Premier has been incredible for our son! He flourished as soon as he started there and continued to…read moredo so! The infant room and toddler room teachers were so great and my son would reach and run to them! He developed so much while he was there. They made the transition from infant to toddler room as easy as possible and were so patient with us (first time mom over here). They handled incidents with care and sensitivity - things do happen but Premier handled the incidents carefully and were always transparent. All of the teachers, aids, and office staff know the kids so well. My son lights up when we walk in and the front desk staff greet him everyday like he's royalty!! We are moving and I am devastated to pull our son from here. Highly recommend!

I rarely leave negative reviews, but I feel it's important to share my experience.Unfortunately,…read moreafter an incident involving my son and the way it was handled afterward, I no longer feel comfortable continuing care here.Before the most recent incident, I had already experienced concerns regarding my son's care. There were multiple times when my son came home with small marks on his face, and I was not given an explanation as to how they kept occurring. After I brought these concerns to the center's attention, those incidents appeared to stop. While I appreciate that the concern was addressed once it was brought forward, it added to my overall concern regarding my son's safety and supervision while in their care.My biggest concern was my son's head injury and the response following the incident. After reviewing the video, I became concerned about what occurred and how the situation was documented by the teacher.The incident report written by my son's teacher, stated that my son started to hit her and that she raised her hands to stop him, which caused him to fall. However, after reviewing the video, that is not what occurred.What the video showed was my son running up to the teacher in a playful manner. He placed his hand on her stomach area, appearing as though he wanted to be picked up, and his hand was there for only a moment or two when then Ms.karlie grabbed both of his hands, my son slightly leaned back, and she then let go of both of his hands while staring directly at him . There was no attempt to even try to catch him as he was falling backwards. As an adult supervising a young child, I would expect that a 39 pound child's weight shifting backward would be noticeable, especially while holding onto their hands. This is why I was concerned that his hands were released while he was leaning back, resulting in him falling backward and hitting the back of his head causing a shell to pierce through his head and bleed. The video did not show my son being aggressive or attempting to hit her, and it did not show her raising her hands to block him as described in the report she wrote .After he fell, the video showed my son crying holding his head and walking back toward the teacher to be consoled. What was concerning to me was that his head was not immediately checked after the fall, and staff did not appear to realize that he had a bleeding injury until later. As a parent, I would expect an immediate assessment after a child hits the back of their head as well as me being directly notified of an head injury that involved him falling straight back on his head. What was most concerning to me was that, after the owner reviewed the information, she did not acknowledge the discrepancy between what the teacher stated and the video or address my concerns regarding the inaccurate account that had been documented by the teacher. This made me feel that the seriousness of the situation and the impact of an inaccurate report involving my child were not fully recognized. I was also concerned when my son came home telling me that his hair "looked crazy." While this may seem like a small comment, it raised concerns for me as a parent because I wondered where my 2 year heard that and whether comments were being made about his appearance while he was at school.Recently, my son has also started crying at drop off. The concerns I experienced, including the incident report and the comment regarding his hair, made me question whether my son's individuality and differences were being fully respected while in their care.I contacted the center regarding my deposit and explained that, due to the incident, I did not feel comfortable keeping my child their for the required two-week notice period . I reached out to discuss receiving my deposit back, but I never received a response back or any follow-up regarding my request from the owner.As a parent, my child's safety and being able to trust the people caring for him are my top priorities. Unfortunately, this experience left me feeling unheard and uncomfortable continuing care at this center

I take my daughter here and she absolutely loves it here. The staff is wonderful, they really go…read moreout of their way to be helpful. They are always super friendly when we come in, always a cheery greeting. They seem very capable of handling day to day conflicts with the children.

I was concerned why long time residents never recommended this daycare. As I'm a new resident. This…read moreplace is an absolute nightmare. My children have been getting hurt due to lack of supervision. They lie to cover themselves and have no compassion for these babies. Front office staff are liars & rude and unwelcoming. Bonita called & falsely reported me to cps after I called and told the state what we were experiencing & they were flagged during the visit. I've picked up both of my littles soaked through their clothes multiple times & all they have to say is sorry. The owner Mike is rarely there to see what is really happening there. When I contacted him regarding my children getting hurt and no one could explain why he 1st offered to let me see video footage from my Childrens home rooms. And when I agreed to view the videos for reassurance he then refused. My 4 year old witnessed a man picking up another child in his classroom aggressively by his neck over a situation with his child and staff did nothing. Do you and your children a favor. RUUUUUN!!!

my baby loves it here and they've done everything possible to make sure that she has the best…read moreexperience while also creating a great environment for the teachers and other children. I'm so thankful to have this space to send my child to. I trust them so much with her.

My youngest son has been attending here since he was roughly 4 months, he's now 3 1/2. I literally…read morefell inlove with this Academy when I toured it & Ms.Ro was always so welcoming & friendly. Made the experience less stressful since I was enrolling a infant at the time. She would literally text me pictures of him every other hour to make me at ease! I've never had any issues with the staff, they've done a nice job reporting accidents as well. They use the ProCare app which is 10/10 to me. Ms. Reyna is also one of the teachers who has watched my big boy flourish, she's so warming & we love her!

Amazing staff!! Love Danielle and Holly they are the best and the children love them!! Danielle is…read moretheir director and has been at wee care for over 10 years!!

