Randy is exceptional regarding any train question you might have. The service that he provides is…read moresecond to none, and the prices he charges for service is very reasonable. The stock of trains that he has on hand is the best in Knoxville, and I feel that his prices are the best that I have seen locally. I have found him ready to answer any question you may have if you are a novice to the model train hobby. I agree with what others have said, he is that go-to guy and his store is the go-to place for all things regarding model trains.

Randy at Dan's Trains is my go-to source for all things Lionel in the greater Knoxville area. From…read moreparts, to stock, to repairs, Randy has it covered better than anyone else in the area. I don't give recommendations easily but Randy deserves the support as a small business.

Huge selection of Dungeons and Dragons items as well's as many other RPG games. Staff is always…read morehelpful and informative. Got some minis and a door set they didn't have last time. Would love to buy everything they have. Will be back soon for more! Very affordable pricing and they are even have items on sale.

I took the day off work to stop by for a new release. The owner, who does not have any interest in…read morethe local community, chose to gouge customers on the release by almost doubling prices. If there is no community here, no benefit to being a regular shopper - and I spend well over a thousand a year here - then I don't need the store. Literally all of their products are significantly cheaper online from many dozens of high volume retailers. That's where my money - and your money - should go. The owner will take advantage of you purely for profit, so given that relationship you should have the same attitude. I felt betrayed.

We had a birthday party there today.Our host Ruby did amazing job . and would definitely have…read moreanother party.

I came here first out of my list of places because of the restroom. both state "out of order."…read morewhile shopping at the beads i saw an employee emerge after hearing a flush, so i asked if they were available and the manager told me they are unusable, because i guess it only works for employees. he further told me how they will all be unavailable for the public because it's not cost effective. im glad that's all that matters to corporate. the employees are very nice and i know it is not their decision. however i will not support a company that doesn't value its employees or customers.

Staff is kinda rude and have no interest in buying cards unless they are a ridiculous kaboom or…read moredowntown. Great community

Use to love this place but it seems like they have a real problem carrying an inventory of 2024 or…read more2025 cards. Could definitely be a Knoxville thing or it's that they sell for the msrp so I'd be willing to bet that's why they can't keep any product on the shelf. However, they have a great inventory of singles and it's *not all about graded cards* like ahem some other well know places..... A lot of items in the baseball card cases have been sun bleached, but it's noticeable so you get what you're paying for (it is definitely not a theme of the establishment, just a lot of baseball that they probably bought from a store going oob, still picked up a few of those myself. Last thing, some workers give discounts on the cards from the dollar bins and some don't. Sometimes I'll buy about 35-50 singles in their bins and spend that amount and sometimes I'll pay half that amount for the same number from the same bins. I collect every rookie card, shame on me, but they do have a lot of great base cards!

I went to buy a ps5 controller a purple one which costed 81.93$ which was no problem but I got home…read moreand open the open which was expected to have a purple controller but all I seen was a white dirty controller which was pretty weird, so I went back to so what was going on and the cashier said it was pretty weird and he can't do anything about it

I am reporting this store to the better business bureau. I clearly stated to the guy that I did not…read morewant to renew any memberships and I was only there to make a purchase. When i came into the store he was working with another customer so I patiently waited. He then stopped to ask me why I came in today which was awesome. However, once i said i was buying a console, he stopped helping the other customer and started helping me which i felt a little uncomfortable about. I completed the transaction but upon doing it he asked me about subscriptions and I clearly said no im not interested. He asked me again am I sure? and i said yes politely. Now, I come home with charges on my statement. I'm letting yall know now, I will be coming up there and I will confront this guy. This is not okay and we will have it out and that is a promise. Take it out how you want to to take it. But robbery is robbery!