I lived at Westport for 1 year as it was my first apartment. From start to finish I enjoyed the…read morestay here. With the lake, the helpful managers/crew, friendly neighbors, wildlife/lake & amenities, it made renting feel like a space rather than just a room. I am grateful for the opportunity to stay & would continue to, but I run a small business so I needed a bit more room. Apartment living is always a challenge, but Westport made it as easy as it can get. Will miss the staff & George the goose. 10/10 recommended if it meets your budget.

Well we don't like this place. It depends on neighbors for sure. We asked if there were kids above…read moreus and we were told No. Later we find there is a toddler above us and 2 very loud parents. Legally they can't tell is if there are kids but No is very different than "we can't tell you". The 3 gorillas make out lives miserable and the office won't help. I even contacted the company and they said we could move apartments but we would have to pay all the OPPD, MUD, COX, and moving costs so it wasn't worth it. That's about $200. When we moved in there was abrown substance leaking from the frig I cleaned up. It smells really bad. A window was broken. We were missing window screens and carpet was pulling up. We were not happy. Also they gave us paperwork about moving in fees which was hard to figure out since the office person could not explain it well. So we were surprised about some stuff. When we were in the office after moving in another couple was confused as well and going through the same struggle to figure out what fees were needed. Our lovely neighbors like to play in the dirt and then sweep in down to our deck so we can't keep anything really on the deck because it gets covered with soil. We told the office but they can't do anything. The lake is nice if you like being woken at 5am by ducks and geese. The air conditioning and heat are SO LOUD. We have to turn up the tv and yell at eachother when it's on. The air intake is right in the living room and it's deafening. I don't recommend this place at all. It's run down and not well maintained. The pool and workout area are under construction and have been since we moved in. We have now been here for 6 months and the fire alarm for the entire building has falsely gone off 4 times! It of course is deafening but when its a false alarm it serves only as a complete disruption and headache.

Hello, I have lived in Pinhook Fats for 3 years now. The Maintenance is quick to respond to my…read morerequests and they are always respectful. Julia and Jackie have done a wonderful job in getting back to me with any questions, comments, or concerns. Jackie is very friendly and always willing to help. Several times she has tracked down missed placed deliveries and has personally brought them to my apartment door. Jackie did a wonderful job in helping me move into a beautiful yet spacious 2-bedroom apartment in which I love. Thank you for all you've done. Sherrie R

Yo, Bert - do you live in apartment an apartment in Pinhook Flats? Have you ever? Just…read morecurious... Ok, pursuant to other reviewers, I am not overly sensitive or crazy. I am here for a visit and I will say I AM used to living in a single family home, so I thought maybe my sensitivity to the ongoing noise (from within and without) was just me; thank gawd it's not me. I would also like to venture that many in this area are not familiar with Yelp or there would be more reviews like mine. My daughter and her husband moved into this building several months ago. Unfortunately they rented a unit that is now facing construction that appears to be going, non-stop, 6 days a week! There was no construction, in sight or disclosed, when they initially signed their lease. The apartment itself is beautiful. It is spacious, has high-end finishes and two large bedrooms and baths with granite counter tops in bathrooms and kitchen. Yet, how can one possibly enjoy watching TV or having a glass of wine on the terrace with CONSTANT NOISE? Last night I swear the people above NEVER stopped walking. NEVER. I also think the upstairs tenants walk on their heels! My daughter told me it was actually worse before she complained! Although located in a very trendy and upcoming area I would definitely think again about renting in this building. To me, the bad just doesn't outweigh the good. P.S. Thought I would post some photos of the landscape the east side apartment dwellers view, complete with surround-sound!

I lived here for 3 yrs and never had one problem. Deidre is an amazing property manager and she…read moregets things done. Best apartment building to live in downtown. I would highly recommend this place!

Ive been living here with my partner for two years and its been so great the apartments are…read morebeautiful and historical . Our leasing agent is very good at communicating with all the tenants and ive felt so safe living here . The maintenance team are wonderful as well! I highly recommend you check out these apartments!

I am not a resident, however I spend a lot of time here My grandson and his parents live here and…read moreI have truly enjoyed meeting all the staff Gotta say that I was super bummed Sarah transferred but really have the best time at the resident event meeting the new property manager The leasing and rest of the office has been so enjoyable When you're a new grandma visiting frequently, I've got to say what an incredible amenity it is to have not only one but six guest suites The pool is amazing and I just really enjoy meeting the residents and especially, their dogs! Everything you need is in walking distance and this location is just one hundred percent!

I've loved my time so far living at Broadmoor!…read more First off, the location is amazing! There is so much going on at Aksarben with all of the recent additions which makes living here fun and convenient. I love that it's a busy enough area but it feels safe. Everyone working here is super responsive and I haven't had any issues so far at all. I love the apartment itself they are clean, look nice, the bedrooms and closets are huge- overall just really nice apartments! I also love all of the amenities. There are two gyms which is super convenient. There are also two pools that are so fun to hangout by on a warm day. The community is friendly and fairly quiet. I've never had noise issues with any neighbors which can't always be said about apartments! Overall, I highly recommend looking into broadmoor if you're looking for a new place to live!

We been here for almost 6 months now and have been so impressed by management. They are very…read more responsible and helpful and prioritize the needs of their tenants. Maintenance is also very quick to respond. The facilities are nice , clean, spacious and such a good value! We love living here and highly recommend it.

My wife and I have lived here for two years and just moved to a larger apartment within the complex…read morebecause we like it so much. The apartments are very nice, the management is great, and the location is top notch.

