When I…read moreneeded a body shop, I chose this one mainly for convenience and never seeing anything that led me to believe they would do me wrong. It happened to be harvest time when everyone else was hitting deer so I get it. They were swamped and since I'm not a Karen, I had patience for an extra week I wasn't expecting. The workmanship was flawless. Beautiful job on my truck. Guys are experienced and overall, my business with them was 5 stars. And! If you have to pay out of pocket, might want to check out their rates vs dealer.

Auto repaired with excellence! No issues with the repair. Matt was excellent to work with. Great…read morecommunication. Would absolutely take my vehicle there again if a deer decides to run into me!

TI Caro is a remarkable plant. They have the hardest working crew in town. They have good…read moreprocesses. They have a lunch room with microwave. Wow! Now we're getting somewhere! One downside is the plant is old and needs some remodeling.

Got a 2013 Ford Escape from Jimmy be careful with these guys had it over a year now 3 months into…read morehaving the car I paid 7,500.00 for the first problem 300.00 dollars ok that's fine 6 months 4,500.00 transmission now can't drive it on highway mechanic or no shop can't figure it out on top window didn't work on passenger side no air conditioning for 7'500.00 I brought myself a lemon I will never ever come there again stuck paying for a piece of crap thanks Burt Watson

The owner or manager did everything he could to take care of us and make us happy!! Our salesmen…read morewas not very talkative and didn't seem like he'd been doin it very long, but he did get us an awesome deal!!

I have been taking my vehicles to Conkle's auto service since moving back to Bay City six years…read moreago, I trust them 100% with their diagnosis and with the work that they have performed, it is a nice feeling to know that you are not going to be ripped off I have nothing but high regards for this place of business and will continue to take my vehicles there and I highly recommend them Stan I

I called to see if they could fit me in to replace my blinkers and a brake light and they were…read moreextremely short-tempered and rude on the phone. They said they guess they might be able to look at it and criticized me for bringing it all the way to Bay City for only blinker and brake lights because I live in Tuscola County, even though I stated that I needed to come into Bay City for an appointment and my son's class this evening. Geez I'm sorry I didn't realize you cared where you got your business from. I wouldn't recommend them at all. They might be allegedly good with cars but if I can't call or speak to them without getting talked down to like I'm a child I'll take my business elsewhere. Thanks but no thanks.

Been with Gales on State street in Saginaw, since they opened ... Max, James up front of house and…read moreBrian and the rest of the crew in the shop are top notch, and treat me like family !!!

We had to have alot done to our truck before a weekend getaway and we were to take our camper…read more They got our Silverado done with plenty of time to spare!! My husband was VERY pleased and said it felt like a new truck!! They are very nice and understanding. And did GREAT work!! We will be taking our vehicles there from here on!! Thank You Gales!!

Cass City TI is pretty much just a warehouse moving auto parts to/fro. A great group of people…read morework here. Always happy to see them.