The pricing of the flooring is very competitive, but the installation services are below standard. There was an issue with the installation of our porcelain tile meeting our hardwood floor seamlessly. The installers had to put in a thresh hold (was not wanting one but had no choice so you wouldn't trip from one room to the next) but now the door separating the rooms does not close. They still have not fixed the issue and we have paid our huge bill for the flooring and installation. I think a bit more pre-installation discussion and measurement could have prevented this issue. Also, more pride and care in your workmanship and making sure the customer is satisfied completely would greatly improve your rating from me. Am hopeful this will be resolved soon and satisfactorily since it is a carry over problem from November 2019. read more