Great service from start to finish. I went online and selected my car and it showed the tires…read moreavailable at the Grand Forks location. I went in knowing what tire I wanted and was in and out with four new tires in about 20 mins. Great service!

I wouldn't buy tires or wheels anywhere else . They have a great product and excellent service…read more This company and my experience with them for over 20 yrs . I convinced my friends to buy there , they did and don't regret it . They warranty their tires plus they provide free tire rotations .

Just had Bobby work on my husbands Ford Taurus SHO. Stainless Works downpipes and Burger…read moreMotorsports JB4 Tuning, Stainless Works cat-back exhaust system, JLT Performance catch can and aFe POWER cold air intake. Wanted to surprise my husband with a tune and Bobby made it happen! THANK YOU BOBBY ITS ALWAYS A PLEASURE!

They installed my Fab Fours front bumper with lights. They did fantastic, clean work. The price…read morethey gave me was unbeatable. The staff were courteous as hell and worked with my tight schedule. Highly recommend them and I'll be back for more work myself!

I bought a problem into them without making an appointment. They took it right in and fixed the…read moreproblem even though it was unrelated to their past work. On top of their willingness to help me last minute, they did not charge for the work! Such good home town honest businesses like Sound Decision deserves your patronage! completely impressed! thanks again SD! I'll be taking all my needs to you guys in the future and recommending you to all my friends! Steve

I have been going to Sound Decision for many years for auto starts, stereo deck & speaker installs,…read moreand most recently upgrading our 2010 Highlander with a hands-free Alpine touch-screen stereo with a backup camera and Apple Car Play which our daughter now drives. They also stand behind their work. I've had nothing but good service and quality installs which is why I continue to go here first and refer anyone I am able to them.

I've been leasing vehicles for about 17 years, and with my lease up in a month, I really wanted to…read moredo my due diligence this time by test driving multiple different SUVs to find the perfect fit. Because of this, I've worked with many, many salespeople over the last couple of weeks. I'm quite specific about what I'm looking for...the vehicle type, trim level, and the price point I'm hoping to stay around. I've asked to test drive specific vehicles and requested leasing options from various dealerships. As someone who's quite busy with a teenager, three dogs, works remotely, and doesn't have a lot of free time - every moment counts when I leave throughout the day just to test drive a vehicle. Unfortunately, it hasn't mattered how clear I've been about my time constraints. I've spent hours and hours in offices waiting to get information on vehicles and leasing amounts. Even with pre-scheduled test drives, I've had to wait 45+ minutes. I've had different offices be dishonest with me about their inventory. It has been an incredibly frustrating process. This is where Preston came in. I decided to look outside of our community and called Rydell a couple of days ago. I was put in touch with Preston, and again, I was very clear...this is the type of vehicle and trim I'm looking for, I'm hoping to better understand what the leasing price would be etc. Preston not only heard what I said but unlike everyone else I had worked with up until this point, he actually listened to me. He got off the phone within minutes and shortly after I received a text from him with the leasing prices. After that, he continued to provide me with all the necessary updates via text message... it was so productive and efficient!! He wasn't asking to talk to me for 30+ minutes on the phone and he wasn't stating I needed to go to their office. I am just so impressed by his ability to think about the customer experience and provide top-tier service. I would recommend Preston and Rydell to anyone I know who's considering purchasing or leasing a vehicle in the future. Bravo...well done, and thank you to him so very much!!!!!

I prefer to take my toyota to the dealership. When Rydell took over Lithia I was very concerned…read moreabout the possible change in quality as I have heard many questionable things about the other Rydell dealership on Washington. I decided to take a change as I had received a great coupon. Chuck was amazing!! Even though the appointments were somehow overbooks online he still managed to make my experience great and I didn't have to wait as long as we were thinking it might take. I will definitely go back after the great customer service I received. Thank you for the cookies Chuck!

Every time I have called for a part the staff is very friendly and knowledgeable about what parts…read morethey have on hand and when they can get them removed from the vehicle in question. Prices are very fair. Our business will continue to do business with Weekly's Auto Parts.

