I had occasion to employ the services of TSL and I must say they treated me ever so professionally & fairly. I gave a retainer which I frankly didnt expect to see any of again. They were comfortingly communicative and thorough. As the proceedings came to a close, they sent a full accounting of all steps taken and to my surprise sent me back a very reasonable refund with a letter of appreciation. I would recommend them wholeheartedly. Thank you TSL and all your very helpful staff - Neville read more

When I first hired Marshall, I really felt that he was going to help my and my daughter, or at least that's what he said. Although, I had years of evidence to provide to the court, Marshall's poor decision-making led my family down a nightmarish path. When I became so fearful for my daughter's safety that I asked him to non-suit the case, he refused. Then, he strolled into final hearing with very little preparation, despite me begging for it, and erased any progress we had made. His poor and reckless decisions and final positions were not at all what I wanted, and angered the judge who made me and my young child pay the price. We will forever be paying for Marshall's poor judgment and poor planning. My family will never be the same. read more

DISORGANIZED. DISHONEST. NEGLIGENT. I cannot say how terribly disappointed I am with my experiences with Thompson, Salinas, Lodergran, LLP, and specifically with attorney Marshall A. Thompson. I first met Marshall in 2018 when seeking help for a family law matter. I instantly liked Marshall and truly felt he would be a good choice to represent me in this case. I was horribly wrong. When I was finally able to hire Marshall A. Thompson in 2021, the problems began as soon as I paid my 5K retainer. The communication went downhill almost immediately. Mr. Thompson showed up disorganized and unprepared, and my trust started to waver. The crux of the issue began when Marshall made promises to me which--it is my belief --he had no intention of keeping, as a strategy to get me to agree to give up certain legal rights. Shortly thereafter, it is my belief, that when Marshall Thompson discovered that I was not going to be the financial gravy train he was hoping for, he quickly stopped responding to my emails, ignored my text messages, and actively avoided taking my phone calls. It is my understanding that this is regular behavior for Mr. Thompson and this firm----actively avoiding and evading phone calls and communications from their clients when they have become too annoying or difficult for them to bother with. It was my experience that Mr. Thompson also failed to notify me of actions filed against me on the case, failed to provide me with a copy of my case file upon request, failed to provide me with copies of my billing statements upon request, passed on hearings without my consent, filed documents into the case in opposition to my direct request to do otherwise, took over four months to file a Temporary Oder with the Court, failed to notify me that said Order had been filed, refused to tell me the date it had been filed or if it had been filed at all when asked. In a nutshell my experience was that Marshall A. Thompson was disorganized, dishonest, unprepared and negligent. My legal position, financial, mental and emotional well-being suffered as a result. Overall what should have been a rather simple matter was turned into an absolute circus. It was also my experience that Mr. Thompson's paralegals and legal assistants are completely dis-empowered to act or be of any assistance whatsoever. Even for simple questions such as "What date was the motion filed?" or "Has the order been drafted yet?" or "May I please see a copy of my billing documents"--my paralegal could not do a thing without first passing the info along to Marshall. The response was always "I'll pass that along to Marshall and have him get back to you". This of course never happened--Marshall never got back to me. During my time with this law firm I also witnessed a lot of turnover in the staff. There always seemed to be a new person answering the phones or a new paralegal in training. It seems this firm has a difficult time retaining help and probably for good cause. Despite my attempts to remedy these issues with Mr. Thompson directly, Mr. Thompson continued to evade and avoid responsibility and instead tried to lay the blame on me. I know that "crazy clients" do exist and they are a thing, but I am not one of them. What Mr. Thompson should understand is that ignoring a client, avoiding phone calls and communications, and otherwise acting negligently on their case tends to cause a client unnecessary injury and upset--far worse than if he just had the integrity and respect to address the issue head on. If he had done this, and made a genuine effort to remedy the issues, I might not be here writing this today. I also would not have had to resort to filing several BAR grievances against him. I hope this review helps keep others from going through a similar experience. Perhaps it will also serve to inspire Marshall A Thompson to step back into integrity in his profession and start taking some responsibility. It is exactly this kind of harm that causes injury to the public and generates public distrust in the justice system. read more

Marshall Thompson is a trustworthy family lawyer. He is compassionate and determined to help fight for your case. He shows empathy towards his clients and is able to be calm and wise when clients are upset dealing with tough circumstances. If you need someone who can handle high conflict cases, Marshall is the best lawyer to have on your side. He has been a warrior helping me through my case. It is my pleasure to work with you, Marshall. read more

