I'm absolutely disgusted by the way we was treated...brought an item then had to return it coz it…read morewasn't working properly to my amazement we was told no return or money back, So £75 later we are out of pocket..the manageress there is a complete waste of time and bloody rude....

A beautifully laid out store. The staff are very knowledgable and attentive. They made my entire…read moreprocess of purchasing a new TV thoroughly pleasant. I am very pleased with the products I purchased and the service I received. I will recommend this particular branch (Norris Rd, Staines) to all my near and dear.

This is quite a big shop in the Two Rivers shopping centre in Staines, but it's rare to see any…read morecustomers in it when you walk past. It may be something to do with the prices of the goods and the service you get if you do go in. I've been in here on a couple of occasions while looking for a new laptop and a DVD recorder respectively. As the Sony Centre only sells Sony products their prices are higher than a lot of other places as they tend to charge the Recommended Retail Price rather than being able to discount as other chains do. When I was looking for a laptop they didn't have the model I wanted to look at and then tried to keep me in the shop saying that the manager of another branch would drive one over for me look at - a bit odd I thought. On the other occasion I went in the only staff member in the shop was on the phone (on what sounded like a personal call) - he was still talking 10 minutes later when I left. I own a number of Sony products and will probably buy more in the future - but I won't buy them at the Staines Sony Centre.

Daughter had an iPhone issue on the way to Heathrow airport. I contacted Logan and he told me "no…read moreproblem get her to taxi here it's only 15mins. She did and the cost £15 as quoted. Great service.

Great shop and low low prices! Very fast and affordable repairs, and an excellent vape service…read morewith highly recommended knowledgeable staff!