This has been one of my favorite branches for many years and yesterday I arrived to do some work…read morebecause my power was out due to the storm. They were plenty busy due to others having the same issue with needing internet and a place to work on laptops. I want to commend the staff for accommodating the patrons coming in. They kept adding powerstrips and extension cords so people were able to plug in. They were directing them to empty tables and were just awesome. Perfect customer service. Bravo. The staff is always friendly, even on days without storms. I like being able to come here to pick up reserves and to browse. Plus, there's the park!

Great library! Ken…read moreand Emily were wonderful energetic helpers! I arrived midafternoon on a Tuesday and most of the computers were available. They have good selection of Clintonville local history, a pretty big teen area. They said the graphic novel selection was the biggest around. The magazines were in good condition and organized well! Who wants to pay $7+ for a magazine when you can sit for a while and read it for free here! The library was clean as were the bathrooms. Parking was plentiful.

Thompson Library is the main and historic Central library on the campus of the Ohio State…read moreUniversity. In this modern era, it is more than just books. It is a refuge for students who are studying and researching. Meeting rooms and lecture area areas abound. Plenty of space for working on projects, and electronic resources are readily available. If you're in an alumnus, and have not been inside the library in recent years please take a look when you have a time. The improvements to the facility are incredible. It is a world class resource for the university and the students learning here.

The top floor is simply amazing to study from. Very quiet, great view, and it's located at the…read moreheart of campus.

Happened to be nearby and needed a few books. Easy to get to, though watch the turn- you go in…read moresouth of the building, there's a one-way exit just north of the library, and no way to get in through the mall. Beautiful new building, lots of glass. Open and bright inside. Large children's area. I didn't see the other areas, because I have a kid... K found what she wanted, admired the fish tank, played in the play areas. Very pleasant all around. We are lucky to have a great library system in Franklin County, often rated one of the best in the nation, with many branches, which are being upgraded regularly. Great staff, large selection, easy to reserve. Not to mention the programs and events and electronic offerings. Honestly, one of the centers of the community and a driver of excellence.

All I can say about the new library is WOW. Definitely a destination place. I always supported…read morelibrary levies because of how they meet the needs of our diverse community. But this new library is incredible. I especially like all the "New Book" areas. Tons of spots for your little ones, your teens or maybe you just want to sit and relax and plug in or unplug. Inside, you would have no idea you are on busy Brice Road. Lots of parking, love the landscaping. We need more than 5 stars.

For being the main branch of the Upper Arlington Public Library system, this place could surely use…read morea facelift. There is plenty of space on the inside, but everything is quite outdated. Another major downside is the noise level, which at times can be pretty loud as everything kind of echos throughout. There is a very small quiet space on the far east side of the building but with mainly reading chairs, not an ideal place to work if you need a table. If you intend to get some work done here, make sure you have noise cancelling headphones. The perks are the location and a very large parking lot.

Unpopular opinion time. I feel like this library should be much better than it is, considering how…read moremuch community support it has (including a recently approved tax levy). I have never found the staff to be very friendly or helpful. No one has ever offered assistance to find anything and when I have asked questions, I felt like I was imposing. The majority of programming seems to be specifically for children. I commend them for that, but I would also love to see that same effort being put into adult and community program offerings.

Basically, this is an upscale drop off DAYCARE center and not designed for someone seriously…read morewanting to gain knowledge through a library. Children are running rapid, climbing over furniture and screaming..... babies having temper, tantrums and adult / staff doing absolutely nothing to correct the issue. Forget about trying to concentrate because that is not happening here. I have been at this location several times, mornings, afternoon and evening, and it's always the same scenario. Even with wax earplugs or EarPods you simply cannot mask the noise level. I've spoken with staff regarding the issue and was told it's normal. After school is out then you're dealing with disrespectful teenagers, sitting around, acting up and being disruptive and claiming all the decent computers just to sit and watch videos or play games. Can't they do this at home so that others can actually utilize the library as it was meant to be used? If the teens have taken up all the adult allowed area ( yes their sections for the age groups ) and there is a free seat elsewhere you NOT allowed to use it unless you have a child with you. If that's not discriminating I don't know what is. Wasted tax dollars at work!!! Would've been cheaper to build a free daycare center elsewhere. While I enjoy the futuristic modern design, the open center is complete wasted space only designed for aesthetic purposes, not useful. And lastly, with all the windows, it is absolutely freezing in the winter time....and yes burning up in the summer. I suggest New Albany library where the youth have respect for their surroundings, unless you're a deadbeat parent needing to pawn your child off on someone else, then the Gahanna library is for you.

