If you have a Range Rover (newer model) they can only hand wash. So basically no regular wash wyf

I worked in customer service for a long time, so it's not my intention to ever give a poor review, but the way I was treated by the cashier/manager today was beyond the pail, especially for what I paid. I was quoted one price by the person who did the intake on my car, then the price was suddenly twenty dollars higher when I went to the cashier. Not cool. The job the cleaners did was pretty solid, but not for what I paid. My issue was that they left behind wet cleaning rags in my backseat,as well as a spray bottle of cleaning solution. I didn't notice this until after I had left. I came back a few hours later to return them, and the same cashier guy said I needed to verify I had already paid, and then got pissy with me about bringing them back their supplies. Look, I worked in customer service for longer than I ever care to remember, and I go out of my way to tip and be courteous, and try to take into account how awful human beings are, but this dude must have not gotten his daily allotment of protein, looksmaxxing, or internet porn because he was a surly burger from the jump. For the money I paid ($200 for a deep, deep clean) this guy should have been a whole hell of a lot nicer. The Wash, is in short, WASHED. read more

ATTITUDE ! I almost feel like they know because there aren't a lot of hand carwashes around anymore ( there are many where you have to physically wash the car yourself) they have an advantage, but I'm telling you the service here has declined. I've been coming over here off and on for the last 13-14 years 'cause it's nearby ....but my last three attempted were unsuccessful because the line was out of the door (1st attempt). The 2nd attempt - the worker waits 'til I get to the main entrance to tell me "we're closed" and then closes the gate... Now I come back the third time to be told "oh, can tell you're in a rush..... We're very busy (-meanwhile they have three cars.) We're very busy and it's gonna take 45 minutes" Imma tell you something ...the wanna be manager attitude is FUNKY and I almost feel like HE HAD A PREJUDICE ATTITUDE. EXAMPLE...I was in line BEFORE this WHITE gentleman and he helps him first and I said , " Excuse me, I'm sorry I was before him". he came over to me GASLIGHTING AND SAYS, " I can tell you're in a rush it's gonna take 45 minutes. I just want you to know that I just want you to know that " I don't know how he could tell that ?!!!! why Why, cuz I demand to be addressed when I arrive before another customer and you take the other customer after me. I'm looking for a hand car wash that's in my neighborhood where I don't have to physically wash my car and the whole 45 minute thing I think that was just a set up to keep me from coming. He didn't want to service me but that's OK. They don't even have money so I can tip the guy. He said we'll ask one of the attendance they'll give you them change they'll have changed and I just looked at him in disbelief. I said are you short staffed? He's like "no we don't open till nine"....i looked at the clock and it's 8:52 AM ....and YELP says that they open at 8:30 AM so what the heck! And guess what $36 dollars and 30 minutes later ...I get my and she looks lovely. All that trouble me to go through and for what?!!! read more

I have gotten the exterior only wash a couple times. Both times they try to charge me the SUV price until I have to explain it's not an SUV, and they adjust the price. What they don't advertise is that wheels are not included. They won't touch your wheels even if you ask. Clean car exterior and dirty wheels for $24. read more

Really wanted to try this place out and automatically regret it...... I tried the "MANAGER'S SPECIAL" which was $109 cause the guy told me he'd get it looking good since it was pretty dirty from my last camping trip. But when it was done, I saw a bunch of spots untouched and uncleaned including my door cup holders, they left them as they were! Not even tried to clean it and got home I noticed they didn't even clean my tires properly it still has dirt all over them! Tbh this was a pathetic job effort and for the price I paid. I wasn't expecting a detail job but I have definitely paid less for way better job at other places. WILL NEVER GO BACK HERE. read more

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Really poor experience at The Wash. They forced me to hand wash my car, refused to accept a prepaid voucher, and then upcharged me on top of that. The worst part is that after all of that, they still did a terrible job cleaning the car. I paid more than expected for a service I didn't ask for and the end result was not even close to being worth it. Between the poor customer service, refusal to honor a prepaid voucher, unnecessary upcharge, and poor quality of the actual wash, this was one of the worst car wash experiences I've had. Would not recommend. read more

Paid $60 for a simple car wash. Did not clean inside my car. I asked them to please clean the car as I paid for the service (which had interior as well) - very poor customer service. AVOID AT ALL COST. read more

This is some of the nastiest customer service I have received in quite a long time. I tried to ask a few questions, the guy would only mumble and I couldn't hear anything. He looked so irritated and looked at me like I was beneath him. It made me want to just turn around and go somewhere else. Another guy came and answered my questions and I was on my way. After a $65 wash ($15 more than the guy who usually comes to my place to wash my car) there was still an empty can and old receipts in my car. Cup holder and seats weren't cleaned either. Save your money and time. read more

