Shannon's did a ring resize for me. It came out perfectly and you can't even tell anything was…read morealtered. Would definitely go here again.

Ordered a small metal plate (2"x3") to have my dog's name and birth and death date engraved for her…read moreashes, 25 letters. $80 plus tax. Shocked that it cost so much, but lesson learned. I didn't even think to ask how much it would cost before I left the store the day I went into shop local, but I never expected the plate to be priced at $30 and to be charged $50 for the engraving, I tried to shop "local", but unfortunately, I cannot afford this kind of local.

I truly cannot overstate how amazing the entire team at Perrywinkle's is. My spouse and I primarily…read morework with Kaitlyn, but the entire staff here is amazing & friendly. I've purchased some stunning pieces here, and all at a fair value. And have also come in to socialize, with no intent to purchase, and have been welcomed to just spend time there. It's lovely, and their new renovations are fantastic. To the commenter who said the staff judged them based on looks -- the first time we stopped in, we were coming from our camp. We both had on fairly grubby clothes and no jewelry at all, and were still treated kindly. I'm sorry that your experience was different.

This store and its staff is fantastic. I have been a customer of Perrywinkle's in the past but my…read morelatest visit was the best. I wanted to surprise my wife with a gift from Perrywinkle's. I went into the store and was greeted by Katilyn. I asked her for help in planning this surprise. We sat at one of the tables they have there and she helped me select the piece that I ended up buying and then she helped me plan out the surprise. I had brought in some jewelry that needed repair work so we planned the surprise to coincide with the the point in time when the repaired items were ready for pick up. It all came together as planned and my wife was so surprised, she did not expect it at all. On top of the staffs help with this, the store is amazing in its set up, look and feel as you enter it, the baby grand piano playing softly in the background, the overall ambiance of this place is something else. If you want to create a special surprise for your significant other this is the place I would recommend and from my experience the staff will help you make it extra special. Thank you Perrywinkle's.

Dropped my wifes wedding ring and engagement ring off for a re-size…read more He helped me sneak add some extra gems. I gave a quick description of how i imagined it and he got it perfect and helped orchestrate the surprise for my wife!

I didn't even wanna give them one star through email. The owner negotiated a price for a piece of…read morejewelry he was going to purchase. I drove an hour down to the store even informing the owner that I was going to be driving an hour to his store. He gave me the store hours of operations for that day. I made it down there within those store hours only to find the owner not there a man behind the counter that could not speak. English could only translate through an on his cell phone . Through the translator app on his cell phone the man refused to honor or do business with what the owner had agreed-upon with me despite me informing the owner. I was driving down there that day despite the gentleman behind the counter reading the emails seeing those negotiations. I ended up walking out of the store wasting an hour of my time and the man behind the counter, not caring at all, and the owner not answering a single phone call that the counter person was making. This is the worst customer service I have ever experienced. I strongly suggest that people do not waste their time going to the store. It is filthy. The man is not even reasonable with his prices to begin with and he clearly does not care about customers or customer service at all. Do not waste your time going to this dirty, empty store cause like me you'll waste your time

Reached out to Matt based on a recommendation from a friend because I needed to repair my wedding…read moreband. I was blown away by the level of customer service I received. After 6 years with the ring it was time for a change, he helped me choose new stones and he even ordered me a few options so I could see them before making a final decision. We decided to go with green gold to redo the setting. Matt is amazingly creative, reasonably priced, and easy to work with. My advice to you: if you want an amazing one of a kind piece of jewelry, stray away from the church street tourist trap and head to Shelburne to see Matt.

