i have been working with dr. whitenack for over 7 years. i'm in my 60's, married 40+ years, raised…read more2 children and have an mba with a 4.0 gpa. i've worked in finance my entire career and been around the block a few times in my life. i find dr. caleb whitenack the best psychiatrist i have ever worked with. my son began seeing a psychiatrist in 2nd grade, diagnosed with ocd that was a huge alteration to daily life, even challenging today in his 30s. the physician was very good with degrees from duke and yale. this was my first time working with a psychiatric. since this time, i have worked with numerous psychiatrists for my son, my daughter with add and my own personal challenges. what i find outstanding of dr. whitenack, in addition to his clear expertise in the field, is his ability to actively listen, clearly connect with his patients, articulate clearly, be professional and is blessed with great intuitiion. this by itself makes an amazing psychiatrist. although, he additionally goes out of his way to seek and quickly provide the most cost effective ways for patients to acquire and afford their medications. even knowing local discounts for specific meds and rx cards that work best. this is critical to many patients. i personally know individuals who have stopped taking medications because of cost, which has been detrimental to their health. in summary, he is an expert, has the full package of personal skills to successfully connect with his patients and be knowledge of medication avenues for patients to successfully acquire them. everything that gives his patients every possible opportunity for success. amazing caring expert!! cynthia w.

Seeing Dr Whitenack has been life-changing for me. He is an excellent listener, thorough and…read moreknowledgeable. In a few visits we had a plan that is working so well, I fell like I am living my life again. The office is friendly and comfortable, and he is so kind and easy-going, the whole experience is a positive one. Dr Whitenack is a great asset to our community!

I forgot to mention that even from the initial contact that I had with DeMarcus for scheduling, I…read morefelt completely welcomed. He is extremely compassionate and made the booking process very seamless for me. I was in dire need at the time, and he saw to it that I was seen as fast as possible, keeping my availability as well as theirs in mind. Interacting with the team at IMC NC has been nothing short of comforting and miraculous!

I very strongly do NOT recommend Karen Saylor NP. I feel I received near malpractice level care…read morefrom her. Her lack of attention to details of my health issues and concerns as she treated me over the past year was appalling. She put me on an extremely high toxic dose of T3 thyroid medicine that has made me extremely ill. I was never informed of what to watch for in the way of reactions (to this med or any of the many supplements she had me take). There is another Yelp review where the same thing was done to another patient. I also received almost no guidance or support in the process of tapering off the meds. I had to pay $25 to ask medical questions. Her answers were always to suggest something I was already taking or something I had already told her I couldn't take as if my chart wasn't even checked. I did not find her care 'integrative'. There was no talk of mind, spirit, or nervous system regulation. No checking with symptoms. Everything was based on $$$$ in labs which were treated with $$$$ in supplements. Her focus was pushing energy when what my system needed was gentle support and nurture.

Was a little uncertain about the facility given other reviews, but found it to be a great place…read morewith very competent, friendly, and caring staff. Staff work well together, the place is very clean, and the food is great. PT/OT staff are the best--workouts are fun and productive! Management staff are very helpful and clearly operate on the philosophy that the patient comes first! This place is better than some of the 5 star facilities in Durham. Give them a try! You won't be disappointed!

First of all there are some really nice people at this facility, secondly my husband said that the…read moreway the nurse, etc. treated him in front of me when I came to get him out of this place and when I was present was different than her treatment of him when I was NOT present. If there as any way I could give a minus grade I would. Residents are treated like cash cows and Signature is an prime example of how healthcare for disabled and elders are treated by the private sector. I was never so happy as to return to the VA hospital where my husband has been treated for years. My husband is a Marine veteran and as a result of service related toxic exposures his condition is terminal. 1) My husband lost weight during his stay because the food is awful. I have seen food presented to patients that the racoons and possum in the back yard wouldn't touch. He had no weight to lose before he was transferred from Duke. His chart noted that he weighed 137 which is INCORRECT, he hasn't weighed 137 since 2024 when he was first diagnosed with throat cancer. 2) When my husband arrived and we had the first "care team" meeting we told EVERYONE that his stay for for 20 days, Medicaid was NOT an option and that we did not have the financial ability do pay $214 copays per day (WHO DOES) and that they had to have a plan in place prior to the end of the 20 day time period. They had PLENTY of time to get him into a VA approved facility for hospice. 3) His 20 day time period ended on Monday, August 31. I started on August 21st prodding them to action. NOTHING WAS done until Friday, August 28 late in the day. It was the VA social worked in oncology/radiation who provided all of the VA approved facilities for transfer, and it was the VA social worker who was able to locate a bed for him, NOT the social work department at Signature. Yes, social work at Signature emailed and faxed information to the facilities that the VA provided. When I asked WHERE the facilities were located they didn't even go so far as to say how close they were to our home. Because I am not familiar with NC, because I am not from NC, I have not idea where the counties, towns were in relation to our home without doing the research myself. It's not up to the patient's family to do this work, the social workers at the facilities have the responsibility to the caregivers and patients' families. Again, Signature is a BUSINESS and not in the business of going the extra mile. 4) On the first day of his stay, the social worker came into the room and took history. Not ONCE did she look up from her laptop, NOT ONCE did she make eye contact with my husband ir with me, NOT ONCE did she even acknowledge his service as a Marine. In fact, when he said he was a Marine, she looked up with a BLANK STARE. I don't know how she was hired or what credentials she had other than a simple BA in social work which she is quick to put on her business card, but she needs to bone up on her people skills which are non existent or find another line of work more in keeping with her flat personality. 5) Approaching the end of his stay, I went into the facility, talked to social work, the director, the business manager about my husband leaving on the 20th day to avoid further charges. I was assured that "Signature is a BUSINESS". The business office manager never once offered a payment plan for the charges and again pointed out that : "We are a business". Yes, Signature is a business, and obviously the residents come second while Signature drinks at the public trough of Medicare and Medicaid. They are passive aggressive in their approach while being quick to say "we are praying for you". I would like to see the breakdown of costs, the pay levels of the executive officers, directors, the amount of money Signature bills to Medicare and Medicaid and how everything is broken down. I wouldn't be surprised that the executives are getting triple digit salaries while many are barely paid a living wage. After all, Signature is a business and into the profit. 6) I am not a Christian, I am not an atheist, but I find the Christian references throughout this facility to be off-putting. Although Signature says their direction is spiritual, all of the references are Christian in nature. Since it's a private facility, they can apparently present whatever they like in their offices and common areas. The director's office is filled with Christian material, a huge bible on the desk, etc. Religion is a very personal and private matter, I don't want it shoved at me on every wall, desk, etc. when I am in a public place. I want to see beautiful landscape photos on the walls as you see at the VA hospital. Not everyone who comes through the doors of Signature is a Christian. Staff members assured me that they would "pray for me", I know they think that their intentions are good. That being said this can be viewed as a degrading and morally superior attitude. 7) My husband went d