No longer accept electric vehicles for the automatic wash. The manager prohibits electric vehicles from entering the automatic wash. They mandate "hand wash" only which doubles the price to $55, plus extras, plus tip. They used to allow customers to enable the car's option to allowing rolling in neutral, but that ended in October 2025. read more

The guy who writes up you service is a schiester. He has told me twice that my car cannot go through the wash and that I have to do a hand wash, at considerably more money. I know this to be false as I take my car to other car wash places and it goes through just fine. I have notice that all the newer model cars are getting the more expensive hand wash. This place is just trying to get more money out of you and the service is not great. I would avoid this place. read more

It's just fine car wash. I use it because it's right between my home and work. Good quality, great value for the price. read more

The Wash - My car - Car Wash Near Me - Los Angeles, California

I used to come to this car wash but stopped because no matter what position in line I was in, a luxury car was always taken before mine. I stopped coming here for a long time like several years. I returned again today and the same thing happened. I was ahead of a BMW that a teenager drove in. I was also ahead of a Range Rover. ThThey took the Range Rover and BMW before me, even though I had been waiting well before they got here. I was in line for 10 minutes before those 4 cars arrived. Mind you my car is not cheap. It is fully electric, and I pay the same amount monthly as any luxury vehicle. I don't know what the purpose of a line is if luxury cars come first even if they are not first in line. I usually pay someone to come to my house every two weeks. It is more expensive, but considering this car wash is still luxury is always first, I will go back to having someone come to my house. I get better service and treatment. read more

I hate writing a bad review especially for a place I used to always bring my car to get a car wash. But they are ruthless now and my car that I specifically paid extra for the seats to be wiped down are still very dirty and even after pointing it out after charging me $90 they still did not clean it they said they will clean it and they did not do it and we're telling me that they are gonna charge me more next time. There were also some red spots on my car of dirt that can be wiped down with a towel that they did not remove and I showed them that it comes off with my hands and she told me to do that it cost $425. Ha ha. I usually have someone that details my car for $50 that comes to my house I only came here again after a long time because I had some errands to run around in the area and was willing to pay the price because the service used to be good. Jokes on me I will no longer be coming back and all of the people that I know that come here the service that I have received read more

Front and rear of my car still wet, all my wheels were still visually dirty and water puddles in every single one ... mirrors were still wet only got a few pics because I thought it was just my mirrors but upon walking around the whole truck I just noticed more ... do not recommend this place. read more

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Today was my first time, but it won't be my last based on my experience. It's a bit more expensive than other places close by but honestly they do an extremely thorough job. I have been to a few other similar sized car washes close by and this has been the best service that I have received so far. They did a great job cleaning and really went the extra mile making sure it was well done. I chose the works wash for $52 and feel it was worth it. They have more expensive and cheaper options than that, just depending on your needs. I really value my car and spend a lot on it so I don't let just any place clean it and feel I made a good decision to bring my car here. read more

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First off a real car wash takes longer than 30 minutes, that car wash was way to fast (shows how much they pay attention to detail). I had to ask them to clean the inside of the back window and it still looks like and for $28 dollars I couldn't get any tire dressing on my tire's WTF ARE YOU SERIOUS, I PUT MY $5 TIP BACK IN MY POCKET, pulled up to my girlfriends job and had to put my own tire dressing on, BAD BUSINESS. I WON'T BE GOING COMING BACK!!!!! read more

Great car wash! It was busy so I went across the street and had breakfast at Factors Deli and it was ready when I finished. Great work for a reasonable price. read more

Wanted to charge me $85 because I have a cyber truck I came a few weeks prior and the guy only charged me 60 which I think is fair. then the guy goes. I'm the manager. I can do whatever I want. read more

This place have been better if the owner of this place will be there few time a day or always checking up upon the establish and their employees because this place is clearly a mess. I feel that the employee are the one who are running the place and no them. Prices are TOO EXPENSIVE, especially for a regular car wash (almost $30) and they don't even do it great. The staff are ok but can be better if they are properly trained and supervised. I feel that the owner is a greedy person that only go to his business at his own convenience and does no like to face the problem that this car wash has. read more

Always used to come to this car wash and never had complaints, people and service used to be nice . Today seems like it's a new employee Cashier Hilberto was super rude when I asked about extras that he was charging, he literally said "go somewhere else ". Does the business needs employees that are sending the customers away . When I asked to talk to the manager he laughed and did not give me a contact , when I insisted he pointed to some guy who was just a worker . That cashier should not work anywhere with people . Rude ! And of course causing lost for a business . read more

