ABSOLUTELY BEST EXPERIENCE IN A MECHANIC SHOP IN VEGAS!! I will forever bring my car here, the people here are phenomenal, helpful & not judging. (I had a dirty car) Stacy was super nice at the front desk, professional & funny! Walter was the most honest mechanic I've ever met. Real straight shooter which is so hard to find. I will always recommend this shop!!! read more

The quality and expertise is extreme! Allow them to create the proper repair for your vehicle! Years of experience allowed them to perfect my Rolls-Royce plug wires! Thank you so much! I am impressed! read more

Thomas Automotive - Silver cloud - Auto Repair Near Me - Las Vegas, Nevada

Great neighbor little car repair shop I have been going there for over 20years they have always been up front and honest great people to work with Preston will take care of you a family business read more

I notice there aren't any recent posts for this business which is a little strange, but it's probably time for one. I love to support local family owned businesses here in Las Vegas. I came to Thomas about 10 years ago and had a great experience and was very satisfied with the work. I've read previous reviews and understand Walter unfortunately passed away some time ago and with him, a wealth of automotive knowledge and experience. I am a capable mechanic myself and usually do my own repairs but sometimes I just don't have the time and need a shop. My most recent visit was regarding my 4x4 not switching into 4wd low. I had already replaced a component so was familiar with the condition of other components such as the wiring harness for the encoder motor. My vehicle would go into and out of four high without problems, just not four low. No codes were thrown, no messages on my dash. I suspected the transfer case was the issue but wanted a professional opinion. I went to Thomas to have the issue diagnosed and was informed all clues were pointing to the speed sensors. I approved the work. These parts can be found for $30 each online and take about 25 minutes to replace. They charged me over $400 and the problem wasn't resolved. I didn't complain but felt it was an exorbitant amount for this job. Preston(?) told me it was probably the transfer case. I had to leave town for a couple weeks so just decided to order the part and do it myself when I got back. When I prepared to start I noticed the Check 4WD warning was on. Then I tried to shift into 4WD high and it wouldn't shift. These were not issues I had prior to their work. Then I went to start disconnecting the electrical from the transfer case and noticed one of the harness plugs was ruined. Broken wires and it wasn't attached to the mount on top of the unit where it should've been. From what I could gather, the wire harness was left hanging and got beat up by the drive shaft, causing me a nice new problem. I took my vehicle back and explained what I had found and what I suspected happened. I also pointed out that I had worked on this prior to them and that there was nothing wrong with the harness when I brought it to their shop, there were no issues with shifting into 4WD high, and no codes or warnings. He said he would talk to the mechanic who worked on it and get back to me. He called to tell me that the mechanic said everything was working as it was when dropped off. I argued it was not and in short, am now on the hook for repairing the damage they caused. It would have been nice if they had recognized the likelihood that this was due to their error in not reattaching the harness properly instead of just dismissing the obvious probability. Having personally worked on the vehicle and knowing full well the harness was in its proper place and un-damaged when it was dropped off leaves me frustrated to say the least. Due to their refusal to acknowledge their culpability I cannot recommend their services to anyone and highly recommend seeking other shops for your needs. By the way, they could've offered to fix the issue and split the cost with me but apparently that little bit of courtesy never crossed their minds. Not sure I would have taken them up on that offer but it would have been the better option rather than denying any fault. Save your money, save the stress, and save your vehicle from additional problems by going somewhere else. They're not what they used to be. read more

Thomas Automotive - Wires ripped out of connection. - Auto Repair Near Me - Las Vegas, Nevada

We'll see if this review doesn't get deleted... $166 for a synthetic oil change on a 3 series bmw? I doubt the dealership would charge me that much. Charging customers $11 per quart? Anyone can get it retail for $6! And they most likely get it by the barrel! I went in for some electric warning lights that come on since changing the battery. Computer reset? On the phone they said "no problem, we can do that" so I added in the earlier-than-needed oil change since I'd be there anyways and this place is supposed to be good so I gave them a little more work. Picked up the car... $166 oil change and "we couldn't reset the computer... We need more time if u want to leave the car" Went in with high hopes... They were dashed. Sad read more

Got me right in for an oil change. Didn't try to tell me a million things were wrong with my car just changed my oil. For that reason alone i will continue to go here for oil changes and whatever else i need done. Seemed real honest and friendly. Jessica read more

