I have always been impressed with the Tappers store at Somerset mall. The store is so shiny and…read morebright and the staff is very welcoming. My husband and I are in our mid 80's and we walk the mall every day and stop to chat with the staff. There is one Security Person (Mark) I don't know his last name, but he went way above and beyond his official capacity. I had fallen a week ago and was walking on a cane. He saw me sitting on the bench waiting for my husband to get the car and pick me up. He took a minute from his job to help me to the car and be sure I was buckled in. We were parked right outside the center court entrance. That act of kindness meant so much to me and I will never to be able to thank him enough. Tappers is extremely fortunate to have security personnel like Mark.

Great selection of Swiss watch brands including Cartier, IWC , JLC and more. I have purchased…read moreseveral watches and gifts from Tapper's and have always had a great experience.

The jewrely I needed fixed took an extensive amount of time. However after I received the…read morerepaired expensive jewrely back. It was in prestine condition.

Paul Haig is a very nice, informative, and interesting guy. His passion for what he does is fun to…read morebe around, but his personal attention and the time he took to accomodate my needs and answer any questions went a long way.

I've been a fan of their website for years and I'm happy I finally got to visit a store…read more Lovely selection and quality. Just as beautiful as online. Friendly service. From what I gathered, it seems like an appointment would be helpful and they would bring in more things to show you. Lovely space! Bright and airy feeling. Pristine. Modern decor and comfortable seating options.

Happy to see there is a brick and mortar in BHam. Saw an ad for this place on YT recently and…read morechecked out their products online. It's a small showroom. A few displays. Charisma is waiting on me. Small show room. Rings are made to order, all displays are CZ. They have lab grown and genuine diamond and gems. Guard backs with squeeze backs for their 1 carat and above post diamond earrings. Give it a squeeze to secure them on your ears. I like the concept. They had this really pretty three emerald cut diamond ring and that would be just under $9000 with Lab grown. It would probably be two or three times more with genuine diamonds. The center cut emerald was 2 1/2 carats. Diamonds are nice to look at for sure. Never met a diamond I didn't like. Never heard from the associate about the earrings I had asked for pricing on as a follow-up, it's been over a week. Guess no further info then. :/

Handled my watch with care. I it did not work. They checked it. All it needed was a new battery,…read morewhich they installed. Very polite respectful of me and my watch. Highly recommend.

The staff is ill-informed. I called to see if I could get a…read morediscount on a specific discontinued Rolex certified preowned watch I saw online. The staff notified me that they wouldn't be able to give a discount which is totally fine; the watch is in high demand. However, they also said they never discount certified preowned because it's price protected by Rolex. This is a blatant lie. Pricing of certified preowned Rolex is dictated by the dealer, not by Rolex. Certified Dealers can give discounts if they so choose. This is why certified preowned prices vary by dealer (bucherer, 1916 company.) This is public information, and also coming from someone who practices law and may or may not have a relationship with the crown

the service at Jared was amazing! My finance recently proposed to me and said that the staff were…read moreall super helpful and friendly. they had quoted him a week for the ring and they got it back to him in three days time which is insane! my ring is gorgeous and would definitely go back if I wanted any other jewelry pieces.

I went my daughter who wAs buying a $60,000 Diamond with setting. She wanted YELLO HOLD setting,…read morethe seasoned sales woman told her we will order this setting in Yellow Gold snd in the meantime you can use and wear the whit gild setting with your diamond. NOT THAT EASY! They never ordered it and when my daughter calked Jarred Headquarters they told her she could not have the same setting in yellow gold.. Be careful, they will promise anything to "To get the Deal"

I have bought a few things from them. The prices are slightly higher than what you would pay…read moreonline, but only slightly, and you do not have to pay shipping. As a new coin collector they took the time to explain a few things to me and were very helpful. I will definitely go back.

From the owner: Products: Coins, Gold & Silver, Jewelry, Sports Cards, Comic…read moreBooks Services: Gold, Silver, and Bullion Buyer & Seller

Normans is a phenomenonal & outstanding store for purchases. Their customer service is impeccable…read more They're mindful of one's financial status as well & considerate if you should run into a financial dilemma & will work with you. From my 1st purchase 6 year until now, I keep returning. I've recommended others and they have been just as satisfied or more.

Nice lowkey spot! Good selections on gold necklace. Got me a good deal on necklace & matching…read morecharm! Check them out

Good service, very knowledgeable in their products, easy to understand them. Fully cooperate to…read morefulfill what you need and want.

Smell of curry, was disgusting during lunch hours. I am not sure was there any Indian or not but…read moreregardless the stew/curry smell in a close place was not pleasant. Customer service was ok but the a place like diamond store should be welcoming. I was like waiting to get out of it quickly due to ugly food smell. Management should maintain a standard environment and ask their team to eat out or only bring non smelly food in the store.