From placing the order to the delivery, we had a great experience! The employee in the store was…read morevery knowledgable and helpful when we placed our order. Our furniture was delivered yesterday, and not only were the delivery men professional and efficient, they came within the allotted time frame. It was also nice having text updates throughout the process keeping us informed of any changes or updates.

We would like to express our disappointment from your unsatisfactory level of service. We have…read moreexpected much more from a prestigious and reputed company of your standard. Unfortunately, we can't help but submit this complaint hoping for a fast and adequate resolution. So, no one else must experience this. We Shopped around for months visiting several establishments to refurnish several rooms in our house. Our saleswoman (Karen from the Queensbury Location) was very attentive, kind and knowledgeable in her product. We explained to her what we were looking for and she 100% nailed it out of the park. We custom ordered a sectional reclining couch. We were told that the warehouse did not have the pieces to fill our order, and the shipment would be around NOV 1st. As This was so exiting for our family and we patiently waited for this arrival. We visited the store a couple times to pick out an entertainment center, coffee table and end stand set. Nov 1st we were told that the sofa was in and that the warehouse was open for pick up until 6pm. My Husband and I arranged for help and our schedules from work to pick up. When we arrived at 3:30pm to warehouse. Our excitement was high. We rang the bell to alert that we were there and there were several employees in sight, and no one acknowledged us. We were about to ding the bell again and someone from the warehouse asked if we were being helped? We said NO. Then they went into the office to a man that was sitting with his back to us, and he said I am busy. We finally got helped and were told to go to bay 5. While waiting for pick up in bay, The gentleman in office with his back to use came walking out with a coworker saying ("who shows up at 3:30!" They will be waiting awhile...) one of these employees was (Paul) the Manager. We Finally get our sofa piece home, remove our old couch and start to unbox our new sofa. Come to find out they gave us 2 air massage single recliners with arms. We went straight to the Queensbury location to see where the mix up was. As we stood there, the store and warehouse argued who messed up Until they closed. We were told that at 10 am the GM would call us from warehouse to resolve this. 10 am, we received a call from the warehouse saying that the resolve was a time frame between Thursday -Saturday before an available delivery truck and manpower. We went to store and said that was not acceptable. We spoke to manager (Melissa) of the store to come up with an acceptable solution. We offered to deliver the two items to the warehouse in the rain and pick up ours. Nope! We offered to pick up ours and they could schedule a pick up for the other two items. They had a delivery truck in our area that picked up their piece and we drove to get ours. The delivery guy admitted to us while picking up that they had about an hour before their next delivery. In that time, they could have driven back to warehouse and picked up ours and delivered/ picked. We arrived at the warehouse to pick up our pieces that we were told were ready for us. They were not ready for us to receive. After finding out that the boxes were labeled wrong there was an apology of "sorry things happen." We didn't feel that this was resolved at all properly. This wasted our time, money, and was extremely stressful.

Beautiful furniture, very high-end. I will be stopping in soon to see if they have what I'm…read morelooking for and I'm preparing myself for the high sticker price. Don't misunderstand. It's absolutely amazing beautiful furniture.

This was our second purchase from the Furniture House. We were so pleased with the service we…read morereceived a couple of years earlier when we were shopping for a Stressless chair, we made this our first stop when looking for a replacement couch for our family room. We requested the service of the same design consultant, Rhéanne, since she was so helpful and knowledgeable about the various furniture products. Once we had navigated our way through the various rooms and floors in the store, asking her numerous questions about sizes, shapes, construction, comfort, durability, and who knows what else, we agreed to email her dimensions and pictures of our room. On our next visit with her, she even agreed to meet us in their Lake George/Queensbury location to show us examples of couches that were not at the Saratoga Lake location. At this point she was also able to show us a simulation on an iPad of how the pieces of furniture we were considering would fit in our room. Once we decided upon the particular couch and an additional chair, Rhéanne assisted us in choosing sample fabrics that we were able to bring home and see in the natural and artificial light of the room. The store even provided us with a template of the couch that we were able to place in the room to better visualize the couch's placement. It didn't matter how many times we needed to return and borrow additional sample fabrics to test in the room, Rhéanne was willing to take the necessary time to assist us in selecting what we were looking to achieve and to offer her valued advice and expertise which we so welcomed. The furniture is now on order and we are confident that we have made the best choices. Observing the other design consultants while we were there, we are confident that they are equally helpful. The choices available for furniture are almost endless here. It is all high quality furniture that is American made. There are also nice discounts available. NOTE: The map on Yelp is now correct.

I promise that you will become very quickly addicted to this spot if you happen to be in the…read moreSchroon Lake area. The artisanal cheese, thick, creamy locally made yogurt and let's not even begin to talk about the freshly baked bread will have you salivating. The furniture decor section has an abundance of quirky, well curated designs and the selection of children's toys and books will have you receive endless compliments when gifting. The newly added clothing section will have you browsing for a while.

My husband and stopped to browse and saw that it looked like they would have fresh bread. We went…read moreto the back and my husband noted there was no bread. Someone, likely the owner, snarkily said "Read the sign. No bread on Thursday. Bread on Friday, Saturday and Sunday" and then huffed off. Has he been pleasant I would have come back tomorrow but now I will take my dollars elsewhere.