Try this place for the first time. My trailer was due for bearings repacked fresh grease. They made an inspection determine everything was fine, Including brakes. He also informed me about parts on my trailer and how I could do work myself. honest and trustworthy mechanic I will be back. read more

Been coming here for over 10 years. Walter has taken amazing care of my Toyota and hyundai. He is an amazing HONEST mechanic. He never tries to sell you what you dont need and he stands behind his work. You need your car repaired YOU MUST bring it here, you will be in great hands. read more

Two other mechanics told me my power steering pump need replacement. Walter looked at it and said it didn't. Fluid leak was residue. Will return for future repairs for now on. read more

In a town as transient and full of scammers as Vegas is, it is comforting to have a "family mechanic" that one can trust. Walter takes time to explain issues with my truck, his staff is personable, and I have confidence in his skills. The Thomas Automotive Family are the kind of people you wish you had for neighbors! read more

I don't know anything about cars, so probably the most important thing about auto repair places is that I can trust them. I ask a lot of extra questions because I don't want to spend money I don't need to. These guys are really straight forward, honest, and helpful, and I appreciate that. read more

I have been putting this review off for some time but it needs to be done before my next visit. I was having a hard time getting another shop to diagnose my emissions problems (loose fuel cap, and evap system) but I managed to get the car smoged; $1500 dollars later and the symptoms showed up again shortly after. I wanted to go to another shop but which one? $1500 is not chump change for a smog especially when the check engine light lights up shortly after you get the car smoged. I found Thomas Automotive and had them "smoke test" my evap system and they found a leaking canister valve (that was replaced by the previous shop). I got that fixed by Thomas Automotive and went back to the other shop to raise cane: but they were bought out my Mineki. I got the car smoged at Thomas but the check light came on shortly after. Walter at Thomas Automotive seems like a nice guy and I believe he gave me his best, good faith effort and service which is why I am going back to his shop with this emission issue for my smog. I did some research and found what I believe is the issue: I will have to see if Walter is able to diagnose this issue and fix it permanently. Because this issue was not resolved Thomas Automotive gets a 4 star rating till we fix it for good. Why would I give a shop 4 stars when they did not fix the issue? BECAUSE I feel Walter is acting in good faith and is trying to save me money. Stay tuned for a follow up: things can go up or down a star. Update: 4-2016: another successful smog season for Walter at Thomas! read more

Love them, they figured out what Honda and two other places couldn't figure out in years. Took them an hour to figure out the problem and it was such a good price:) Seriously glad I found this place. read more

I began having intermittent starting issues with my old car and ended up being stranded requiring a tow to a shop. I went straight to Yelp to find a good shop nearby and found Thomas Automotive. I called ahead and was given a warm welcome to bring the car there. Within just a few short hours on the same day, they had called me to tell me the car was ready. Much to my surprise! The only bummer is that an ill-fitting simple fuse ended up costing me a tow and just under a hundred dollars in labor. But they found the solution to the problem, tested the rest of the starting system and were honest with me. Plus they have a super cute Rottie​ as their shop mascot. Therefore, I give 5 stars. Thanks for taking good care of my car and getting me back on the road! read more

Thomas was so nice! He checked our breaks and gave us his honest opinion. It's nice to have new place to go with a trustworthy mechanic! Looking forward to using this place for a long time! read more

I have been using THOMAS Automotive now for a few years. My car has never run better, they are honest and well priced. If you need a auto mechanic for minor to major jobs, this is the place. read more

Booked a Penske truck and trailer for my move to Texas, called and pushed the date back a couple of days. Moving is stressful and hard work, and I'm an old guy. :-) Showed up at noon to pick up the truck/trailer unit. They had already closed for lunch, but opened for me, got all the details taken care of, and despite my bank not helping, were extremely courteous and helpful. I'd use them again in a minute if I was not relocating. Great service and nice folks. read more

I am so happy I discovered Thomas Automotive. They are honest, fair and friendly. All work I have needed was done quickly and perfectly. I personally love doing business with a true family owned shop and recommend them to all of my friends. read more

Thomas Automotive is the only place I will take my cars. Not only did they help me find an honest tow company to bring my Jeep, but they repaired the problem quickly and without giving me the run around about what was wrong. I've had them perform routine maintenance and bigger repairs, and each time I was treated with courtesy and given a fair price for great work. My father even brought his Mercedes in for work and they did a great job with his baby. I would recommend Thomas Automotive to anyone who needs work done on their vehicles! read more

I drove up to see my folks from So. California and needed to get my brakes looked at. I searched Yelp for a reputable place close to my parents house. I called, went in for a quote and they did a fabulous job AND was even a little less than quoted. And of course, I was dog tested by their pooch and approved. I will definitely be back. read more

Fixed my problem at a fair price and super timely manner. These folks are great!