I agree wholeheartedly with the website: "Matthew's amazing artistic skills and passionate…read morepersonality allow him to not only create beautiful one-of-a-kind pieces of jewelry for his clients, but give them an experience they will never forget." Something extraordinary happened on the first day of our anniversary trip to Shelburne, VT. We stopped at Matthew Taylor's jewelry shop, which also was the house where my wife's grandmother lived many years ago. It was open so we were able to go inside. She showed me where they would have Easter dinner, and told me her grandmother loved jewelry, and had given her some. She brought some pieces with her on the trip. She and Matthew talked about the house and town. He was friendly and gracious. I then took my wedding ring out of my pocket; it was in a little box instead of on my hand as it was in pieces due to a failed attempt to resize it by another jeweler. It's a "tricky infinity ring," with a number of garnets. Before we came in, as the sign said, "repairs," I took my ring out of my bag and put it in my pocket, just in case he could fix it. My wife wanted to see it on my hand. A lengthy discussion ensued, during which I assured him that it was worth the risk and I was willing to take it, and he finally agreed to try the first step, to join the ends, after describing various methods. It worked. Amazingly easily, to me. Then the next step, lasering it closed. Then he put a couple stones back in. That left one still be to replaced, which had previously broken in the failed attempt. So he had us look through a tray of stones he had, and we searched for a pink stone to match the pink stones in Denise's bands. He found one and said, "this wants to pop right in." And it did. It seemed effortless, which often is when a master craftsman works. So, in the house of my wide's grandmother, who loved jewelry, and gave her jewelry she wears to this day, this kind and skilled artisan took the time and fixed my wedding band, on the day of our 15th wedding anniversary, and now the ring is whole, and changed, with a connection to her rings, and more meaningful than before. Just like marriage should be. Synchronicity. Peace.

While the handcrafted jewelry here looked beautiful, the owner couldn't care less to engage with me…read moreor sell me anything. I was the only person in the store and while I tried to comment on pieces and talk to her, she barely looked up from her desk (I assume she was on her phone). I ended up just walking out when she could of made a sale on a nice silver cuff that I had my eyes on. Apparently I didn't seem important enough. Left a very bad taste in my mouth.

With unparalleled customer service I can not recommend Raintree enough. Shannon and the staff at…read moreRaintree were kind and caring throughout our entire experience. We worked with Raintree for all the jewelry for our wedding. They custom designed and made my engagement ring and our wedding bands with exquisite precision. I also brought in family heirloom pearls to be redesigned into a custom made necklace, earrings and bracelet - which all turned out just as beautiful as I had imagined. The shop is rustic yet having modern and clean lines. All of their in store products are beautiful and unique. Raintree is conveniently located on the main street in Vergennes next to some other shops and delicious eateries. Love. Love. Love.

Horribly rude and impatient owner. Treated like a criminal as I apparently browsed too long and…read moreasked to see too many stones. I've never ever been treated so rudely. I was horrified! Shop there at your own risk. Even seeing the owner's response to poor reviews herein shows how nasty and non customer centered they are. Find someone more worthy to give your hard earned money to.

I've been visiting the store for years--since they were in their prior location downtown. The new…read morelocation is magical. I can always find what I'm looking for--as well as some things I didn't know to look for. They have the best selection I've seen and are always adding new things. They also have candles, sprays, and Oracle and tarot decks.

Step foot into this store and there's no doubt that you are at the helm of a truly creative mind…read more You can feel the talent flow through the simple, but calculated decor and you know there are about to be a million things that you cannot live without. Molly Conant is a true genius. Her taste is impeccable. Her jewelry line is consistent and sophisticated, detailed in the most refined of ways. Each piece offers a glimpse of her personal, unique style, often consisting of modern shapes and natural elements integrated with industrial components and a delicate vintage aesthetic. Her pieces are absolutely timeless; they are a real vision to see and true privilege to own. She also has an array of vintage items for sale that is not to miss. The next time your looking to treat yourself or get a special gift don't hesitate to stop and see designer Molly Conant at her studio and shop on Pine Street. Rackk and Ruin would put a smile on anyone's face.

Rackk and Ruin offers great vintage items to purchase online, but I recommend a trip to Molly's…read morebeautiful shop and studio, too. This is a curated vintage collection, beautifully displayed, a marriage of old and new, offered alongside Molly's own sophisticated jewelry line. Molly designs and fabricates each piece of jewelry with equal attention to form and function. Her work is smart and sophisticated. I came to browse for a few minutes, but ended up spending lots of time looking at her work. It was impossible to leave without buying a pair of her fabulous earrings. The shop itself is bright and lovely. And while it is not cluttered, I kept finding new and interesting things I did not see on first inspection, This is a great spot on Pine Street to find a thoughtful gift for someone you love, including yourself!

Jacob is great! He and his wife are really nice and helpful during the process. I have two pieces…read moreby him and I love them both. My most recent piece is my custom engagement ring and I couldn't be happier with it. My fiancee and I first met Jacob at the Baltimore Craft Show 3 years ago and have been in love with his work since, especially when he works with meteorite. He's really the only artist out there (that I've seen - and I have looked) skilled at creating beautiful pieces with meteorite.