Stopped by for their Friday the 13th $13 flash special. Everyone was really friendly. The shop was…read moreclean. There were so many cute options it was hard to only pick 2. Thanks Andy for my cute little tats!!

Came for the Friday the 13th Flash Sale and got two of the cutest little bees for $13 each. The…read morewait was only about 30 minutes and I was in and out within an hour and a half. The shop is really nice and open. I thought the lines of the bees were sharp and precise. I definitely will be back for some of my bigger pieces.

I went in for a tongue piercing. I was so excited. I was unhappy with how it came out. It was very…read morecrooked and I was told that he was unable to do his job properly because my phone was out. I had my phone at my lap and I wasn't looking at it. It was turned off. He raised his voice at me and I remained very polite and calm. He refused to fix the problem. Calling the manager tomorrow for a refund because they refused to do so and a manager wasn't present. Update: March 18th,2020 Called for my refund and spoke to the supposed owner. I wish I recorded this call because I remained friendly and polite and I was met with such RUDE customer service. This establishment is completely unprofessional. "Oh so you're the little girl that kept moving" I can ASSURE YOU that I did not even flinch. I have a tattoo and a nose piercing and I at most shed a tear during my nose piercing because it is a NATURAL REACTION. I didn't even shed a tear during this service. DON'T GO HERE! DON'T SUPPORT THIS ESTABLISHMENT. Will be warming everyone on every platform to avoid this place at all costs.

I went in on Wednesday for a custom tattoo with Jarrod. I sent a reference photo when I made the…read moreappointment last Saturday, and the tweaks he did to the design were great! He was extremely sanitary and very nice, and the whole process went smoothly! It's not totally healed yet, but it seems to be going well so far. I'm adding a photo of when I first got it done. He even asked me if I wanted some shading (which I've never had done before) and I said sure! I think the white ink looks super cool in person! This little baby was only $85!

Honestly this studio is filled with "ex" Mormons who will be kind to your face and talk shit behind…read moreyour back. I have been tattooed by 3 artists in this studio. After years of being a customer I started hearing things they were saying to others behind my back. People I sent to their studio because I liked the work and people would come to back and tell me things I was shocked to hear these people say. Especially when I thought I was liked by the people. I can also confirm that Denise's "one and done" flash sheets are not in fact one and done. I have a tattoo from a Disney flash sheet, I was told I would be the only person getting; a year or so later I have seen talked to another person with the same tattoo and they were told the same thing. The floral designs are all copy paste. After seeing Denise's work everything seems to just be the same. A 1/2 arm sleeve Denise did for someone I know I have seen the exact same design as a hip cap sized up. No changes. Don't waste your money on people who will treat you like shit behind your back. Charge you for "designs" they aren't doing for YOU especially when there is another tattoo shop 3 doors down ran by a wonderful woman who isn't trying to be apart of the secret lives of Mormon wives season 3.

I went to Emily for a fine lined tattoo that turned into a sticker sleeve! I can't recommend her…read moreenough, aside from her being amazing at fine line tattoos she is so personable & simply a great human. Emily thank you so much for everything you do!

I had Collin, he was so great! My sister and I went together, he was super patient with us when…read morewhile we figured out placement, he made us feel comfortable and the place felt awesome, everyone is very loving and kind. Highly recommended Burned Hearts and Collin

Really frustrating. Nobody answered when I called. I had an appointment at 11am and paid the…read moredeposit amount. They say their open 24 hrs but when I got here not a soul in the place. Can't get ahold of anyone. Waste of my time and my money. When running a 24 hr business someone needs to be at the store 24 hrs a day. Or at least answer the damn phone.

Went for an eyebrow touch-up and went as far as being numbed but then declined the service. This…read moreperson is not particularly friendly, extremely blunt about how dark and bad the brows would look for a couple weeks before they looked better. Honestly I'd rather pay more and have someone who is kind and re-assuring.

Syd, owner, is trustworthy of her craft. She is careful and we'll trained. A real pro.read more

I had Big Jack for my tattoo, it was my first one and he was incredibly helpful and comfortable,…read moredefinitely could tell he had a ton of experience. Absolutely no complaints he was great.

