Great group of people and installation team! They installed carpet at our house and then…read moreinstalled carpet and tile at my mother's house. We are all thrilled at how our homes look! Honesty, care and professionalism - top notch!! They are the best!!!

From the owner: Serving the Shoals since 1976…read more Quality Flooring & Professional Installation

Grady Smith and The Carpet Store has worked for many of my friends and for my church in giving us…read moreprice breaks and excellent quality. I highly recommend him. They are quick with assessments and estimates.

Had used carpet store 25 years ago when built new home and were pleased. Less than a year ago got…read moreupstairs bedrooms carpet replaced. Similar grade carpet used but poor installation. Granted, there was heavy furniture in the rooms, unlike original carpet laying. Immediately after installation could see seams where sections joined. Now can see waves or bubbles. We did have store owner come out after installation twice to look at poor installation. Overall not happy with this purchase. Likely, the crew that installed the carpet was not the regular crew. Nevertheless, would not use again.

Buyer beware! Bought flooring with a lifetime warranty from Economy carpets and had them install…read moreit. Flooring had huge gaps within a few months and will have to be replaced. The store repeatedly sent employees to look who agreed the flooring was bad and promised to make it right but the owner never would and refuses to honor the warranty. This has been ongoing for over a year.

I have used Economy Carpets several times within a couple of years for carpet and engineered…read moreflooring and recently ceramic; I would consider myself a good customer; Had a bad experience with a recent ceramic installation. The job was not done correctly and they re-done a few of the misplaced ceramic tiles. Now the tiles are un-even in areas and there are gaps between the tiles and the wall= no grout was applied. I had the tiles layed diagonally and the corner of one tile was just cut off and they laid the mis-cut tile anyway. They left the cut pieces of the tile scrap laying on my carport, leaving myself to clean up after them. I paid them in full before they attempted to correct the install; Now when I go and express my dissatisfaction with the job; I am told they don't remember since its been 2 weeks since the install. I told them I was disappointed with the service and told them any future purchases I make for flooring would not be from them. Instead of the "I am sorry, what can we do to help earn you back as a customer". They said o.k

I recently had my carpets cleaned and my ceramic tile cleaned , and I couldn't be happier with the…read moreresults. The team did an absolutely amazing job. My carpets look brand new, and the floors have a shine that makes the whole place look refreshed. They were extremely professional, showed up on time, explained the process, and paid attention to every detail. It's clear they take pride in their work and care about doing the job right. The difference before and after is incredible. If you're looking for a reliable company for carpet cleaning or ceramic tile cleaning I highly recommend them. Great service, great results, and very professional from start to finish.

I slipped but it was a 10/10 would piss and slip again. The floor definitely slip and slide so it's…read morea health and safety risk but it's fun so try it

I've used Wayne for 2 different projects. He originally came in and removed and replaced tile in…read moreour Kitchen and 4 bathrooms. I received multiple quotes and discussed the project with 3 flooring contractors. Wayne was the most knowledgeable and gave us a fair price. Wayne had excellent communication. I normally get very frustrated with contractors because they change the schedule along the way, don't show up on time, etc. Wayne did none of that, the ultimate professional. For the 2nd project, I didn't even get quotes from other contractors because I trust Wayne and knew he'd do a great job for a fair price. He replaced 1000 square foot of carpet with 3/4" hickory hardwood. We had a 2 week gap between buying our new house and moving out of our old house. Our painting contractor used up 8 days of that time and Wayne's crew came in (into an empty house) and completed the whole project in 1 day. It looks great even 4 years later.

Wayne's crews do high quality work for a reasonable price. His workers show up every day for work…read moreand are meticulous about doing their best job at pleasing the customer. The first job they did for us was the upgrade of our master bathroom floor tile and a complete overhaul of our master shower which turned out great. More recently, they put in new tile and backsplash in our kitchen which we are very pleased. Wayne is very good about purchasing all the required supplies at a reduced price and communicating with the customer about the progress completed. Wayne and his folks are hard workers and easy to work with. We totally recommend this company for any tile work you need done.