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    Thirteen Circles

    5.0 (2 reviews)
    Closed 11:00 am - 6:00 pm
    Updated 1 month ago

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    2 years ago

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    2 years ago

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    Diamond House Jewelry

    Diamond House Jewelry

    4.6(22 reviews)
    0.4 mi

    Absolutely pathetic. Brought over some jewelry to test the waters on their integrity. I knew what I…read morehad. Wanted to find a trustworthy jeweler in the area. All of my jewelry is authentic and stones ALL genuine. ANDY I'm assuming instantly said the jewelry I had him take a look at was synthetic. I made a comment about the stone being spinel & his wife looked surprised. He still offered to buy it. But I just lost all trust and took my things and left. Maybe he was taking advantage of me as a young minority. OR maybe he needs some more education in gemstones working at a custom jewelry shop. SMH. Save your time and sell elsewhere & GET YOUR STONES RETESTED!!! Make sure you are buying AUTHENTIC & GENUINE STONES!!!

    Some of the best customer service I have ever experienced and just in the realm of jewelry. The…read moreabsolute best buying experience I have ever had the pleasure of being a part of. The quality of work and options are amazing as well but these are only a few reasons as to why they have customers fly in from California and Florida. If I ever move away from PA I will be one of the customers that will travel in to do business with these amazing people. If you ever go anywhere else you are making a mistake. No one will treat you with as much honesty, respect, and high level of customer service as these two fine people will! I felt like I spent 20K+ the way I was treated.

    Photos
    Diamond House Jewelry - Diamond Studs

    Diamond Studs

    Diamond House Jewelry
    Diamond House Jewelry - Oval solitaire diamond on tapered yellow gold ring with accent diamonds.

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    Oval solitaire diamond on tapered yellow gold ring with accent diamonds.

    Tiffany & Company - Necklace detail

    Tiffany & Company

    2.5(46 reviews)
    4.6 mi
    $$$$

    They must be mad in here, stopped in to get my jewelry cleaned, it was once a service they…read moreprovided. Only thing they giving you free is a bottle of water. Now they charge $25 per item. Heck no! I might as well buy ultra sonic machine myself and do all my jewelry. This is terrible.. do better, I got my own water!

    This was my first visit to the store since it moved from its previous space on the corner where it…read morewas near the now shuttered Lord & Taylor (which will become some sort of Netflix establishment). Of all the stores to have the velvet rope outside, I'm not surprised this was one of them. What I did find frustrating is that I actually had an appointment (for cleaning) and the door guy with a blank expression said I still had to wait. After a few minutes, we were let in and I was led towards the back of the store where customer service was located. Instead of a window that they used to have, now it's a desk. I did have to wait a while for this as well; as I saw a couple at another desk getting some rings resized, but finally I had a different woman come out who seemed very nice. I had to chuckle because as I browsed, not a single associate acknowledged me, however I do believe this *might* be due to the line system outside, and they were (to be fair) waiting on customers accordingly. However, some of the employees were talking amongst themselves, or ducking behind the counters adjusting displays. I wandered around for a good 5 minutes or so before my jewelry was brought back out. After receiving my items, I spoke to the woman briefly and surprisingly, there was one associate who was familiar (they were in the back the whole time) and had just walked onto the floor. This was a pleasant conversation with someone I haven't seen in years, a positive piece of the past. This was the highlight of my visit here at the 'new' Tiffany thanks to Carre.

    Photos
    Tiffany & Company - Necklace in box

    Necklace in box

    Tiffany & Company
    Tiffany & Company - Top notch service

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    Top notch service

    Thirteen Circles - gemstonesandminerals - Updated May 2026

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