An amazing place to work! Everyone truly cares about the clients and their employees. They treat…read morethem like family.

Very expensive substandard care. My mother hired visiting angels thinking they would helpful to her…read morein post surgery recovery. She also has dementia, I thought the extra help and hands around the house would be a good thing for her. Not only does this company over work their caregivers do to the 9,000 per month my mom is paying for around the clock care they pay them minimum wage. Maybe it's because of this that they turned out to be nothing more than glorified babysitters. I found out they have Zero dementia training after questioning one of the better still substandard caregivers, and no medical training whatsoever. DO NOT HIRE!! COMPLETE RIPOFF

Unfortunately it started off well and then week after week it got worse. Last minute call offs…read morewith not good communication between the workers and their office schedulers! Their staff doesn't communicate any issues with their leader kourtney, so don't assume they do. Lots of weeks when they couldn't fill the schedule! My mother went several days without a shower because they can't keep the schedule full. We had them scheduled to come several hours during the morning and evening and yet someone couldn't shower my Mom for several days? She had feces on her nightgown and herself when I had to rush over to help her because her worker called off once again. Bad weather, they don't show up! Unreliable!! And some workers are good and others no so much. I wouldn't recommend, other previous services did a much better job!

Devotion is a great name for this company!! They are very devoted to their clients. They treat…read moretheir clients like family and are very caring people! I would recommend this company to help take care of your loved ones.

From the owner: The Devotion House Adult Foster Care is a Foster Care Service located in South Lyon, MI. We…read morespecialize in Adult Care, Senior Care, Senior Living, Elder Care, and Assisted Living Services. Thrive and feel better in The Devotion House. With our teams 24/7 care in a small, affordable, and high-end senior living community. Here at the Devotion House longevity and preventive care are our top priority along with caring for your loved one as our own. Don't hesitate to give us a call!

My parents contracted with Home Instead for night service, and there were some real issues. Bottom…read moreline, I would not engage the Ann Arbor Home Instead location's services again, nor would I recommend them to others. Most importantly, they don't have systems in place to ensure that they are providing services. The contract was for 11pm - 7am coverage. One night no one showed at 11. At 11:30pm my father tried to call the 24-hour line, got an answering machine, and no one called back until 8:30 am. It turns out that the aide had overslept and didn't know what to do about it. The 24-hour line was supposedly down, which was why no one called back. If the goal is to provide consistent and reliable service, this was clearly a fail. Additionally, a new aide came by early for "introductions", and time was charged for that early, unscheduled, time, despite there being no indication of such a procedure in the contract, nor was an early arrival requested. On another day, the aide stayed a quarter hour late, not providing care, without having been asked to do so, or needed to do so, and the company charged for the extra time. Lastly, the company indicated that they would contact my parents' insurance as they had worked with the insurance company before and that the insurance company would pay them directly. Despite having a note in my parents' log that the insurance company was contacted, the insurance company had no record of such contact and indicated that they would never pay directly to the aide service. If you are looking for consistent and reliable nighttime care, this is not the place to find it.

From the owner: Home Instead provides personalized, non-medical in-home care for older adults in Ann Arbor, MI. Our…read moreCare Professionals support daily routines with companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders, respite care, and Alzheimer’s and dementia support. We build flexible care plans around each family’s needs, schedule, and preferences so loved ones can stay safe, comfortable, and connected at home. We proudly serve Ann Arbor and surrounding areas with dependable care and clear communication for families. Call today for a free care consultation to see how we can help your family.