hello my name is Fonda Dixon I was air lifted to facility on April 7th in a very bad car accident…read more I I want to thank KD and JW for making my stay there very comfortable and the KD and JW. My birthday was on 14 April and JW and his staff came into my room singing happy birthday with a very nice cupcake. Those two guys made it very pleasant to be there despite the pain that I was going I just wanted to say thank you KD and JW thank you for all that you did for me.

I would rather be stoned to death Biblical style instead of…read morereceive "care" from this shithole. I waited 3.5 hours for an appointment because the nurse sent me to the wrong location in the hospital. I was also there for a test regarding a VA claim, and they billed me. Not how VA works at all. Even if they fix this, I will never forgive them for the stress they caused. When I raised my concerns about lack of training the operator literally told me "I don't wan't to hear it." I pray no one is doing any practical hours or residency work here, we need fewer hospitals like this one. I would trust a crackhead in Montgomery with my life more than their staff.

I realize that doctors are busy and office staff is overwhelmed. However, there is no room for…read moreerror in the medical field. I have a debilitating autoimmune disease, Dr. Vyas prescribed a highly dangerous drug to treat my illness. The side effects became life threatening for me and when I reached out to him he wouldn't return my phone calls. After numerous attempts I call my insurance carrier to get some assistance, they tried reaching him. They got the same results. Dr. Vyas put me on a drug that demanded his attention yet, he wouldn't respond. I ended up in the ER with symptoms that could have permanently damaged my Pancreas, Kidneys and Gould bladder. The abdominal pain has been seriously unbearable. Doctors take an oath to "Do No Harm" I'm not one of those patients that call everytime I cough. when I called I really needed my doctor. If you have so many patients that you can't return calls within 24 hours; you simply have to many patients. This isn't my definition of a good doctor! Still in severe pain.

Jessica Adair and Holly Cluck are AMAZING providers. The staff and office management? Horrible…read more Don't send a message to them via Baptist Portal because you won't get a response. Don't request your medical records because they will tell you that you have to physically come get them, even if you aren't in AL anymore. This is just the typical Montgomery attitude, so I shouldn't be surprised. If you want better than this, you will need to relocate to a state that knows how the rest of the world operates.

Baptist Neurological Clinic is horrible. Holly Cluck is wonderful, but you can NEVER get ahold of…read moreher because the staff there will NEVER pick up the phone. I have never seen anything like this. Ms. Cluck should go somewhere else that has a staff that does their job. I have been waiting on a perscription for weeks because no one there will do their job. NEVER calls you back after you have left a message because no one will pick the phone up, EVER. Never have I ever seen a clinic operate like this before. I have been in pain for years and trying to get some help, and yet, can't even get aperscription filled because it was coded wrong and still waiting for someone to take care of this. It is insane and they are supposed to be specialist. What a joke.