Wait can be extremely long with lines wrapped around the block or to the side. Cars can be seen waiting in lines to enter and then folks waiting for service to end to pick up their car. There is a indoor waiting area but if you live in the area, you can go home and come back when they call you ti retrieve your car. They are known for hand-wash/dry but now had upgraded for faster service with special equipment to speed up the process. There is equipment to spray soap from above, as you drive into the the pre-soap area and then exit car to let them finish the rest. Good detailing but sometimes can miss a few spot. Overall great when you have time to wait for the Everything but the Kitchen Sink special. There is a weather guaranteed (I didnt know until I saw on their website) that states if it rains/snow the same/next day, you can bring your car back the following day for a complimentary exterior wash and no reciept is needed. That's cool! When they first opened years ago, I had signed up for a car membership deal for unlimited wash for 1 year in their first year (there was some restrictions about how many washes per month). It was a gift for my husband which he throughly enjoyed and used. I'm not sure if they still do that now as I only signed up once. read more

Great customer service. The business seems to be popular. The wait to be seen by the manager wasn't too long. He came to me on the line and asked what i was getting and was able to make the payment with a portable machine which was nice. I got the everything OSZ which included the 3rd row seat. They started cleaning the car around 6:45pm and said that it would take about an hour I left around 8:10pm with some elements not done since i was in a rush to my next appointment read more

The Wash Expert - View from the waiting area - Auto Detailing Near Me - New York, New York

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Professional and quick service. Don't take Amex though which is fine but just something to keep in mind

Great place for a hand car wash aka hand wash. The prices are steep if you get interior vacuuming. If you want to go often, I would say get the exterior wash which is under $30. They do a great job. They don't miss any spots and are very responsive and accommodating if you point out any area of your vehicle that looks like it needs more attention at the end. Bonus points for getting to see a bunch of exotic and/or top of the line European vehicles here. read more

The Wash Expert - In the wash - Auto Detailing Near Me - New York, New York

I haven't had a problem with them in the 4 times that I have visited. Only issue is the wait can be long especially on busy days. Fun fact: Supposedly exterior wash is $17 Monday - Friday for SUV and CARs. I was just told that and only charged $17 instead of $21. Someone else can confirm if they read more

The Wash Expert - Updated Prices (2/15/24) - Auto Detailing Near Me - New York, New York

The wash experts, yes they clean very well I give them that, as for the drying there very unorganized really bad, they few worker for drying, that why I hate coming here, you will wait over an hour just waiting for them to get to your car... it's been like this since the beginning... it's horrible ... people are very upset here waiting, it's not worth coming here.... read more

I always come here and have never had a bad experience. The detail and clean is very good. Worth every penny ! read more

The Wash Expert - Car/area - Auto Detailing Near Me - New York, New York

A little pricey, but the attention to detail was exemplary. Every single interior surface was wipd down, including behind seats and in between the center consul and seats etc. my Wash total was $80 inside and out, wax was applied via automated wax application machine. Car was dried using an air hose and microfiber towel, nothing was missed. Glass was very well cleaned attention to interior was very good. Very modernized they take Apple Pay and everything else making payment convenient via a handheld payment processor. read more

I'm so annoyed. Not only do they they take forever but they don't even do the job right. I went in because I was recommended by a friend. I'm not the type to be breathing down on people neck but I will next time if I decide to come here again. They took an hour to "clean" my car. They weren't busy because it was raining, there weren't any cars behind me. Yet they left sand and dirt on the carpets and my seats are still dirty . The cup holder dirty. Honestly it looks like a $20 job. I wouldn't be this upset if it was $20. But I paid $60 for full car wash, truck included. I even had to tell the guys to clean noticeable spots that they missed. Too much hassle for the amount I paid read more

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They do a great job if you can get in. Three times I tried to get in but the car line was down the block. I don't think I'll try again. If you can get in they are good read more

$17 for exterior wash on weekdays! Steal for anyone wanting to make sure their paint is safe for a good price. Can get pretty busy and got me out in 30-45 minutes. read more

I've been to all of the "highly rated" car washes in this area and none of them clean my car as good as The Wash Experts. Even on busy days they are fast and efficient and leave my car shining way more than the other spots that take close to an hour or more scrubbing every inch of my car. This is a hand wash; and yes they do reach every part of my car but it has to be the professionalism along with the quality products that make them so good. Skip all the other places and come check these guys out! You won't be disappointed. read more

The Wash Expert - View from waiting area. - Auto Detailing Near Me - New York, New York

I was excited to try to oh so popular Wash Experts. Anxiously waiting in line for an hour to hopefully make my car look how it should, my car finally pulls out of their shop and it looks pretty clean from the outside. They missed two very obvious smudges on my side panel but it's no big deal shit happens, I'll just take care of it myself right? Lo and behold once I get to an area with some light in it, everything else becomes evident. A hole in my arm rest. Crumbs in my cup holders. Dust and debris along my shifter and center console. Smears on my windshield. And what does the owner do? He curses me out on Instagram. This is a scheme run by children, for children. Save yourself the money and time and give a homeless guy a few dollars to wipe your whip down with a newspaper. You'll be better off. read more