I had an excellent career as an engineer, for a company in Michigan City…read more Then one day in July 2012, Wee Care Day Care's manager called me while I was on my way to work. She claimed that my daughter Jasmine had head lice. She insisted that I must immediately pick up my daughter. So I called my mother, and my sister; however, no family member was willing to deal with the head lice situation. Therefore I had no other choice but to call off work. I picked up my daughter, and immediately brought her to our family doctor. Both the doctor and nurse examined Jasmine's hair and scalp, and concluded that Jasmine did not have head lice; SHE ONLY HAD DANDRUFF! Therefore, I brought my daughter back to the Wee Care Day Care, and presented the doctor note. The day care manager insisted that Jasmine's doctor was wrong, and the manager re-examined my daughter's hair! She then pointed out the dandruff flakes, and claimed that was HEAD LICE, AGAIN!!! This terrible situation cost me my job, and due to my job loss, and being a single parent (divorced) I had a struggle with paying my rent, and consequently we were evicted!!!

Duneland Family YMCA child care is one of the best childcare programs we've been a part of! We've…read morebeen with the Duneland YMCA for almost 6 years (since we moved to the area), with our fourth child getting ready to start soon. It's great to know my children are being loved and cared for while I'm away at work - the teachers truly treat them as their own. My 3 year old loves going to "school" and seeing all her friends! Aside from updating books and educational toys, there have been many updates to the facility in the past few years including new paint and rearranging classrooms to improve functionality. The facility is clean and the teachers really take pride in their classrooms! My daughter is offered breakfast, hot lunch (contracted with Third Coast Spice in Chesterton) , and several healthy snacks everyday. The hours are also very convenient, opening at 5:45 am until 6:30 pm. Whether I have an early morning meeting or a late evening errand, I've got flexibility with childcare. In the summer they offer several field trips, get swimming lessons at the Y, take walks, visit the library, get to play at the new splash pad across the parking lot and the highlight of each week is when the Kona Ice truck comes! All year long the kids also get to learn about being healthy when the YMCA fitness instructors come over to "play" with them - doing yoga, dance and music in motion. They also do special events throughout the year, including donuts with dad, muffins with mom, a fall harvest bash for the entire community, a thanksgiving celebration and a Christmas program! One of the best parts about the Y...several of the teachers have been there since before we started going there. It builds a strong sense of security for both myself and my children knowing they will build long lasting relationships with and grow to love their teachers.

I was very relieved to find such a wonderful daycare. I feel safe leaving my now 9 month old and my…read more4 year old in preschool with child care before and after. It is very difficult when both parents have to work and have to depend on child care. I was very apprehensive leaving my newborn at daycare especially right after I had to return after maternity leave, but the staff is very polite and professional and made me feel at ease. They keep me updated on the girls progress and things they need to work on. My baby is now walking at 9 months due to the staffs patients and working with her while we continue at home. There is an awesome summer program where my 4 year old gets to go swimming, play outside, walk to the library, and go on field trips. I would highly recommend this daycare to any parent.

My father passed unexpectedly in January. My parents had moved from Missouri earlier last year…read more They didn't know anyone and Covid had robbed them of the ability to meet many new friends. Frank treated us like family right away. I cannot say enough about his kindness, constant communication and professionalism, especially during a very trying pandemic time. They all took wonderful care of my father and he looked so at peace during the viewing. Thank you so much to the staff. You are truly a valued part of this community.

Essling treated us like family. Mark and Jeanne put us totally at ease, and we knew things would be…read moretaken care of professionally and with the care we needed at a difficult time. Every step and every option was clearly explained to us. We were never "sold" anything we didn't want or need. They were there for us every step of the way, and still are, as we work through our loss.

We adopted a dog from Lakeshore Paws and I'm so pleased with how it went. Admittedly I had a…read morenot-so-great experience with them 5 years ago when we were first looking to adopt, but I think they've made a lot of changes and I'm really glad we gave them another chance when searching for a second pup. When we arrived they gave us a tour of their dogs - their facility is very large and all the dogs housed there had decently-sized spaces. We originally just went to take a look, but we saw a dog we liked and ended up playing with him a bit in a separate location while supervised, we filled out an application at a computer they had there, and made plans to bring our other dog in the next day so they could meet. After the dogs met in isolated locations both outside and inside, they let us take the dog home for a foster-to-adopt situation where we could basically do a week-long trial run. We ended up extending that for a second week which was extremely helpful before finalizing the adoption. Everyone we interacted with was very friendly and helpful, down-to-earth and you could tell just trying to do their best for the dogs there. We did have an emergency with the dog (swallowed something he shouldn't have!) where we reached out, and Lakeshore Paws was quick to answer and give us directions (head to the ER!). Overall they made the adoption process easy and also thoughtful (the foster-to-adopt was really such a good idea) and were very helpful throughout. I would definitely recommend starting with them if you are looking to adopt a new family member.

We went to lakeshore paws on Aug 29,2026 and was treated horribly by the front desk girl. she was…read morevery rude and not friendly at all. when asked if we had an application on file we said yes. she proceeded to say that our application was not approved because they couldn't get a hold of our vet and landlord. no one ever called us to let us know they had an issue. when we told them we already spoke to our vet she wouldn't even listen. we asked if we could see some puppies that we seen on their website she very rudely said they already have appointments. we have never treated so rudely. if this place doesn't need people to adopt their dogs then we will find another shelter to adopt from.

Bad company!! BEWARE!! Never did the good they were paid for. Jay promised to refund our…read morepayment . We never received our money after 2 months of running around, Stay away from this company

We enlisted the investigative services of this company at the end of April. They were very slow in…read moreresponding, and in some cases, non-responsive. After regurgitating the information we provided to them, the case was closed and a refund was determined to be in order. We never received the refund and they used stalled tactics when questioned about the refund. Finally, they stated we were entitled to a full refund, which, of course, was never received. Proceed with extreme caution should you decide to employ this company. Their business practices are shady, at best. Not sure how to provide a 0 stars rating, but if this is possible, that is what they deserve.