I have been a patient of Dr. Joe Minchew's for many years. The staff is always kind and helpful,…read moreDr. Minchew is an excellent physician and manages my back problems as conservatively as possible and has never pushed me to have surgery. Susan is wonderful. I have no reservations in referring friends and family to NCOC. Ed P.

This review is only for the appointment coordinator that answers the phone. My mother is a new…read morepatient today to this clinic and is coming from a nursing home. I have worked in healthcare for over 30 years and I could not believe the lack of professionalism and complete hostility of the person that answers the phone at this clinic. I was calling to confirm my mother's appointment today and the lady that answered when you hit option 1 downright sounded angry off the jump. She didn't say who she was when she answered and I was confused, so I asked "is this scheduling?" And she said "what do you want ma'am!?". I then asked what her name was and she hung up on me. Literally that was it. I feel bad for the elderly patients that call in hoping to speak to someone with medical compassion. Hopefully the rest of my mother's visit will go well today and if it does, I will be updating my review..

Dr. Yang is an amazing doctor. I've been going to her for almost ten years. She really cares about…read moreher patients and wants to see them get well. She does her job with integrity. If honesty is not your policy, this is not the doctor for you.

Dr. Yang is attentive and listens to your concerns before making a medical judgment. We drive…read morealmost an hour and a half to see her and we've never felt like we were rushed out the door for a 15 minute appointment which is pretty typical in doctor's offices these days. In fact, it's really back to the old school way of family medicine. Where she listens to what sort of problems you may be having and then treats you with your comments in mind. That's what medicine is about. Reminds me of a line in the hippocratic oath: "...I will remember that I do not treat a fever chart, a cancerous growth, but a sick human being, whose illness may affect the person's family and economic stability. My responsibility includes these related problems, if I am to care adequately for the sick." This practice does treat you like a sick human being. And you just can't go wrong with that these days when other institutions treat you like a cog in a manufacturing factory.

I was running a high fever for three days & wasn't improving. I booked an appointment in Duke My…read moreChart for Saturday morning at 11:20. I got there 15 minutes early as requested. I did not even have time to sit down. I was called just as I completed checking in. After vitals, I was taken to an exam room. My COVID test was a 15 minute wait for results. Before the 15 minutes were up, a really nice physician came to examine me. She was professional & friendly. When she learned they had already tested me for COVID, she went to check on the results. For the first time, I was diagnosed with COVID. I had dodged it for over 5 years. She gave me a typed out prescription as some pharmacy computer systems were down at that time. She explained how to take the medication. I was back in my car in close to 3O minutes after I arrived. Things I Appreciated: Making an appointment online Very short wait to be seen Seen by a physician Quick & accurate diagnosis Open on a Saturday/holiday weekend. I would definitely go there again when my primary care office is closed. I went there a few years ago & had a very positive experience then too.

Generally speaking, this doctor's office is good. It's clean, in a nice location, and has all the…read morebasics. I read some of the reviews about wait times, but I can't remember ever waiting for more than 10 minutes in the waiting room. And I usually spend less time waiting in the exam room (on occasion my doctor is ~15 minutes behind schedule). I do try to get early morning appointments for these reasons. I appreciate the phlebotomists when I get blood work done-- they are always friendly and quick, and I get my results back within a couple of days. Like most doctor's offices, the doctors themselves know a wide range of things, but in my opinion they are more incentivized to prevent a lawsuit than to actually solve your issues. On multiple occasions I was suggested a short-term fix for my issues (like medications that didn't really solve my issue) rather than a more holistic or well-thought-out approach. That's why I use this office mostly for yearly physicals/bloodwork and referrals, instead of comprehensive preventative care. But I can't blame Duke Health for this, it's more of an institutional problem in the US.