Brandon seemed like a very nice guy, so we hired him to build a patio. A few things seemed off at first, such as a quote that wasn't itemized & no measurements. We still moved forward with him believing he would do good work. His quote was far above comparable services, but again, we liked him & decided to move forward. This was a mistake.
He didn't start on the day he originally claimed, only showed up to take the deposit (50% of the total price)
Communicating with him was a nightmare. I was not able to be at the job site, so I asked for periodic photos to see the progress. I received 1. Turns out, the photos I showed & sent him before I signed the contract were just a suggestion in his mind. After asking for a couple of days, I received an image of what he said the project would look like. It was nothing remotely close to the images I showed him. When I brought this up to him, in an extremely kind way, he responded well & said they could do it. Fast forward 2 days, he claims doing it to the specifications of the original photo would more than DOUBLE the total cost. He then said he would refund in full if I did not want to proceed. I said yes, a refund would be great. He was professional & kind in his communication to this point. It was after a week of receiving no refund, or payments at all, that it started to get ugly. He blocked me on facebook (so I couldn't leave a review), & kept promising "tomorrow" that I would get the money. As you would figure, tomorrow came & left each time with no money. It was at this point that things escalated. He refunded a portion of the money & blocked my phone number.
The only work done was putting 3 damaged wooden poles into the ground. I was left with no materials. He did not measure the job before quoting.
I would be extremely weary to give him any money before he finishes a job. Would not recommend! read more