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    Services - ThelmaLou Creations

    Signmaking

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    3 years ago

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    6 years ago

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    4 years ago

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    6 years ago

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    Next Day Signs & Printing - Completed Setup in Scottsdale Chanel

    Next Day Signs & Printing

    (35 reviews)

    Next Day Signs & Printing removed our retail signs in a quick, professional manner. Through Yelp,…read moreI submitted a quote request and decided that Next Day Signs & Printing provided the best quote for our needs. They arrived within the time window and was finished with the work within 2 hours. I'm very happy with the results.

    Boy! I hate to leave a bad review but I consider this a public service announcement. Ken tanked an…read moreimportant print job, stuck me with an inferior product that hurt my standing with the client and left me high and dry. 1. I reached out more than a month before the job because I knew I'd need some rush printing day-of. In exchange for helping me out with that rush job, I'd send this printer ALL my business for my scottsdale client. 2. I sent Ken all my Scottsdale business - several thousand dollars worth. I printed gigantic standalone banners and die-cut, adhesive back vinyl stuff, A TON of printed material. And did Ken ever charge a premium for that stuff, a big markup for "rush" orders (where he didn't even download the file for printing until days later.) His prices weren't especially competitive, but I thought I was buying peace-of-mind. 3. The day comes when I need the rush order - effectively same-day printing. Not a gigantic order - two hundred 11x17 prints, but I needed them on time - and Ken got real unprofessional. Here's what happened... - Though I frequently reminded him that we'd be doing an important same-day job, he neglected to schedule it. It was a big surprise! - He said he couldn't do the print job that day because I didn't have the originals to him by 9am. - He would not verbally commit to doing the work at any time during that long stressful day. - He said he couldn't make my deadline because his wife "had dinner reservations. " - He refused to located the paper-stock I requested and instead tried to foist me onto a paper that wouldn't have taken a fold. He told me the stock I wanted "was not available in Scottsdale." I had to go to a Staples, buy the stock myself and deliver it to him by hand. - Instead of meeting him at his nearby place of business, he asked me to drive an hour to meet him outside a Bank Of America, because "he had to go to the bank." - He charged a 100% markup for his rush fee. That's 2x the cost. (And remember - I bought the paper and gave it to him.) - Instead of professionally printing the 11x17's at the correct size (borderless), he just hit print on some kind of color copier and printed them out - with a thick white border. They looked terrible. So - if you need a professional job done at a competitive rate - this is probably not the print shop for you. REPLY TO KEN'S RESPONSE Woof. Ken, I'm not here to fight. And you don't probably don't really want a big long tirade where you call your customers liars. I have uploaded a couple of pics that show the botched job and the text conversation that followed. Here's what I DO want... 1. I want a stress-free interaction with a print shop. 2. I want a company called "Next Day" to offer rapid turn-around printing. 3. If I give you a month's notice on a same-day print job, I want you to honor our agreement. OR, if you can't do a same day job, I want you to tell me so I can go to another print shop in the area. 4. If I spend several thousand dollars with you, I want you to treat me like a valued customer. 5. If you screw up a print job and the client's not happy, I want you to fix it. So, is that you, Ken? You may have to stay an hour late -- maybe even two hours -- but I gave you a month's notice. And spent a ton of money with you. And you screwed the job and called me a liar.

    Fastsigns

    Fastsigns

    (14 reviews)

    I ordered a large banner online from another company for my son's graduation from USAF boot camp…read more When the banner came it didnt have grommets installed. We didnt have enough time to send the banner back so I called Fast Signs to inquire about what it would cost to have the grommets installed. You know what happened? They graciously took car of everything at no charge. I was honestly touched by what they did. They certainly didnt have to offer me anything for free. I would say if you need any type of sign or advertising. Use this place, they are definitley military family friendly. Thanks again Fast Signs!!!!!! Sincerely, Proud Air Force Family

    I've worked with FastSigns multiple times over the last three years and until recently I was always…read morehappy with the results. New management is awful. I submitted a request for a new project (two simple, interior privacy window vinyls) online on July 29 and didn't hear back for 4 business days, so I emailed on August 4, to which they responded "We didn't receive your request. We will call you tomorrow to discuss it." Ok, no big deal, and they did call the next day. We discussed project parameters and they said they needed exact measurements, which I provided the following day on August 6 and they said they would work up a quote and mockup by Friday August 7. The same lady who I had just given the measurements to on August 6 called on August 7 to ask for the measurements. I told her I had given them to her yesterday and she asked if I gave them to the other employee. I told her no, I gave them to *her* and then gave them to her again during that phone call. She said they'd have a quote for me sometime the following week and I reminded her that just the day before she said she could have the quote for me by Friday (now the same day we were speaking). She said they were just so busy and she didn't know if it would be possible but "if we said we'd do it today we'll try to do it today." My problem with this was not that there was a delay in receiving the quote (it's a sign -- delays happen and no one is going to die because we couldn't install a sign) but that every interaction with any of their team members clearly pointed to the disorganization, lack of communication, and flippant attitude going on within and coming from their team. Anyway, now it's September 23 and I still haven't received the quote. I went with another company.

    ThelmaLou Creations - screen_printing_tshirt_printing - Updated September 2026

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