Shocking.
The food here is mediocre at best, the chips are dry and the peas are long since past their best. On the plus side the steak is acceptable and the portion sizes are good, however aside from the grotty interior of the building that looks like it needs a visit from Kim & Aggie,
The biggest thing that lets this place down is its appalling customer service. If you have to send something back because it's terrible (pro tip: don't order the Steak & Ale pie!) then you'll be greeted with "well you ordered it mate..." To which the waiter lets out a huff and grabs the plates and walks off. Coming back a minute later with the ever polite "what would you like instead?" You give your order and off he goes. He comes back with the replacement food and dumps it on your table, ignoring you when you say thank you, and leaving you to get up and get a new set of knives and forks because he took the others and didn't replace them.
If that wasn't enough to put you off, the entire time while we were eating our meal, the waiter devoid of any Customer service skills then proceeds to have a very loud conversation with his colleagues where the entire restaurant can hear, and that is extremely off putting when you're trying to eat, hearing the waiter joke to his friends "I bet I'm not going to get a tip out of them!!"
Well you make your own minds up on this place, but rest assured I have made my mind up: I shall not visit again.
Grotty, mediocre food, and the worst customer service I have ever come across. read more