Man, do I love talking to actual people. Specifically, Cindy at Ruby & Quiri…read more If you're in the market for appliances, if you're lucky you have two choices: local shop, or big box store. In my experience, you're going to be a lot happier with the local shop. Ruby & Quiri is no exception. When you order from a Home Depot or a Lowe's, you have to go through their stupid websites and they'll tell you the next delivery date and then it'll probably be late and you have to call for over an hour to find an actual person and wait longer while they find the right person... I've dealt with Ruby & Quiri twice now, for a fridge and then just recently a dishwasher, and they've done right by me each time. Last week, I called in and told Cindy what kind of dishwasher I was looking for and how I was in a time crunch. She was kind enough to walk me through what options they had, and then when they didn't have the exact one in stock, she went and talked to the folks on the floor and got me the floor model that matched my needs. She made sure it was in good condition, and then talked to the delivery folks who said they could throw it on a truck tomorrow even though the next delivery window was supposed to be the following week. This is the benefit of dealing with a local business. They want to make the sale, and they want to help you get what you want. I'll definitely be giving them my business again.

My husband insist on using this place for our business purchases. Every time we order something it…read moreis incorrect or they sell him some other machine that is not what we need they can't get what you ask for and when they can't they sell you something that you don't need or want. Every single purchase that we have attempted to made from here is incorrect or they sell you something that is clearly broken and does not work. Working with this business is the most frustrating experience I've ever had working with a business. We have had to return countless machines. I have a dryer that I still have to use that they brought me was supposedly new and has never worked from day one it throws constant error codes they cannot fix it they will not take it back. They seem like a good deal but it is inferior product and service!

I just bought a beautiful coffee table at Stillwater Wood. It is just what I was looking for…read more They have a great selection of wood furniture at very reasonable prices. This coffee table could have easily gone for $399 at a chain, but I bought it for $120. The owners dusted it, wrapped it, and put it in my car for me. I am so happy I made the trip to Stillwater Wood.

After searching the capital district looking for furniture that would match our existing pieces, we…read morewere referred here. They have a large selection of unfinished furniture in many different woods. Many of their pieces are Amish made. We were looking for a book case and a small kitchen hutch and found both here at a fraction of the price we encountered at other stores. The staff was very helpful and knowledgable but didn't follow you around trying to make a sale. I highly recommend this store for anyone who wants beautiful, solid-wood furniture who doesn't mind putting in a few hours of work finishing it.

Don't miss out on this gem when you're in the Saratoga area. Filled to the rim with amazing…read moretreasures at wonderful prices... and Bonnie is just incredible in every way. Enjoy!!

Bonnie has an eye for the highest quality and enduring design features in home furniture…read more Everything in the store is interesting and in excellent condition. The best in class for helping to create a warm and personalized living environment! You won't be disappointed!

It is the only place I go to buy furnurture and has been for twenty years or more! Great service…read moreand friendly folks makes a huge difference for me. Prices are excellent as is the quality of the furniture.

While many people love to shop, I am not one of them. Having said that, our experience at…read moreLivingston was so excellent. Not only does Dave know his furniture but he was so helpful and listened to our needs and bam we got it all!! Delivery was exactly when he told us it would be and his men got 4 beds and a kitchen unit carried in (second floor for all!) and set up in a half and hour. When I am ready to buy more furniture I am definitely going to Livingston's! Thanks for such a great experience.

Three years ago I purchased a 22" long engraved Lake George image on a 34" slab of spalted maple…read more Other pieces had a glossy finish that I preferred so I asked them to add the epoxy to my piece. They were concerned that it would bleed into the soft wood and I assured them I would still love it. It came out perfect. Over the years I've enjoyed the piece and the place I chose to hang it until one day back in January I decided I wanted a larger version. I emailed them a picture of the current piece asking them if they could do the same on a larger scale to take up the entire wall. After many weeks they found a 101" spalted oak slab and sent me images along with a detailed description of the wood's unique characteristics. We chose a 36" engraved lake image strategically placed at eye level once hung. I was sent digital images of how the final piece would look once engraved. 8 days following agreement to proceed, the piece arrived perfectly packaged in a very professional, custom made crate including custom cut styrofoam and wrap. It was super easy to extract the piece from the crate (just needed a screw driver to unscrew the screws). And when I did, I gasped with joy as it was so impressive looking laying protected in it's cushioned bed. I've decided to save the crate parts (2x4 wood, plywood, and styrofoam) for scrap projects at the house since the pieces are in perfect condition. They attached a french cleat hanger (very stylish and functional) with instructions on how to hang it. In less than 10 minutes I had it on my wall. WOW! I immediately sent them pictures with the message, "I could not have received a better representation of the vision I had in my mind when I embarked on this quest. It is perfect!" Adirondack Live Edge are professionals. They were attentive to details, continually communicated with me throughout the idea and design process, and went above and beyond in the successful creation of my piece. I highly recommend them for any of your live edge wood projects, big or small. Thanks again Justin and team. It is BEAUTIFUL!

From the owner: High quality custom built live edge furniture. read more