Thomas was so helpful and professional. Everything went smoothly at Thomas Automotive. Highly recommend.

Thomas Automotive really helped us out. We are moving and needed to attach a trailer to our car. We went to the U Haul but we had an old piece in the hitch and didn't have the key to remove it. After U Haul refused to remove it for us, we headed over to Thomas Automotive and they fixed it for us in 10 mins. They were extremely nice and provided excellent customer service. read more

I have known and used Thomas auto for 4 decades .. They are the best and also trust worthy . You can relax.

We had a great experience with Thomas Automotive/Penske earlier this month for an out of state move. Preston helped us with our moving truck, and was especially courteous in securing the car trailer to the back of the truck and making sure we had all the info we needed to ensure a safe trip. Another moving company we utilized before would not even help us secure the trailer--we thought it was a liability thing--so we were very pleasantly surprised. We would definitely recommend Thomas Automotive/Penske to anyone for a positive experience. read more

I have used Thomas Automotive for many years. They have kept my 2002 Buick in good repair. They always explain what repairs are needed and what I can expect to encounter in the future. I have referred many friends to them because I know I can rely on them to be honest and give great service. One of my friends, Betty, said she was taking her car back to the dealership to have the same thing repaired. She took her car to Thomas Automotive and it was fixed correctly the first time. This is why I like using them and always refer my friends to them as well. Thanks guys for such a great job! read more

Our family has been using Thomas Automotive for service and repair for more then 10 years. We were transferred out of the area, but 3yrs later brought our Honda in and it was as if we'd never been gone. They do excellent work at a fair price, and will tell you exactly what is wrong and if the car is worth the repairs needed. Very trustworthy and our family highly recommends this business. read more

Another great experience with the Thomas Auto needed front struts had an 8am appt in by 8 out by 10 very good price and service as always very good would recommend Thomas to any one wanting good honest work on there car. read more

Thomas Automotive is a Superior Automotive repair company. I have been using Thomas Automotive for the last 15 years and they are seriously excellent. Their prices are fair and economical. They are incredibly efficient and highly skilled. I recommend everyone looking for automotive repairs to go straight to Thomas Automotive. You will receive a genuine kind greeting and will get a straight answer to any question you may have. Three words to describe Thomas Automotive: Truthful, trustworthy and Transparent to the max! I just want to take a moment to thank Thomas Automotive for all the fabulous services we have receive from your crew! You all are an absolute blessing to us! read more

Great place! I've used Thomas Automotive for years and they have always been up front and honest. I highly recommend them for any auto repair. read more

This was our first time using Thomas Automotive, and it definitely won't be our last! We were so happy with their service! They are fast, courteous, fair, honest and knowledgeable. Thank you so very much! It feels so good to take your car to a shop and not have to worry about getting ripped off or the mechanics not knowing what they're doing! Thanks again! read more

Always good service from Preston at Thomas Automotive, will return everytime I need a truck rental!

Another great job by Thomas Automotive. Quick and efficient Services. Good people. They do their service at a fair price and are very honest. Use them read more

Aftter having the wool pulled over my eyes one too many times by "chains", I will only take my cars to Thomas Automotive for honest, accurate and thorough car repair. Just about anyone can do an oil change or tire rotation, but for actual car repair, think Thomas. These guys (and gal) are knowledgable, trustworthy, and reliable. Plus, it's great to see a nice family run business in chaotic Las Vegas. I recommend Thomas Automotive for all car repair. read more

they were recommended by two different people, who did not know each other, and I have been with them ever since. honest, reliable and very friendly. i don't have to shop anywhere else for excellent service i can trust specially a new driver, driving an old jeep, like i am, who has no clue at all what makes a car run. would recommend them to anyone who asks me where they can find a very good mechanic. read more