These are amazing lawyers that helped me save my sanity in too many ways to count. Family law can be complicated and scary, and even more so as a first time mom with a newborn. Marshall and Courtney walked with me down a terrifying path and they did so with professionalism and grace. They gave me options the entire way and talked through the pros and cons each time. I was ecstatic with the carefully crafted end result. When you're dealing with life changing circumstances that will impact you in a major way for decades to come, this is the kind of team you want by your side. read more

I hired Carlos Salinas to handle my divorce last year. He was knowledgeable, reliable and always had my back. We managed to avoid going to court and I felt the way things were settled was very fair. Unfortunately, months later and a few weeks into the COVID-19 pandemic, a loose end popped up that was out of our control. Carlos quickly rushed to my aid and helped me ensure that the divorce decree was upheld. With all the stress related to the pandemic, I couldn't have imagined going through it alone and was so relieved to have him in my corner. Thanks Carlos and Team. You're the best! read more

Carlos Salinas is an awesome divorce lawyer because he exuded a confidence and knowledge base that put me at ease throughout the divorce process and now, three years later when I needed to consult with him on several issues that had cropped up. He has always been readily available to talk to me when I was in need of advice and that was much appreciated. (I made an appointment on Thursday and was in to see Carlos on Monday. He spoke with me well beyond the "paid period" of the consult and answered all of my questions.) In short, Carlos feels like a friend and an advocate, even as he excels as a lawyer. It's obvious he really knows the law. He also is unique in that he clearly cares about the people he advises and represents. This is way more than a 'job' to him. I'd unequivocally recommend him to anyone seeking a divorce! read more

Emily Rickers was a pleasure to work with! I was in a stressful situation with a client who refused to pay for damages to an apartment. During our very first telephone conversation, Emily immediately put my mind at ease. She walked me through the process we'd use to try to recover the damages, and took the appropriate steps to reach a settlement with which I was satisfied. There was a bump in the road when Emily found that my client had no legal representative in TX to "serve," but she researched how to serve an out-of-state company via the Secretary of State and the notification was sent the following day. I was very impressed with how quickly she responded. Overall, the process took 4 months, and my company was able to recover most of the damages assessed. Emily was professional, courteous, and effective at a time when I and my company really needed some solid legal help to recover damages I couldn't afford to lose. I hope I never have to hire another attorney, but if I do I'm calling Emily first. read more

Mr. McDermott worked on a case for me and kept working even after I gave up. Because of his diligence my case was dismissed! I plan on only using this firm in the future. Minus one star because he was like ten minutes late for court one morning, but gave it back bc I was a super-bitch about it and I feel kinda bad. His fee was reasonable and they let me make a couple of payments bc I was short on cash at the beginning of the case. I was out of town when my case began and he agreed to an initial meeting over the phone, working entirely long-distance with me. read more

I've sought legal counsel from Marshall Thompson twice this year and it's been awesome both times! Their firm is very knowledgeable on legal issues across the board. If one person isn't an expert, one of the other partners is! I was really frustrated and confused about a company who was saying I owed them money when I was sure they were wrong and Marshall quickly and easily helped me draft a letter that immediately solved my problems. From family and child custody law to contract and real estate law to criminal law, these guys have it all! read more

Marshall Thompson is programmed into my phone as the #1 lawyer in Austin, TX that I would call in case of an emergency. Thankfully I haven't needed a lawyer in recent years, but should the need arise, it's good to have someone I can trust in mind. I've run into Mr. Thompson and his wife several times over the past year and have bombarded him with legal inquiries after a close friend was going through some difficult times, and he has always been more than happy to help answer my questions in a very thorough, easy-to-understand manner. His down-to-earth mannerisms and genuine concern leave no doubt in my mind that he would be an excellent representation should the need ever arise. read more

During my initial appointment, Mr. McDermott asked me what I believed would be the best case scenario outcome for my case. I am ecstatic to say that he delivered !! If you are in search of a lawyer who practices law because he has a passion for helping others, then James is the right choice. read more

I am extremely grateful to Mr. Carlos Salinas for his guidance, support, and generosity in helping me get through my recent child support case. I called and spoke to Mr. Salinas Because I needed help figuring out all the paperwork and procedures to make sure that I would get through the ordeal quickly and smoothly. From the very beginning Mr. Salinas was generous with his time on the phone, gave me sound advice, and agreed to help me with the support order at a very reasonable price. He was very understanding, helpful, and efficient, and with the help of Mr. Salinas I was able to sleep, knowing he was knowledgable with the laws and procedures. I will always be grateful to Mr. Salinas for helping me through the order even when I was unable to make my own appearance, I believe it went smoothly and in the most dignified manner possible. I was happy with the results. I am sure he will do an excellent job for you! Many many thanks MSolheim read more