The Wash - Car Wash Near Me - Los Angeles, California

A basic car wash should not take over one hour. This place is incredibly short staffed. People got so annoyed at waiting just for the vacuum that they turned around and left. The car wash isn't even very busy. At the end, the car wash costs $38 with a tip. I can have someone come to my house and wash the car for $40. This is INSANE! read more

Sensitive car so I asked if I could drive the car through myself. They said no rudely and said it's $60 for a hand wash because they won't let my car through. I have a normal sized SUV/cross over. I'd rather hand-wash my car myself. I'm shocked. read more

First things first: customer service was terrible. Since I got my car it's only been hand washed by me and taken into an automatic car wash once. I was asking a bunch of questions at this car wash expecting my car to come out way better than what I do and the automatic car wash. I also don't know what I'm doing. I asked him that I just want to wash my car and he said $28.99. Okay fine. So I go pay and the dud at the cashier was already giving me attitude because I had my car keys. No one told me to leave them there was only a sign that I missed so I guess that was my fault. Then when I go outside I see them vacuuming my car which all I wanted was exterior wash like I told the worker. Then he got MAD at me because I didn't tell him I didn't want my interior touch. It's a mess inside with clothes and I didn't want them to work like that. Then he said why didn't you tell me anything now it's hard to get a refund. I told him I'll just pay hoping to get extra time without vacuuming. I put pictures showing what dirt they left. I'm pretty sure they left some scratches but I don't want to accuse them of anything because I had scratches on my car already but just beware before you go. I was unhappy with the automatic car wash because I can hand wash my car better. The wash company left so much dirt that I can easily scratch off with my nail or wipe with my finger. I didn't want to go to an automatic car because it didn't clean well and I don't have time to hand wash my car so the last time it was wash was like in July. Anyways for $28 is not worth it just go to an automatic car wash pay $5 and get the same results. Little bits of dirt and scratches. As a business they shouldn't expect their customer to know how they work especially should know they don't know what they are doing when asking a bunch of questions and not give attitude. Also give a refund without blaming the customer when they said exactly what they wanted. What a scam of a car wash. I went today 10/12/25 I realized the pictures I took weren't the best but in person you can see all the dirt specks. read more

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My 10-year-old car hadn't been washed in at least 6 months, and there was probably a year's worth of tree sap on the roof that no drive-thru car wash has been able to remove in the 6 months before that. Friends were commenting, and I'm sure strangers were judging, so I decided it was time to do something -- at least get the dirt off, figuring I'd go somewhere else in a few weeks for a thorough wash and detail. Or not. The Wash was close by. I'd been there many times before, but that was years ago -- when they were under different management and called something else. When I arrived, the machine they put cars through was broken, so they were offering hand washes only. It was pricey at $55.99, but I figured since I hadn't spent car wash money in at least half a year, and I was too lazy to go elsewhere, I should just roll the dice and see what happens. Maybe I wouldn't need a second wash after all? With the machine broken, there were very few customers (only one or two others), so no one was rushing. When it was done after about 20-30 minutes, I expected to still see black sap spots on my white roof, like I always had after drive-thru washes, but they were gone. It was shiny and clean! The whole car -- even the inside that was filled with dust and dead leaves -- was shiny and clean! No further washing or detailing needed. I can't speak to the effectiveness of the regular wash, or what happens when they're busy, but on this day, my $55.99 for the hand wash was money very well spent. I'll probably be back in another 6 months. :) read more

I pulled up for a carwash. Waited in the line for vacuum for 20 minutes. After waiting 20 minutes, I was told that my Tesla cannot go through the carwash because 'insurance doesn't cover accidents' and I can only do a handwash which is $70+. So I left. Really absurd. First of all, get new insurance. Second, put a sign up so we don't waste our time waiting in your line. Obviously I won't be going here in the future. read more

I have mixed feelings about this car wash place. I gave them the benefit of the doubt after reading the Yelp reviews before me. I took my electric vehicle for a wash after seeing a line out the door on a Sunday morning, thinking that it must be popular for a reason. As background, I had some intense water stains on my windowshield that I needed to desperately remove since it was impairing my line of sight when driving. I come to learn that the prices are very marked up. I was told that because I have an electric vehicle, I cannot due the machine version, so that now put me at a minimum of $50. Then, they told me that I could upgrade to the $200 version to see if they can apply some custom polish to remove the water stains, but that result wasn't guaranteed -- so I opted out. $50 later, the car is washed, but the water stains are still maddeningly there. I ended up going to O'Reilly and buying water stain remover cleanser/polish for $8 which did the trick in removing all my water stains. I think for standard washes, this place is quick, efficient, and may do a standard job. But, for the pricing scheme, I am wary of coming back. Also, it's credit or cash for payment, but for tip, it's cash only. There is an ATM in the store that applies a $3 fee if you don't have cash. read more

