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    Thumbs Up Toastmasters

    5.0 (1 review)

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    13 years ago

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    Abundant Home Health - Abundant Home Health, LLC

    Abundant Home Health

    1.8(5 reviews)
    6.8 mi

    This place is completely incompetent. They do not give you good care at all. You are just a number…read more I've never been in the office. The physical therapist just write out quick notes and leave as quickly as they can after telling you what exercises to do. Everyone that works there that I have dealt with seems like they got incredibly stoned before they showed up at my apartment. I don't think any of them actually care about anything other than checking the name off the box so they get their paycheck. This is the worst experience with physical therapy I've ever had. If you want a good physical therapy experience go to Clear Cut Ortho in Fort Worth off of Rosedale. I would give this place no stars if I could. I am pretty sure they would leave you to die rather than calling for help they care so little.

    Useless. After an…read morealmost yearlong hospitalization, my mom was released to home care, requiring physical, occupational and speech therapy. For the first couple of months, the PT and OT were acceptable. The actual therapists, sourced from a third party, were actually quite good. Abundant, however, was almost impossible to get in touch with, did not return calls, and when they were reached by phone, a low-level employee would tell you whatever they thought you wanted to hear and promise action, only to never follow up. The speech therapist was especially critical as their services were required prior to decannulation of a tracheostomy. For two months, after the order was placed by the doctor there was no movement. First abundant claimed they were working on it. Then Abundant claimed they had never received orders. The pulmonologist confirmed that the orders were sent, and only then did they acknowledge that they had received them and were "working on it." Three months later we have still had no speech therapy. Worse yet, in late May mom was reevaluated for PT and OT. everything went silent. No PT. No OT. No returned calls. Eventually, after three weeks, Abundant followed up claiming that insurance had not authorized. I called her insurance, which had actually authorized within 24 hours of submission weeks before. Abundant finally got an OT out that following week for two visits, but the next week no one called or came. Upon follow-up, I was told there would be a replacement therapist. The therapist never showed. By the time a separate replacement showed up the next week, her previous authorization had run out and required reevaluation. This week, no OT despite confirmed approval by insurance. And after five weeks, a PT finally showed up. Over the weekend, I finally received a call from a speech therapist. When we started going over mom's needs and she realized there was a trach involved, she balked, saying she was no qualified to treat a tracheated patient. She said she would have someone else sent. I called Abundant first thing Monday to let them know what had happened. No new ST, no returned call from Abundant. Called again Tuesday. No response, no therapist. By Wed, with no OT on the schedule and no ST, I demanded to know what was going on. I was told that the ST had been "refused" by the patient on Tuesday. Bear in mind that my tracheated mom can't talk to anyone, and I certainly didn't refuse the desperately needed ST. So they LIED. I recounted the issue: No ST provided now 3 months after the order went in. No badly-needed PT for 5 weeks. Three OT sessions in almost six weeks. There are supposed to be two PT and two OT sessions weekly. The office manager then told me that they had been "successfully" treating my mother for months. I pointed out that if "successful" is utterly failing on the service required to decannulate for three months and providing only three OT sessions over a period that was supposed to be 12 PT and OT sessions, she needed to look up the meaning of the word. We will be moving on from Abundant immediately.

    Thumbs Up Toastmasters - speechtraining - Updated May 2026

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