I reached out to Carlos Salinas after in-depth research on his practice, and reading his reviews. I scheduled a consultation for the following week. I was very apprehensive, as I was having to deal with making corrections to issues that my previous attorney created during my divorce. My ex and I are not in one of those "amicable & happy" situations, so the dread of having to deal with him again after almost 5 years made me extremely anxious. When Carlos and I met, I was immediately at ease. He was engaged in our conversation, warm and easygoing, and had thoughtful questions that were pertinent to my situation. I felt as if he was old friend. He gave me great direction on how to gather my documents, and walked me through what I needed to do to get the best outcome, and what not to do, that could save me the expense of trying to go after everything at once, that might not be granted. I appreciated that tenfold. It took just under three months before we achieved the outcome I wanted, plus the other attorney offered even more than we asked for! Carlos was phenomenal in his handling of the other attorney, and most importantly, my ex. That, in and of itself, is comparable to climbing Mt. Kilimanjaro. I would highly recommend Carlos Salinas and his firm to anyone dealing with Family Law issues. You will find him to be compassionate, caring, and likeable. I feel like he puts the children first, and that to me is huge. He is also amazing at diffusing stressful situations, and does what he sets out to do with remarkable skill. I only wish I had known of him when I first went through my divorce. I give him 11 out of 10 stars! read more

Attorney Emily Rickers is my go to woman and awesome attorney in austin texas . I found myself in a desperate situation to release liens attached to my 1st mortgage that would really make refinancing my mortgage difficult. With Emily's help we got those liens released and i was able to refinance my home at a lower rate. She was very understanding in my situation and very professional in the manner it was handled. I would definitely recommend Emily if you were in my situation to get advise and possible solution . If you are in a situation as the one i was in Emily is the attorney to go to. lee lara read more

Carlos Salinas is an excellent lawyer. I am a doctor who had been married for 11 years with two amazing children who found himself in the midst of a bitter divorce. Carlos's attention to detail is superb, and his abilities as a trial lawyer are unparalleled. Carlos is extremely professional in all aspects regarding the divorce process, but I also found that he was a source of comfort to me during my many times of need throughout the draining process of divorce. I felt that he was not only my lawyer but also was my friend and confidant. He is the main reason that I was able to make it through this grueling process. In short, I would recommend him highly as Divorce/Family lawyer to anyone at anytime. Mark read more

Made an initial appointment with James McDermott, received confirmation and directions via email, was then called just a few hours before the appointment saying he was not going to be able to make our meeting AND was not willing to reschedule. The assistant gave me the number of another lawyer entirely. I am in a time crunch and already had to wait two days for this appointment. Now I will be waiting even more time to talk to this other lawyer, who I don't even know anything about. Horrible customer service. read more

We brought what appeared to be a simple civil issue to Attorney Emily Rickers. Well, it turned out to be much more complex than we thought. I can't go into details, BUT - we were very lucky to have Emily on our side. She went way above and beyond handling our case - both legal and with our frustration with the opposing side. She was thoughtful, professional, knowledgeable, and tough (and patient with her clients). Her staff was thorough and helpful. She prepared us personally as well as she prepared her case, and I would not hesitate recommending her. read more

Marshall was recommended to me by a colleague who knew of his work. I worked with him for almost 6 months and I can honestly say he is an all-in lawyer who truly cares about his client. He asks probing questions but intently listens to the answers because you will hear him repeat it weeks down the road. Marshall is an experienced, knowledgable lawyer with a great team to back him up. One of the many things that I respect him for is his honesty and that he sets clear expectations. He was a tremendous help throughout the whole process. read more

Courtney and Samantha were wonderful and were beyond helpful in a process that is very stressful. With the tact and confidence these two bring to the table I will always consult with them in any legal matters pertaining to family. I did not stress or rethink my decision to move forward in my child custody case. I believe that because of their willingness and intelligence I was able to win custody hands down. I could not have done it without them and I am forever in debt to them. I recommend them to anyone who has family issues the need to be address in court. Give them a call and you will be glad you did. They are rockstars and angles. read more

I had a free consultation with, Emily Rickers. She listened to my issue and helped explain a property tax situation that saved me much grief. I didn't end up needing legal help but the free consultation was very helpful. Many thanks! read more