Great place to meet w groups. There are conference rooms. However it can be very loud as they…read morehave a ton of children's programs! There are great spaces to read and bonus you can charge your phone/ devices in some areas. It seems everyone I go in there is a massive children's program with loud music going on.i have been in the morning and afternoon! I'll have to go another time.

If I could, I'd live in a library. There's just so much potential there. But the Hilltop Branch of…read morethe Columbus Metropolitan Library is so sad. It's a beautiful building outside and in. The outside has a simple architectural design but shoddy landscaping. The inside has tall, peaked ceilings; tall, thick display shelves; and an old-time check-out counter with spiraled wooden rails. The sad thing about this library is that there are hardly any books. I walked down aisle upon aisle of half-stocked or one-third stocked shelves. I even saw entirely empty shelves, lots of them. The books that are there outdated or plain out boring. The multi-media check-out section barely exists. It broke my heart to be in this place. I went around 5p, when a bunch of bustling low-income kids were hanging out. All of them were waiting to sit at one of the many computer terminals. I'm glad Hilltop has lots of computer stations, but I don't want the library to become a place to go just for free internet service. I did see a large room where homework help was happening. There were a few tutors milling around but only about two students, one of them middle-aged. The staff was friendly enough. There was a security guard at the front basically making sure the kids walked instead of ran. There were plenty of people behind the counters. No one bugged me while I looked around. At check-out, the woman who was manning my line was curt a bit impatient with the semi-annoying family in front of me. I could tell she'd had a long day, and this place is probably a bit disheartening to work at, so I can't hold it against her. The staff was doing its best, but they don't have a lot to work with. The surrounding neighborhood is rundown. The fact that there was a guard on duty and that the multi-media reserves are held behind the counter alerted me that the Hilltop branch has seen its share of trouble. Hopefully the city library system can put more effort into the Hilltop branch. The residents there were definitely using the facility. The place was packed, especially with kids. But there wasn't a whole lot to take home.

The Hilltop branch has been undergoing a few renovations within the last few months! I am a bit…read morebiased, as I don't know how I ever lived without a library within walking-distance from my house, but I've yet to be disappointed by this branch. Many of the reasons why this library is so great stem from our great library system as a whole; making any request online and having materials shipped to the location of your choice, a diverse selection of materials, and friendly and helpful staff. This branch does not have enough computers to meet the needs of the visitors. As mentioned in a previous review, this has more to do with the lack of internet access for many patrons than it does for the library itself. I have never had to wait more than 10 minutes for a computer though, as I don't have a printer at home and sometimes use the library for its (fantastic) 10 cent printing. I don't have kids, so I don't know much about the offerings for anyone under the age of 18. It does appear that they have a really nice kids area, as well as community rooms for after school homework assistance. There are many stacks of books and a HUGE selection of audiobooks to peruse at any given time. They lose some points for their miniscule selection of music, but they make up for that with a bigger selection of movies and a whole wall of 'new' books. To be honest, it's easier to just order anything that you want online and pick it up when it arrives. This library is teeming with life. If you can't handle the youths loitering in the parking lot, or the snarky adolescents using the computers , then perhaps a drive to the downtown location would serve you better.

This library is home to many an OSU student, and as such serves its purpose: different styles of…read morestudy spaces, from individual, partitioned-off study rooms (for the lucky ones) to regular, large tables meant to seat many students. Down on the first floor and in the basement, it can get a little loud -- perfect for a group study session. You can also find a little cafe to grab a coffee or study snack to keep you fueled for those long hours. Upstairs, you might catch a few looks if you exchange more than a couple whispers. I had to knock a star off because I wish there was more seating, as available spots become sparse during exam season. I also think it gets kind of chilly in here, but that may be more of a personal complaint. Tip: make sure you go online and book a study room if you want to get one during finals, because they go fast!

This place morphs into the stuff of nightmares when I pull all-nighters inside it, but I'm still…read moregrateful for its availability. Because the (soon-to-be-renamed) Science and Engineering Library is a 24-hour facility, the workstations aren't always clean enough, but I guess I can deal with that. I also like the Terra Byte Café hours, and today I just wrapped up my last class at the Learning Collaboration Studio in the basement, which has some comfy desk-and-chair sets with wheels. I only ask that more printers be able to print in color, please. P.S. I took my default profile photo here, heh.

terrible library and customer service. Notified on a Friday that a book, that I had placed on…read morehold, was available. Went following Monday to pick-up and it mysteriously wasn't there. really needed the book for a book club event same week. super disappointed. the rep was dismissive and unhelpful.

Excellent library. The staff is always friendly and helpful. I have no trouble finding books for my…read morekids and they always have the books I place on hold ready for me when I arrive.