The Wash Experts?? Yeah right... Decided to give this place another try after they rammed my car into the vacuum cleaner. I stand corrected and I should never have given them another chance. They were moving my car, put it in park, and then decided to rev my car. Come on how disrespectful is that? He didn't see that I was right behind the car as he did that and was shook to see me when he came out of the car. I went up to the guy and told him if he likes the car, he can buy one and rev that. The wash wasn't all that either but whatever just know to watch these people like hawks or don't even come at all. They're shady. Go to a wash that will treat your car as if it's theirs. Protect your investment. read more

TL;DR: great hand car wash spot but be prepared to wait a while since it gets real busy I've been going here for my car washes for a few months now. They do a great job. I do the interior too (I have a dog so there's lots of dog hair) and they do a good job of cleaning everything up. They have a pretty big spot inside. I think they can usually do 4-5 cars at a time (including interior). I would just be ready to wait if it's a really nice day out since it's a pretty popular spot and depending on how long the line is, it may be a while. They have lots of chairs outside for you to sit and relax until your car is ready though. read more

dont come here if you have a nice car. They dinged my new Range Rover with the step ladder they use. Manager said it was possible they hit the car but since the car was not scratched and they "could not see the damage" they could not be responsible. I asked to see the video, but he would not show it. i will delete this comment and ask for apologies if they show me the video. i am sure they wont. https://www.nyc.gov/assets/dca/downloads/pdf/businesses/CarWashAccountabilityLaw.pdf read more

The one star reviews are correct. Avoid this place. They broke my windshield and then denied it so I have to sue them in small claims court. I watched them check the video and the windshield was completely intact. The first pictures are their own surveillance showing the intact windshield when I came in, the next picture is how I found my car when they said they were finished. The owner was smoking weed in his car outside the shop and refused to even talk to me or check the surveillance. read more

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Great place too come and get a car wash hands down. But it seems that the high end cars get treated better and faster. Very reasonable price. The line do be kinda long depending on the day & time. The workers are great and take care of your car. But just too reiterate.. high end cars get faster service! But great place to come for a car wash in the Brooklyn area. read more

They suck ! How u take someone's money but leave brand new week old car oily , spots everywhere and on top of it when I complained please wipe it better they told me don't come here anymore W12 car wash is 100% y'all just suck don't fall into the hype read more

The Wash is trash now. They have water down soap & under age workers sometimes. They promote that they can remove scuff marks for free just take care of his workers. But can't get salt off car from the snow. You ask them to clean it. it's a problem. They have $17 carwash special now. Because business is slow. And they using less soap and less effort. read more

Overall place is clean, they do a good job but it does run on the pricey side- everytime I come here I see high end cars lol

I've visited here about 3 times. Mostly because it's close by & my favorite spot is booked, & $17 for a outside only "hand-wash" isn't that bad when in a jam. I say it in quotes because it's half done with foam & Wash rags. Then it moves into the mechanical stage to be washed off. My very first visit there. I got the Everything was additional Paste Wax option, rim wax, and purple rain. This costed a pretty penny. However, this is the only way to tell how well of a job they'll do. Well, it wasn't as good as you'd expect for spending well over a $100 on a "hand-wash." The wax job was sub-par. Literally waxed my trim and when dried left weird white streaks(couldn't tell this at the time). The rim wax wax a joke. There was residue and wax left behind. Now.. this is where I got upset. They have a policy "check your car before you leave & we'll fix it." Now, when I pointed it out to the person who brought my car out. He got defensive saying "that's your rim, we didn't do that." I said that's clearly not my rim that's wax & touched it with my finger and showed him. He got upset & then grabbed a cloth and started to wipe it. I showed him water was still leaking & he didn't appear to like being told stuff was wrong. That was not a good experience. You advertise "show the staff any imperfections" & when you do they get upset. I also feel that's crap logic. Why do I have to show the staff? Take pride in your work & do the spot checks before telling your client it's ready. Other hand wash spots do. I was here just last week... it's still a pandemic going on. However, the staff doesn't seem to think so. I'm glad the guys working on my car had mask on. Because at least half of the staff did not wear a mask & they're not enforcing the customers to wear them either. There was two customers just sitting inside with no mask on. Where you're supposed to sit and wait. That was very concerning. Overall. It's an overhyped car wash. Their additional services aren't worth it. The owner / social media account handler comes off very rude. Blames clients rather than take some effort to offer an apology or some effort to improve. It's funny. Social Media Hype has made their business flourish but it's all just a facade. I even noticed the rude responses to other reviews here. Like I stated earlier. $17 for an outside wash is all this place is worth. read more

Good staff, good service, and high-end equipment. Usually a few cars ahead of you because the place is good. read more

Good service they cleaned a lot of the car and cleaned well had to wait a little bit though

1st time going here. Not impressed but better then the majority of car washes in the area. There were plenty of marks on my car that werent cleaned after the wash. They also Didint even bother to clean my sunroof. read more

$54 was and it was really bad They don't know how to wash cars Interior was ok but the outside was just bad the rims dirty The panels dirty back window dirty and I can continue This place no no for my cars read more

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Came here for the for the first time and highly recommend it. Prices are actually very decent given all the work these guys do. (Don't forget to tip!) read more

The Wash Expert - Auto Detailing Near Me - New York, New York

I bought a brand new car and they were the first to wash it. Next day I noticed scratches on my hood....