I do not have or know anything about tattoos. I may rethink the possibility of getting one after…read morethis visit. My teenage daughter wanted a helix piercing. We discovered the typical mall places cannot pierce cartilage so Bodystain was highly recommended. The shop was clean, staff was extremely friendly, professional, and answered all our questions regarding piercings and tattoos. My daughter said it was a pain free process that was fairly fast. The artist was friendly and made her feel quite comfortable. She was also given literature on aftercare instructions. I'm unfamiliar with the tattoos but I'd recommend Bodystain for piercings. If you're a parent or guardian of a minor, save yourself a trip and bring proper identification and a birth certificate of your child. They strictly follow the health code requirements which is a good thing. They also explain some of the risks of piercings. I'm thinking I'll be returning for myself, to get my first ever tattoo. I'm thinking a teeny weeny fork/knife chef tat, in some private area, because I'm cool like that. LOL

I booked 3 hours away from home to get a cover-up done by an artist I choose after researching for…read moremany months. Because, I wasn't able to come in for a consult due to the distance, when I booked I was told the artist would be in touch with me via phone to talk about the upcoming appt. I sent photos of existing tattoo as requested. I never received that phone call. Instead, I had to contact the artist multiple times through social media to inquire about ideas and options (it was going to be a difficult job), as I wasn't able to freely choose a design due to the complexity of the cover-up. The artist put me off for several weeks only after asking again, he said he would work on a sketch and send it to me the following day (4 days before the appt). This never happened. When I arrived, after a 3 hour trip the artist had no real idea what he planned to do and probably only looked at the photos I sent WEEKS before, like 5 min before my appt. So, as the clock was ticking on my 4 hour time slot , I had to frantically Google images to give him an idea of what I liked. He drew it directly onto my foot over the existing tattoo. As you can imagine, it was quite difficult to envision the finshed work over the the existing ink AND upside down. The pressure was on though, as we are already an hour into the 4. I asked for a realism style and while the tattoo is done well, it's not what I expected or what we discussed (to the extent that could be done via social media). Because, I had a tough time with the sides of my foot holding color, I expressed concern that may happen again. The artist offered a "free" touch-up after it healed. Again because I had trouble with my foot in the past, I wanted to be absolutely sure I was doing everything correctly. So, I sent several emails over the course of the first 2 weeks noticing some color had lifted from the sides (I felt due to no fault of the artist). The artist was vague, abrupt and eventually down right rude and nasty claiming I didn't follow care instructions with no evidence I hadn't (other than telling him I left it covered the very first night- he discouraged it and I never covered it again -only lightly with a handkerchief while in the 95° summer sun - which is ON the care sheet he sent home with me btw). He recanted his touch-up offer and told me I'd have to pay additional keeping in mind having to make another 6 hour round trip, and for a tattoo I was WAY overcharged for in the first place for the size and time invested. $568 to be exact...my foot isn't THAT big. He touted how he cut me some great deal - don't think so - and said that all my questions and request for a touch-up after healing was insulting and that I was basically asking too many questions and was annoyed with receiving so many emails regarding healing and care. He said I could email or call if I had any questions.... I did...only to be practically berated for doing so. It's true, I should have been more vocal up front about my issues and concerns througout the process and that's on me. But what ISN'T is the poor professionalism, customer service and fair pricing for a permanent thing that will be forever a part of me. All that to say, while he does do good work, I'd look elsewhere if you want to find someone who listens, is fair, who understands the healing process isn't always "perfect" (esp on difficult body parts), and is genuinely concerned about customer service and doesn't backpedal when he feels it suits him.

We had just put our dog of 14 years down last Friday, and decided we wanted to go get small tattoos…read morein remembrance. We called the shop, I told the lady I wanted a small finger tattoo and hubby wanted a word behind his ear- she's like oh yeah come at 3 and we can get you in! We get there at 3, walk in, there's quite a few people just sitting in the chairs that I assume work there? The lady I spoke with on the phone welcomed us and had the tattoo guy come over. He seemed irritated off the bat, and asked to see what I wanted. I pulled it up and he's looking at it and immediately says he's not doing it because it won't look good. Wait, what? It's a small finger tattoo that's on someone else's finger, so clearly it's not impossible. The tattoo artist then proceeds to say something to the lady about having so and so do it cause "they're not doing shit." He clearly did not want to be bothered and was so rude- so they told us that we could come back on Saturday as "walk ins" and the girl started saying something about some people feel comfortable doing finger tattoos, others don't.... So I told you what I wanted on the phone, you told me it could be done, we show up and deal with an attitude from an employee?!? We should have the attitude for you wasting our time! I will gladly take my money else where smh.