Great complex to live. My roommate and I moved in last October and lucked out. Management is…read moreextremely helpful and responsive when communicating. Communication regarding pool closure, gym maintenance, etc. is also very timely and transparent. We have always felt safe here and the community is very welcoming. The amenities are amazing as well and are kept very tidy. Parking is free and we have never had an issue finding parking near our door. The apartment rooms are very spacious with good closet space in both the master and guest bedroom. Additionally, very dog friendly complex - they have a dog park and we see furry friends every day :) Highly recommend living here!

By far the best apartment complex I've ever lived in! Maintenance is always quick to respond and…read morethe staff are super nice and helpful! I have always felt safe here and the pool is well kept and never too crowded!

We moved in July 2026 and are very happy here. We've had no trouble with noise. Ants came in once…read moreand maintenance took care of it immediately. Maintenance has been outstanding! Quick, knowledgeable, and friendly. They leave no messes either! The office staff are a pleasure to talk to and very helpful too. We definitely recommend these apartments. Sharon

My husband lived here for two years, and I joined him for the last few months, and we had a great…read moreexperience. I would venture so far to say that this is the best-managed apartment complex in the metro. Here are some positive highlights: - snow removal is VERY prompt. I leave for work at 7:00am, and it was always clear by the time I had to go to work - quick maintenance response time - new, modern amenities - management tries their best to build community (e.g. weekly food trucks) - regular cleaning of common spaces - very friendly staff who learn your name right away The one downfall is the parking situation. If you come home too late, you might be parking faaaar away. However, I would recommend this for anyone looking for an apartment in Elkhorn/West Omaha.

I am giving 2 stars for the apartments themselves, very modern and new but the outside is a lot…read morenicer than the inside. The whole apartment complex is pretty small, with not a ton of parking. They do not have elevators, the staff here are not kind at all and they overcharge for what they offer. The inside of the apartments are pretty dark and have dark features/appliances which doesn't help. The bedrooms are tiny and the only thing large in the apartments are the laundry rooms. They have garages available for rent as well. Overall, overpriced for what they are offering. In a good area though and close to the main freeway.

UPDATE: In response to businesses response. I spoke with one management after moving about the…read morecharges, via email. They essentially just sent me pictures of the blacklight on a couple of spots (as you'll see below). So this is to warn other people of overcharging issues. I was charged a $350 pet fee/deposit and a monthly pet fee if $35 dollars. The $350 dollar non refundable pet "fee" is the same as a pet deposit because it is a 1 time payment for purposes of pet damages which would have paid for the blind that was messed up. If it is for anything else than I would complain that it is unclear that it is not used for the same purposes as a deposit and is a way for the company to charge money for no reason. Literally no reason if it's not for the pet. I lived there from 2020 to the very end of 2022 (over 2 years). The last year and a half they charged me an extra $150 a month just because I didn't extend my lease and became months to month! They also increased my rent twice. My rent went from 1,600 to 2,100 in just two years. Your current leases have nothing to do with my experience. It also has nothing to do with my review because it shows that if your business feels like it they just bring the rent up. If you dispute this point again will add photos of my receipts over time. Your damage pictures are deceiving because it was literally a flashlight/black light being shown in a couple of spots up close and said "cat urine" in the email. Anyone with an oz of sense will realize that black light picks up on many things including FLOOR CLEANING DETERGENT and any other white microscopic substance... like FLOOR CLEANER. There is nothing scientific about black lights. And I cleaned the carpets every month with my own personal steam cleaner and used baking soda on my carpet regularly (a white substance) as a trick I learned while young. Sprinkle it on your carpet and then later vacuum it. Kind of like putting baking soda in the fridge to stop odors before they start. Your company just wanted new carpets and are trying to charge me for it. Also, the company did not offer a move out walk through or offer this "black light" at move in so I could insure any lit up spots were not there before moving in. ORIGINAL POST: This apartment complex seems nice at first but the it is cheaply made. The balcony door does not seal so I was getting expensive $200+ electric bills every months for a 1,100 sq ft apartment (other reviews have the same problem). They have a terrible bug/spider problem on the lake side, which I called them about multiple times but they never really did anything. People leave their dogs poo so it makes it smell really bad on the lake side. They hike up the rent $150 to $200 each year (I was there 3 years) and change you $150 a month if you don't renew your lease and are month to month even though you've already been there for years and not having a lease at that point costs them NOTHING. Because they don't allow smoking on their property, people smoke pot in their apartments and it floors throughout the complex in the vents and makes everything smell horrible when they could just let people dont on their balconies to they wouldn't hide it. When moving out they will make up damage that wasn't really there and have been trying to charge me $1,100 to replace all of their carpet when it didn't not need to be replaced when I moved out. They will also refuse to use your pet deposit for any pet damages, like they're supposed to (since that's what it's for). EDIT: Just in case they comment on the move out fee I'll edit ahead of time. Other reviews on here have had the same EXACT problem with them. So when I moved out l, the carpet was nice and clean. NO pet stains what so ever. There was in spot where I spilled something but it quarter sized spots and could be patched easily, also it was time for the carpet to be replaced just because it was at least 3 years old. Unfortunately, the complex decided to make up a way of claiming the the carpets had pet damage in both rooms to make me replace the carpet by using a black light which will pick up on cleaning detergents (I steam cleaned regularly). So one room my car was never allowed in, and they claimed that the light picked up stuff, the other room had a small patchable area, but it wasn't from a pet and they made up that the whole carpet was ruined. They did NOT allow me to do a walk through with them. Also, they didn't not use my pet deposit toward ANY damages (the blinds my cat did chew on) and want it all to come out of my pocket and used my pet deposit and pet rent to pad their own pockets for no reason whatsoever.