3 stars for the hours and selection. Less than 4 for the lack of assistance.
I'm not going to say when I was there or give the employees name(s) but on two separate occasions, I've gotten an "I'm not sure" or "I don't know, I guess?". Which when buying something for a specific reason, isn't very helpful.
Last time I simply wanted to know why one version of the cold medicine I was looking at had alcohol and one didn't. I wondered if the alcohol was needed for the effect or perhaps made the product more of a night time sort of thing or if it really made no difference. I had a preference for getting the one that was sans alcohol, but wanted to be wanted to know the differences. I got an unclear answer and a shrug.
When I got to the register, I asked where the lozenges were and was told "um, they should be where you got this stuff". When I returned bearing no lozenges, I was waiting for the associate to ask if I hadn't found them, but they didn't so I left with none.
Over the summer, I had question about a protein mix and some single serve protein drinks and was met with "I'm not sure I don't really work out". Ok, that's fine, but you do work in a vitamin shop and protein supplements aren't just for people that work out.
*sigh* next time I'll bring Mr. iPhone in and consult google. read more