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    Thomas Rakowski , MD

    5.0 (1 review)

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    Memorial Sloan Kettering Cancer Center Westchester

    Memorial Sloan Kettering Cancer Center Westchester

    3.7(20 reviews)
    18.3 mi

    I am writing to articulate serious concerns regarding the patient experience at MSK, Harrison,…read morespecifically pertaining to my scheduled appointments with my oncologist and subsequent infusion treatments. As a patient requiring frequent visits for blood work, and critical infusions, the efficiency and comfort of these visits are paramount to my ongoing care and well-being. All my experiences have been consistently characterized by excessively prolonged wait times, often extending two hours or more beyond my scheduled appointment times for both my physician and infusion therapy. This creates a deeply challenging and, frankly, disheartening situation, particularly given the already demanding nature of chemo treatments. A significant source of distress is the perception that patient safety and comfort, particularly for those with weakened immune systems like myself, are not being adequately prioritized. Being confined to crowded waiting areas for extended periods not only exacerbates physical fatigue but also presents a heightened risk of infection. The operational practices observed, such as seemingly pervasive overbooking and the resulting congestion in patient waiting rooms, strongly suggest that the current scheduling system is not effectively managing patient flow or capacity. This systemic inefficiency significantly detracts from the quality of care and transforms what should be a supportive and efficient medical environment into a source of considerable stress and anxiety. I am leaving MSK, Harrison and moving to an environment that is not only medically excellent but also compassionate, respectful of patient time, and prioritizes the safety and comfort of all individuals seeking care....unfortunately, this is not the place.

    PROS: This is a very nice specialized hospital. I took my friend here to do a procedure and most…read morepeople here were friendly. The place is clean, looked brand new, and they had state of the art equipment CONS: Some of the nurses are a but snippy and they overbook themselves which causes 30-45 minute delays for everyone OVERALL: Look no further, I believe this is a good hospital to come to if you're looking for cancer treatment. My friend was well taken care of

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    Memorial Sloan Kettering Cancer Center Westchester
    Memorial Sloan Kettering Cancer Center Westchester
    Memorial Sloan Kettering Cancer Center Westchester

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    Memorial Sloan Kettering Cancer Center New York - Private Hospital Room

    Memorial Sloan Kettering Cancer Center New York

    2.7(294 reviews)
    15.2 miUpper East Side

    Delivering the utmost in quality care is what makes Memorial Sloan Kettering the stellar medical…read morehospital and cancer research center in the world. Besides my superb top quality medical team of Surgeons and Oncologists, I found the Nurses go above and beyond in their work, providing genuine care with such grace and pure empathy, often tending to patients as if family. Let's take a moment to praise the nurses. This year, 2025 I am a twenty years cancer survivor and visit MSKCC annually for my check up. It's key to stay informed and hopefully catch symptoms as early as possible. Sending prayers for healing and blessings to those who are going through the journey of one of the most difficult of diagnoses. Let us hope and pray they find a cure someday soon. Wishing you and yours a blessed healthy happy Thanksgiving. Thank you

    ORIGIN: Memorial Sloan Kettering Cancer Center (MSKCC) was…read moreformed in 1980 when the first U.S. hospital dedicated to cancer treatment -- New York Cancer Hospital (1884), later renamed Memorial Hospital for the Treatment of Cancer (1899) -- merged with the Sloan Kettering Institute, a research institution founded in 1945 by philanthropists Alfred Sloan and Charles Kettering. CONCEPT: The hospital is dedicated to research and procedures (both inpatient and outpatient) associated with cancer treatment. LOCATION: This location represents the first and oldest site associated with MSKCC. It was constructed in the 1930s as part of what later became known as the Sloan Kettering Institute. SURGERY EXPERIENCE: This site (circa 1939) is not intuitive to navigate, the product of limited available space and development of new cancer treatments and associated technologies. Nonetheless receptionists on the ground floor provide the necessary guidance to get to your designated location (including specific elevators). Unlike the new MSKCC sites that are scattered across the city and surrounding suburbs, there appears to be little effort in making the main location peaceful or attractive. However it's important to keep in mind that MSKCC is highly regarded for cancer treatment, ranking second in the nation in U.S. News and World Report (2025) and first in oncology in Newsweek (2026). Hospital staff are professional, patient, and friendly making the experience less stressful. The staff appear to share a stance of not overwhelming patients with information, but are immediately able to answer questions and concerns as they are presented. That said, it's best to be familiar with the current and anticipated next step in care in order to make sure it is enacted as expected. Twice during the three day hospital stay there was need to point out an error in post-surgery protocol, and both were acknowledged and corrected (necessity of limited diet (liquid) and application of intermittent pneumatic compression sleeves to reduce likelihood of blood clots). Hospital meals can become the highlight of a patient's day. There are many options, including some offerings apparently inspired by menus at fine restaurants. Meat and fish dishes arrive well-done, perhaps due to being warmed under dome for long period between preparation and transport to room or prioritization of food safety. If the meals are not tolerable, alternatives in the neighborhood are abundant (e.g. NAYA, Chopt) as long as a way to get take out delivered to the hospital room (such as through a visitor) is navigated. Despite being located without a designated car drop off/pick up area along York Avenue, car pick up after patient discharge was well-orchestrated, and thus not as inconvenient nor difficult as we had anticipated.

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    Memorial Sloan Kettering Cancer Center New York - Dermatology room

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    HOPE Hematology Oncology Physicans Of Englewood

    HOPE Hematology Oncology Physicans Of Englewood

    4.3(3 reviews)
    6.9 mi

    I am a patient here and the staff goes above and beyond to help their patients. Prior to becoming…read morea patient, my mother was also a patient. I've been deal with this center since 2018. The appointments are well organized, and my doctor or nurse practitioner always gets back to me promptly when I leave a message. There are several different doctors that work out of this office, but my oncologist is wonderful. I highly recommend this office. At times the wait can be long, but that is because they are dealing with other patients that may have a serious issue at the immediate moment. Both my mother and I have had success with the treatments prescribed by this office.

    I want you to know that HOPE is beyond amazing! When I was going through treatment, I met MICHELLE…read moreLAMBERT, and she was always so caring and compassionate with me. Always greeted me with a smile and a hug, no matter what she was working on, she always came out to see me. When I was finally cancer free, she hugged me, and we teared up together. I am a volunteer at EH and we make it our priority to see one another daily. . She and everyone at HOPE are amazing. I want to say that HOPE and all the staff has led me to being cancer free, NICOLE FERNANDEZ has taken care of me at my WORST, she was there for me while I was going through treatment. Always was caring and stayed with me until the Dr. came in and supported me. When I was finally Cancer free, we hugged and cried together. And as a volunteer we are still in contact daily. I LOVE everyone at HOPE. I have been going to HOPE for over 2 years. I met DR. KAUMAYA at my lowest point when I was diagnosed with Cancer, she was so caring, kind and compassionate, SHE thoroughly explained everything to me and the treatment I would be going through. SHE continued to treat me with love and care through my whole journey. ALWAYS smiling and put my mind at ease. After surgery, the BEST WORDS I HEARD FROM HER ARE YOU ARE CANCER FREE, we hugged, and it was a special moment. I am a volunteer and when she is not busy, I stop to see her, and I am always greeted with a smile. HOPE at Englewood Health is THE BEST ever!!!!

    Thomas Rakowski , MD - oncologist - Updated May 2026

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