I have been with Dr. Mattimore for 7 years and I must wholeheartedly agree with the lady who also have the doctor's office a very poor review. I never write reviews and din't want to have to write this one, but I am on the verge of complete frustration and desperation with my appointments. . I have, like the previous patient, reached the limit of my tolerance for the irresponsible and inconsiderate manner in which his office staff treat patients -- and Dr. Mattimore is directly responsible for his own staff, as any doctor or professional is. While indeed, Dr. Mattimore is delightful to be with and a caring doctor, it makes little if any difference if you cannot see him. My last experience was the proverbial straw that broke the camel's back. I had been emailed and phoned about my upcoming appointment. Then, when I arrived, they said the male staffer said he was not even there today! He was at the Westwood office -- and this after I had taken time off of work and come to the office because I had been emailed to be on time. I told the office that if the doctor was not there I would like to at least get my shot, and if a nurse could do it, that would be fine. I was told this could be done but that the doctor would have to be paged to approve it. So they paged Mattimore. I waited. And waited. AND WAITED -- for over an hour. Still no call from the doctor after he had been paged by his own staff. This is itself is unacceptable, but what ias truly frustrating is that the office did not even both coordinating the doctor's work schedule in Westwood with his appointment schedule.
I have a job that is very demanding, as Mattimore's is, and I had to take vacation time to go to this appointment and wait ....and wait.,.. This is not the first time this has happened. IT HAS BECOME ROUTINE. And no matter how wonderful the doctor's review are, when you can't see him and scarified you life and schedule and get no respect or concern from the office, then it's time to abandon the doctor.
This is an ethical matter, not just a medical one. The office should be shamed of the treatment they give their patients.
Sadly, I will never recommend this doctor of his office to ANYONE. read more