From start to finish Marshall Thompson and his wonderful, beautiful, kind and compassionate staff was there helping me navigate this extremely annoying, upsetting, and terrible divorce. Thanks to Marshall's guidance and expertise, I was able to get a very satisfactory settlement and he was very clear and concise with strategy so I knew mostly what was going on. He's extremely personable, kind, and a compassionate attorney. His staff works very hard and it is evident that they are respected and do great work. The firm is incredibly civic-minded and contributes much to the community. Thank you for your dedicated work! read more

"Marshall is like a Saint', this is what the lady with Asian Family Support service told me when she referred Marshall to me. I was kind of surprised and touched by how she described Marshall, but I totally agree with her after I talked to Marshall several times regarding my divorce. He is so knowledgeable, professional, kind and considerate to his clients. He helped me several times but never charged me any penny. He totally changed my impression to lawyers and presented me a very positive and righteous image of a lawyer. I just consulted with him recently regarding raising my child support and had planned to hire him as my lawyer to do this for me. However, he clearly told me hiring him is much more expensive than asking the attorney general office which is free in dealing with my case. He even pointed out a mistake that my previous lawyer drafted in my divorce decree and told me how to correct it through the attorney general office. I can tell he works as a lawyer not just for money, but for helping people in a powerful way. I believe many people especially those who are in need but have financial problems have been so blessed through Marshall. read more

I cannot say enough wonderful things about how excellent and thorough a lawyer Carlos Salinas is! I'm so grateful to him for helping me win today. I highly recommend him to anyone looking for a a brilliant and caring family law attorney. Thank you Carlos! read more

What a letdown. I was excited to work with Marshall Thompson as he appeared to care about the case. Communication was terrible. Great in person, then terrible after with no response to emails, didn't return phone calls, etc. His assistant would sometimes communicate, but that was often after multiple attempts at contact. He dropped the ball big-time and didn't file some paperwork in a timely manner - he himself had stressed the importance of the timing. No explanation given. Upon being fired, the response was pretty much "sorry it didn't work out". Waste of time and I'm extremely shocked and disappointed by the lack of professionalism. I had high hopes of working with him and don't know if he was just too busy and wouldn't admit it, or why he dropped the ball. read more

I hired James Mcdermott For a case that took 18 months over $7000 in costs for six resets and deferred adjudication plea which in turn did no good for me whatsoever. And I still ended up losing my teaching license . I have tried to get in touch with James many times he avoids me like the plague! I don't recommend this law firm for anybody unlessyou want to waste your money. read more

There is no other way of saying it than to say that James McDermott gave me my life back. It was a time when almost everyone turned their back on me in my life. As a young man when I stood to lose almost everything I had worked so hard to achieve and I had almost lost all hope I met James and all of that suddenly changed. I still remember the day I met James and visited his office. James is the kindest and most noble man I know and he will never place judgement on you. He didn't just represent me in my legal case. He stood by me as I fought to maintain my innocence in front of my school and the media. I think if you are looking for a lawyer there are plenty of those, but if you are looking for someone who will fight with you until final judgement is passed and then be there for you even after that then James is the guy for you. My family and I were so fortunate to have found Mr. McDermott to represent us. Make no mistake...It is not innocent until proven guilty, It is guilty until proven innocent. Today I have a college diploma, a great job, and an amazing group of people who surround me. My life could have gone a very different way and I owe it all to this man. read more

My husband and I were trying to get custody of our grandson from the State of Texas, which was a losing battle as we lived out of state. Carlos Salinas was recommended so I contacted him to act for us. He was outstanding in his role as our attorney. He started working on our case immediately and was available to us at all times. He put our minds at ease during this difficult process., explaining everything along the way and answering all our questions. He has a wonderful sense of humor that helped make difficult times easier to have patience with. I feel Carlos was extremely professional, he gave us excellent advice and direction, and most of all he felt like a real friend that gave us support and wanted our family to be whole. I highly recommend him. read more

Mr. Salinas is an exceptional attorney. He is ultra-competent, sharply focused and will advocate on your behalf. To work with an attorney who is not only professional, but honest, insightful, knowledgeable, and compassionate was refreshing. In a setting where emotions run high, he was able to guide me, keep me grounded and give me realistic solutions to my case. His strong negotiation skills gave me the security to stay focused. Most importantly, I trusted Mr. Salinas and that he had my best interest in mind. For a very unpleasant experience, I'm incredibly grateful that Mr. Salinas represented me. He supported and validated me by hearing my needs, concerns and priorities and took care of them accordingly. I hope I won't need an attorney in the future, but if I do, I would only want his representation. Mr. Salinas stands out from all the rest. read more