Had to have a concentrator switched out and the man that showed up was very accommodating. He can…read moreand installed it and told us about the workings of this concentrator since my other one was different. Very patient. Five stars to Christian.

The delivery driver Dj is very professional and on time - he is very friendly to all the residents…read moreKeep up the good work.

Was going to give them full 5 stars but one issue occurred. We got a bilirubin blanket and was…read morecharged like $40 for it. Awesome. Then we see 2 weeks later an autopay notification. Turns out they don't process the card that day, they keep it on file until after insurance a few weeks later. They don't even ask if this is okay and anyone could have my card numbers on file. I had to request to take it down when I never even had an account or anything. Imagine a coffee shop worker entering your card info in their computer where anyone has access, not telling you, and you having to request it to be removed? Absurd. So the workers I talked to were all nice but this is illegal. You can't hold card info in Michigan without authorization.

Gave me an 8 hour window for when they showed up, I spent the entire day waiting for them and they…read morenever showed up. Then they told me that they'd comeby sometime tomorrow. People have jobs. This is completely unacceptable. I will never use them again.

The Van's medical here in St. Joseph has split into divisions. The old store nolonger deals with…read morewalkers and so on..if that is what you are looking for, the new division is called Dasco. Well informed personnel and friendly. I was disappointed to discover neither place has mobility scooters and we would have to go to South Bend for those.

My experience with Van's Medical Equipment has been a breathe of fresh air. The staff is…read moreknowledgeable, helpful, and understanding. They have been able to offer realistic answers and guidance in obtaining durable medical equipment for my Dad who is aging and has dementia. It's nice to be able to have a local company to go to especially when the needs are immediate and urgent. Thank you for providing a respectable business/service that caters to those who are dealing with some of life's difficult challenges.

Try to go once a year to stock up on over the counter medicines. It is worth the drive, saves us so…read moremuch money! Well stocked but don't always have everything. It's an outlet store so can't expect them to have everything.

I was driving around after I left one of my job sites and found this place by accident. I actually…read moredid not know what it was by looking at the outside storefront. I decided to be curious and walked in I had a little time to spare. To my surprise this is a discounted drug store. I am sick so I guess this was no coincidence. I found some sinus relief capsules day and night for a dollar yes I said a dollar. I also found some ibuprofen tablets 24in count at 200 mg for $0.50 these are not name brand items but they are comprable to as stated on their labels. This life it was a great find and I saved a whole lot of money. I truly recommend if you're in the area and obviously if you're sick.

I get medical supply's from there quit frequently, have very nice an knowledgeable service…read more associates I would recommend them to anyone needing medical supplies.

It was a long, protracted, and difficult, sometimes heart wrenching struggle, but once the proper…read morepeople became involved my precious husband received the equipment he needed and the staff went so much above and beyond. We can never thank you enough. You literally saved my husband's life. THANK YOU.

What a wonderful experience.. Carrie Cox and her team are top notch…read more Thank you for taking such good care of my husband

they don't seem very friendly very grumpy no smiles no thank you for your business. I went there…read moreas a new customer. the physician office recommended them over carelink. if the service is better then carelink we'll stay but at least carelink is friendly maybe that is more important to me....

Zach was very helpful & kind…read more I was getting a CPAP for the first time and he explained everything fully. The business itself is kind of hard to find as it sits up & back from the road with no road signage. The inside is not fancy or impressive at all.

When Team VP had to switch medical supply companies we were given a list of providers from our…read moreinsurance company and after a process of elimination picked Lincare. We loved our old provider, but to stay in network we needed to change, so we went about the switch with the most positive attitude we could. From the start Lincare made things difficult. There were lost faxed prescriptions from our doctor which took weeks to sort out. We had to make an appointment (during business hours only when we work) to review supplies that we had been using for over five years. After we had our initial supplies straightened out, there were issues with the first delivery and the wrong supplies being delivered. Then we had problems with returns and the cost of the supplies. For each issue we had with Lincare I had to call the local office, then I had to call the supply line only to be told the local office had the answer. After calling the local office back I would be told I needed to call my insurance company. After a typical phone call mess of two hours I would end up calling back in frustration to the supply line and simply never get an answer to my question. During the year we had Lincare deliver supplies - they were supposed to call and send new supplies every 4 months - they called me every two weeks to ask if we needed supplies even after I asked repeatedly that they stop. My guess is, even after we switch to a new company, they will still call to ask if we need new medical supplies. Today after spending two hours on the phone to figure out the price of one small medical supply I gave up and called our insurance company. I asked for a new updated list of companies and we switched to another medical supply company this afternoon. When I told the new company who is currently delivering our supplies they immediately sighed and asked how much of a nightmare our lives have been over the past year. Apparently, Lincare has a reputation.

we drove twenty five miles they would not help us so we went to wheel chair help and they…read more did help us

I am so disappointed with my visit to Alicks. They say, "They Care'! Ha! Trust me they don't! They…read morecould care less! I went there to get a knee brace on 5/24/25. Had a nice person who I thought fitted me for one. I told her that I would be wearing it on top of my jeans/pants because that was most comfortable for me. We settled on one. My husband and I sat down at the desk to complete the purchase. Saw NO signs whatso ever on the return policy. The sales person probably set the box down on the desk (so we couldn't see it) and it covered the return policy because we saw any return policy signs. We were NEVER told about the NO return policy, NEVER signed off on it and the policy was NOT listed on the invoice OR the receipt. Worn the brace for a couple of hours on top of my jeans and it kept slipping down no matter how much I kept tightening it. I brought it back to the store a couple of hours later (3:20PM) and they were closed. Never worn it again. Closed on Sunday too. Closed on the following day, Monday, due to the holiday. I went back to the store on Tues morning 5/27/25 to return it or get a better size and they tell me that it it NOT returnable/exchangeable! This brace was over $100! And I can't return or exchange it? Asked for manager and she basically just blew me off saying that the signs were posted. She could have cared less. Said that people have skin conditions and they can't take the brace back. I told her that I was wearing it on TOP of my jeans (Not on my skin) for a few hours and I have no skin conditions either. She said they have a way of disinfecting the brace in the store but not once it's taken home. She didnt care at all. Just walked away. I do not recommend at all!!! Don't go here! I tried posting on their Facebook page but they won't let you... probably because they Don't Care!

Our doctors at Bronson are amazing, and I've had great surgeries and care there. This was the first…read moretime I used the pharmacy as an outpatient. My doctor suggested they'd be fast, which is a good thing when you're waiting for an antibiotic. Here's the unusual thing: the pharmacy is located IN the gift shop! Yep. The staff were very friendly and kind. There are only four chairs for waiting, which was unexpected, given that it is a pharmacy and people aren't well. I had two prescriptions, and they weren't filled at the same time. The first one was filled very quickly (thank you!), but the very nice woman helping me and I were both surprised that the second hadn't been filled. She sent for it, and meanwhile, a slew of people came in, which meant 7 people in front of me when my name was called, and some tension with people in line between names being called and people already waiting in line. Uff. I will note that everyone working there was friendly and professional, and my 3 star rating is based on having to wait longer and stand in line twice. I am sure this happens infrequently. As a side note, besides gifts in the gift shop, you can buy otc meds, medical supplies, makeup, personal hygiene items, and the like.