Over the years, ownership has become a bit more friendly, which eases the reality your standing in…read morean auto salvage yard. The prices for parts are fair, which is all you can ask for I suppose. They usually tell you a part will be ready in a couple hours, and it generally takes four or five, but they accomplish the mission.

There are a couple guys at O'Reilly's that are really helpful. I don't know their names, but they…read morealways help me find what I need.

Needed a battery for my car as I was going go drive home for a week to see my family for Mother's…read moreDay as it died the morning I was going to drive and the battery health was on 3%. He sold me a battery that was stupidly overqualified for my car and did not need to be put in. Being a naive college student I had no idea what I should have been charged or what I needed, which they should have known. They should have been much more up front about what was needed. Take your money elsewhere!!

Buyer Beware - My Experience with Nelson Auto of Grand Forks…read more I purchased a 2020 Ford Transit Cargo Van from this dealership and had it inspected shortly afterward by a Ford-certified technician at St. George Ford. The inspection identified several issues, including: * Rear axle shaft seal leak * Rear differential pinion seal leak * A missing engine air-intake water-diversion component These are drivetrain and functional components that typically develop over time, not cosmetic issues that appear overnight. I contacted the dealership and worked directly with Eric Taylor. He initially said he would review the inspection report. After multiple follow-ups over several weeks, the final response was that nothing would be done and that the matter was "resolved" because the vehicle was sold AS-IS. To be clear, I was not asking them to cover every recommended service item--only a few significant issues involving drivetrain seals and a missing component that were identified immediately after purchase. Rather than reviewing the findings or attempting to reconcile two professional inspections, the dealership dismissed the report entirely and ended the conversation. Mechanical issues can happen with any used vehicle. What matters is how a dealership responds when credible problems are documented right after a sale. In this case, the response from management was essentially: you signed the paperwork, so it's your problem now. Consumers should understand that "AS-IS" language does not eliminate expectations of good-faith business practices when material mechanical concerns appear immediately after purchase. Because of how this situation was handled, I am documenting the experience publicly and will also be sharing the inspection documentation with **Ford Motor Company customer relations and relevant consumer protection channels for review. If you're considering buying here, get a truly independent inspection before signing anything. Based on my experience, once the paperwork is signed, don't expect much help from management. Buyer beware.

We purchased a vehicle on September 5, 2025. As of today, October 21, I cannot get anyone to answer…read moreany questions regarding the title and plates (car was paid for upfront, check cleared 2 days after purchase). I've used their chat bot to no avail. I had a text string going with someone asking for the sales manager to call me - nobody has called. I have called multiple times only to be transferred to some random mailbox, leaving a message with still no response. Sales staff was nice and attentive. Seems the business side needs A LOT of work!

I have had to come back 4 times do to paperwork being messed up n mis-typed by the sales person it…read moreabsolutely the worst experience in a dealership I have ever had the experience of when buying a vehicle

I brought my vehicle there for an oil change. They informed me of an oil leak. I explained I knew…read moreof the leak. They put the incorrect O ring on and oil just poured out of my oil filter. If they are a dealership don't you think they should know what O ring to use for an oil filter? WOW what morons.

DO NOT TAKE YOUR BIKE HERE TO GET FIXED!!! brought my spyder in to get a recall done on it was told…read moreit would take 10-12 hours to fix. 2 days later was told they had the engine pulled out and working on it. Was told might have fixed by the following week. called a week later and was told then that they hadn't even touched the bike. The service manger was extremely rude and said to come and pick up the bike. she doesn't have a clue what bike is being worked on and lied the whole time. and then got mad at me cause I told her I felt like I was misled on what was going on and the time line of the work. Also said they are the only shop in the state doing this work.

I went in to get a moped tire. I was quoted $46. Overall I have that was a fair price. They had to…read moreorder the tire in. It took two weeks complete the tire and when I return the total price came to $160. $85 in labor just seems crazy for a moped. its Almost double the price of the tire.