The guys who work there are great but don't go to the bathroom, it is so disgusting, overly old and dirty. With all the money they make they should have the decency to remodel it. read more

They have insufficient workers. Their automated equipment was broken. They did an inferior job, including not drying the car and not cleaning the windshield. They misplaced my key and the manager was rude, belligerent and confrontational. He insisted I had my key. Four men searched the car and located the key inside the car in the back seat. Obviously the key had been moved when cleaning the inside. The manager never apologized. There were no cars waiting. I now understand why. I highly recommend you go elsewhere for a car wash. Most unfortunate. We have been going to this location for more than 40 years and have watched it deteriorate. It truly has gone down the drain. read more

Slowest wash. Cars arent even moving forward going thru the wash. Unprofessional staff. This place is a joke

This guys killed my battery on my Cadillac 2021 . They said it wasn't their problem, terrible service! And car wash is terrible I paid 100$ read more

The Wash - After washing - Car Wash Near Me - Los Angeles, California

'm very disappointed with this car wash. I paid for a full wash, but my car came out looking almost exactly the same as when it went in. There was still dirt on the doors, dust on the dashboard, and spots on the windows. I even pointed it out to the staff, but they didn't seem interested in fixing it. Definitely not worth the money. I won't be coming back and can't recommend this place. read more

Excellent experience at the car wash. Reasonably priced - very good value for the money. Happy with their service.

to not accept tips on a credit card is negligent and greedy on the business. A: the process of getting cash from an ATM that charges is wastefu. B: businesses that wash their cars don't use cash. it could be such an easy fix. read more

Excellent thorough job. Attention to detail. Pleasant employees Everyone is masked. Chairs outside. Great greeting cards and I needed a bday card so saved me a trip. read more

The Wash - Car getting detailed - Car Wash Near Me - Los Angeles, California

What's a terrible TERRIBLE car wash/establishment. The guy talked me into paying $61 for a special car wash and I walk into see they barely vacuumed the car. Chips and other crap from when I gave it to them was still there. They didn't even have the professionalism to wipe anything off. Just left all the dirt and residue of snacks there. What a joke. I dare the OWNER to respond to me but he won't bc he' doesn't give a shit. read more

As far as a car wash goes, I had a great experience here and will gladly come back when in area. I drove up and told the attendant "I need to be out in 30 - 40 minutes, get me whatever package will do that" and they gladly got me in and out quickly. My car never looked better, the value was awesome (I believe it was $24.95), and the outdoor Covid safe space area was great! read more

I just left the car wash (see receipt for date and time) and paid for the full service #4 (cost of $50). I came home to find several places they missed so I took a rag and did them myself. The rag was pretty dirty. I took photos of the rag to show how many places were missed. Not sure why I paid so much for a job that was done 80% of the way. I am disappointed with the service. read more

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Carlos at The Wash welcomed me with open arms! Carlos and his wife are the nicest people I have ever experienced within the area. These two run this business very well and have converted me into a lifelong client. Much respect to both of them! I will never take my 2022 Tesla Model 3 Long Range AWD car to any other car wash business or service, even if The Wash is closed after business hours. Carlos has provided me with the best service possible from our first meet and greet and foregoing. I enjoy going to The Wash as I know I can sit and eat a late lunch in a clean and safe area while knowing my brand new car is being well taken care of by the best people in Los Angeles. I usually opt for a quick interior vacuum or hand wash + wax and these services are on a top notch level and of superior quality. Take your car here as you will not regret it! Pricing is perfect and the service is quick, easy, and even relaxing. The Wash also offers restrooms and even a mini-shop inside where you can find quality goods like Evian waters, snacks for your children, and affordable car accessories that will make your car smell oh-so good! Ps. Any reviews that aren't 5 stars shouldn't be valued, regardless of elite Yelp status or not. I have read a majority of them and the miserable people that have posted those less than 5 star ratings should understand the world does not revolve around them. read more

The Wash - Hand-dry services are the perfect touch here at The Wash. These guys work very hard for us to drive nice, polished cars! - Car Wash Near Me - Los Angeles, California

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I just paid a generous $80 for "the works" and outside of running my car through the machine there was little to no care put into cleaning my vehicle. All the spots from tree and bird droppings still on the car. windows have hand prints on them. halfway down the block my tailgate was rattling from not being closed. Live in the neighborhood and will gladly drive further away to support another business from now on. read more

I was in a closed lane, and instead of telling me to move to another. They started letting cars behind me go first. I complaint with some of the people working there, he was super rude. Totally not coming back! read more