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    Thriveworks Counseling

    1.0 (2 reviews)
    Closed 8:00 am - 9:00 pm

    Services - Thriveworks Counseling

    Adolescent therapy

    Child therapy

    Couples therapy

    Family therapy

    Individual therapy

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    1 year ago

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    Thriveworks C.

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    5 years ago

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    Richmond Creative Counseling - When you go to log in for your appointment and you're told your browser "isn't supported", so you scramble to figure it out last minute.

    Richmond Creative Counseling

    (15 reviews)

    Willow Lawn, Near West End

    I recently started coming here when my provider switched offices and I have had no issues. There…read morewas a bit of a wait and a learning curve with the portal in the beginning but once I got my first appointment set up it's been smooth sailing for me. Was able to put my insurance card info in through the portal when I forgot to bring it one day. My provider is amazing and front desk has always been pleasant and professional

    I do NOT recommend this practice. The individual therapists and docs are fine, but I am disgusted…read moreby the cold, disconnected, confusing, and inflexible way in which they interact with their patients. Their billing policies are absurd and make me feel completely disregarded, especially considering the technological challenges of navigating their new portal. People come here for help and are instead forced to deal with a complicated, confusing interface, and then callously told that they have to pay a lot of money if they don't get the technology right. Months ago I was held liable for a session when I had to reschedule inside the 24 hours required, yet I didn't get any kind of compensation when my new therapist canceled on me TWICE in two weeks AT THE LAST MINUTE. Now I am being charged $165 for barely missing my video meeting with my prescriber, when it was the first time I had used their cumbersome and confusing new system, which told me that my browser was not supported, and sent me scrambling at the last minute to figure out the tech as I was trying to log in. I even called the front desk to tell them that I was having trouble, and I kept getting voice mail. I requested that the charge be waived and I was sent an apologetic and "understanding" message from Billing, acknowledging the difficulty dealing with the new portal, but refusing to waive the fee. That is fucked up. I will not be paying that $165 and I will not be seeking services from RCC anymore. Their platform sucks and so do their policies. Find another therapist or therapy practice.....this place SUCKS.

    Brighter Days Mental Health Services

    Brighter Days Mental Health Services

    (2 reviews)

    4 traumatic deaths in less then 2 years. Two of them suicide ( my wife/ my only brother. 1…read moremurdered. Sister by boyfriend she broke up with. And my father had a massive heart attack on my birthday) Depression and anxiety had me debilitatated and i didnt understand what was happening. I walked away from a career job making over 6 figures to having to go on ssdi. Dr.Latoya Bragg is one of only two psychiatrist in my 14 years of this struggle to not only diagnose me appropriately...she prescribed me medication to at least make me feel normal and get decent sleep. Im sure many of you struggle with the inability to sleep due to your mind is racing with thoughts at all times. I encourage you to seek her out. My insurance really is of no use for me bc shes not in my network, however, bc she is just that amazing and necessary for my mental health. I have no problem paying the fee she charges. Its reasonable. Im on ssdi remember.. my mental is a challenge and i dont need to waste my money. If you truly want help... call and make an appointment. I promise you wont regret it. Dr. Bragg should you ever read this..just know..how much I appreciate what youve done for me. Thank you

    I am someone who has struggled for almost two decades with severe, debilitating depression and…read moreanxiety. I am often fearful of staff, but this office makes me feel comfortable and normal. I feel listened to and seen. The entire staff has been so friendly and helpful. if you have given up like I had, please give them a chance. My husband and I are both being seen and it has changed our lives for the better.

    Charlotte Wenzel, PhD

    Charlotte Wenzel, PhD

    (3 reviews)

    Talk about no nonsense. Dr. Wenzel is a real champ. After searching high and low for a doctor to…read morehelp me get over my fear of flying, I finally stumbled upon Dr.Wenzel, and to be honest she really didn't have room for any new patients, but somehow she squeezed me in. She takes a very direct and rationale approach to therapy, and told me up front that she wanted to get me over this phobia as quickly as possible so that she could stop seeing me, and start helping another patient. I can respect that. And I appreciate the willingness to actually work hard and not pansy around. You think I like being afraid to fly? Hell no. Her approach is all about acceptance and coping. As in- accept that I don't like to fly, and figure out how to make the best of it without causing an international incident. Six months later, I flew to Cancun for a vacation. And two months after that I flew to Orlando for work. So she lived up to her promise- she is fast and efficient. I highly recommend her to anyone who doesnt want their hand held, but who actually wants an aggressive problem solver who can help them.

    I am not a person that talks about my problems. I internalize everything. Dr Wenzel makes it feel…read moreok to say all the stuff that I usually just keep to myself or don't say. She also doesn't just BS you or answer everything with a stupid question like'And how does that make you feel?' She's a straight shooter and a classy lady! I highly recommend her!

    Thriveworks Counseling - c_and_mh - Updated May 2026

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