There should be an option for no stars. I can't imagine the process of remodeling a kitchen going any worse than it did with TSC. Project Manager (who is also 50% owner) is great until the contract is signed then completely disengages. Orders the wrong size cabinets, leaves boxes out, has to re-order causing weeks of delays, hires a demo crew that helped themselves to the tools from my garage including a reciprocating saw that ended up cutting through electrical home runs instead of just 1/2" of drywall, gives subcontractors incomplete information, isn't on-site to do any sort of quality control, and leaves you to deal with all of the mess and mistakes. Promises things will be taken care of and then can't take care of them or won't. Never shows up to the job site after the initial consult, where he records inaccurate measurements, except when he had to bring his cabinet rep out because most of the wooden upper cabinets had screw and staple blowouts from construction. Treats you like you are the problem via condescending emails. Even at present, this kitchen remodel that commenced nearly five months ago, is still incomplete. There are drawers and doors that do not close properly, which I pointed out immediately after they were installed, and was assured on multiple occasions not to worry because they would be corrected at the time hardware was installed. That was weeks ago and I have been bugging them about fixing them. Today, his assistant called me to make me aware that those are actually warranty issues and he has been informed that they will not address them until they receive the last $400 I owe them. Horrible customer service aside, their pricing for quartz and granite countertops were more than double what I found on my own from another company. If you're considering using TSC, just don't. read more