It's been amazing experience with wash experts, I took my car last Sunday after 3 month of not cleaning it, and they did excellent job! Prompt, professional. They cleaned it so good that I felt bad to eat inside the car the other day so I just stopped lol. Definitely worth the $32 I paid for full cleaning ( in & out) See you guys next month! read more

The Wash Expert - Auto Detailing Near Me - New York, New York

This owner doesn't car about customers opinions and thinks he's always right . They don't do a good job , always water marks and missing spots . Nothing detailed about the this place . They just spray your car with water and push it off that's it. read more

1.5 Hours for a car wash? My son could have done a better job - I mean hey its only a Lexus - but the wheels were dirty on the inside of the spokes - water marks everywhere - the guy drying the car was staring into space as he was working lol - hey it could have been worse! Or could it? read more

I have lived in Brooklyn for over +20 years and I have not witnessed a car wash as advanced as this. Tons of workers actively working on cars after it's washed and making sure it's in tip top condition. The new car wash machine that they have setup recently makes the hand wash experience way more easier as well. Your car will be coming out like a diamond after you get a wash here. $15 exterior washes all day everyday? You can count me in. read more

Always a great experience, From start to finish your car is receiving exceptional attention, 3 to 4 guys for every car and they will make sure they wipe down every sq inch of your car. The price is very reasonable and matches quality that is received. Highly recommended! read more

If you come by in a new expensive car, they will do a good job. Come by in something basic. You can get the same treatment at a cheaper carwash and save yourself a couple of bucks. read more

After receiving a car wash from "The Wash" located at 2390 Mcdonad Avenue Brooklyn, NY I noticed my arm rest was slightly open. After checking, I realized that my money had been taken out of the compartment, THIEVES. This was extremely frustrating especially after waiting a hour and a half for my car to finish being cleaned and not to mention I tipped when the services were completed. I urge you to not support this establishment. Don't have the same experience as me nor keep valuables in your car. read more

The Wash Experts My only regret is not knowing your existence prior to today!! I left feeling thoroughly impressed. You Guys Rock!!! If you're like me who experienced aggravation with every car wash in South of Brooklyn due to their lack of work then you have to try them ASAP and you shall remember my post forever. The wash starts by hand following state of the art touch-less equipment that makes your car spotless without any damage to the paint and rims. When I got in my car I truly felt like my car was detailed top to bottom inside out. Every speck of dirt on the floor mats and rugs was gone. The interior looked shine and new with a single crumb and the exterior looked fantastic. The waiting lounge area is spacious and they have sick massage chairs, soda and snack machine. The owner is amazing and is always on site and super nice. Friendly staff and such reasonable prices for the outstanding work. Hands down screw all the other crappy washes that never do what you ask and leave you feeling half satisfied. I truly wish you guys to keep up your excellence I'm impressed by how you maintained your quality of work after being in business for almost eight years!! #thewashexperts #cleanedityourselftouch #handwash #detail #touchless #perfection #premiumwash #touchlessequipment1000 #handcarwash #detailers #detailingaddicts #cardetail #meguiars #detailinglife #instagood #carwashbsd #cleancars #service #foamwash #handwash #friendlystaff #bestservice #customersatisfaction #topnotchproducts #experts #6starservice read more

This place I wouldn't recommend to anyone expecting a good car wash, at 9am I'm expecting them to be fresh and awake, I left this place with spots and dried dirt still on my car, unpicked garbage from my car, half wet, and my mats were replaced back into the car wet. Not what I wanted to deal with after a 18hr overnight tour. Do not go. read more

Worst had wash, they are never on time, my car is never properly cleaned by them. The people cleaning always miss something wether it's crumbs in between the seats or even just cleaning the cup holders. I have gave the wash several chances. One time my wash took over 1.5 hours and the owner said he'll give me 15% off next which is a nice gesture however don't promise someone one time and not have it ready. I'm also human and run by a schedule. read more

The wash is easily the best car wash and detailing service in NYC. I appreciate their impeccable attention to detail. The guys there never even miss a crumb. The wax definitely lasts much longer than any other wash I've been too. There are never any smudges, drips, or stripes. 12/10 would highly recommend. read more

Went in today for a car wash BC it seriously hasn't been cleaned in probably 6 months. I paid for the 'everything' wash which was $30. I'll admit my car was much cleaner than when I brought it in, but they missed much attention to detail. There were water spots on my trunk which they tried to remove. They removed a good bit of it (not all) - I was fine with that. BUT There were still dirt stains on the doors that I ended up just scratching/wiping off with a Kleenex at the end of the wash. NOT COOL if I'm paying for the most expensive wash on the list. I wouldn't come back again. read more