Dropped my wifes wedding ring and engagement ring off for a re-size…read more He helped me sneak add some extra gems. I gave a quick description of how i imagined it and he got it perfect and helped orchestrate the surprise for my wife!

I didn't even wanna give them one star through email. The owner negotiated a price for a piece of…read morejewelry he was going to purchase. I drove an hour down to the store even informing the owner that I was going to be driving an hour to his store. He gave me the store hours of operations for that day. I made it down there within those store hours only to find the owner not there a man behind the counter that could not speak. English could only translate through an on his cell phone . Through the translator app on his cell phone the man refused to honor or do business with what the owner had agreed-upon with me despite me informing the owner. I was driving down there that day despite the gentleman behind the counter reading the emails seeing those negotiations. I ended up walking out of the store wasting an hour of my time and the man behind the counter, not caring at all, and the owner not answering a single phone call that the counter person was making. This is the worst customer service I have ever experienced. I strongly suggest that people do not waste their time going to the store. It is filthy. The man is not even reasonable with his prices to begin with and he clearly does not care about customers or customer service at all. Do not waste your time going to this dirty, empty store cause like me you'll waste your time

Amazing little place. From vintage to custom jewelry , this…read morestore is a delight. This couple can do it all.

Incredible store with beautiful new jewelry, estate pieces, and wonderful staff! If you're in…read moreBurlington you should seriously consider stopping by!

I had such a great experience at After Midnight Jewelers and really wanted to leave a review for…read moreColette because she truly deserves it! She's incredibly friendly, welcoming, and so easy to talk to from the moment you walk in. What really stood out to me the most is how passionate she is about jewelry design. You can genuinely see how much she loves what she does in the way she talks about each piece and helps you find exactly what you're looking for. She has such a creative eye and pays attention to every little detail, which makes the whole experience feel so personal and special. It never felt like she was just trying to make a sale, she really takes the time to listen and help you find something meaningful that you'll love. Her passion for designing jewelry truly shines through, and it's what makes her so amazing at her job. If you go in, definitely ask for Colette. She made the whole experience so enjoyable, and you can really tell she puts her heart into her work.

I had a great experience with After Midnight Jewelers! Collette is so knowledgeable and was…read moreextremely helpful so that I could find the perfect piece. Great service and she really cares about her customers.

I've had a rough couple of weeks when it comes to jewelers, but this place has given me incredible…read morehope! 2 weeks ago my high school sweet heart proposed to me with a beautiful engagement ring he found online (a site called pompeii3). A week after he proposed, and I had finally come back to earth enough to notice it was a little big, i took it to Karlise to get an estimate on sizing it down. Mike, the jeweler and owner, warned me that sizing down the ring would be incredibly difficult since the prongs holding the diamonds into the band were all forms of messed up, and would likely fall out. Me, wishing it weren't true, then decided to go look for a second opinion. I found another local jeweler, who looked at the ring for me and said that it would be fine, and paid for them to size it down. WRONG! Another few days after my ring was sized down, I began losing diamonds. Six to be exact. I tried to go back to the jeweler who sized it down, and they told me it wasn't their fault, that they had taken note that it was a possibility (even though they told me it was fine), and i should contact the seller. The seller (pompeii3) however, has a strict refund policy however, where if another jeweler changes it in anyway or if it's past 30 days from purchase, they won't allow you to return or exchange it. This is most likely do to the fact that they sell incredibly poorly made rings as i found out. So next i went to a third different local jeweler praying they would fix it for whatever price. Though they were very kind and apologetic, told me there was nothing they could do, that the setting was too poorly made. Leaving heartbroken, i decided to try one last place, Karlise's, the jewelers who had been honest with my stubborn self from day one. I expected a little bit of an "I told you so" and was embarrassed going back in, but i was pleasantly surprised with a warm welcome. Mike told me, as the last jeweler had, that it was in incredibly rough shape. I'll admit it, hearing this again, i wept like a baby right in the middle of the store. The staff was incredibly comforting however, and Mike reassured me that that didnt mean there was nothing we could do. After i pulled myself together, he talked me through countless ways we could reuse the diamonds in my ring, or melt down the white gold setting into a wedding band. I shared with him my troubles with Pompeii3 and previous jewelers and could tell he was genuinely upset about the circumstances i had faced. He continued to offer several more creative solutions until we decided to take a risk and put the missing diamonds back in and secure them. He was honest with me once again, explaining that the old diamonds remaining that he hadnt replaced, may continue to fall out, and I understand that. Mike understood my attachment to the ring my fiance had proposed to me with, and took the risk with me, not knowing if i were the type of customer that would return and blame him for any diamonds that would fall out after. He even offered a discount on the 6 new diamonds i needed, aknowledging how badly the online jeweler had wronged me. I can't comment on how the pricing is at this jeweler, as I really dont know much about the pricing in the area or for jewelry in general. But that doesn't matter to me after the kindness i experienced at Karlise's. They're a true family run business, not a bunch of robot salemen fighting for commission, and I refuse to buy my fiance and I's eventual wedding bands anywhere else.

Karlise jewelers should be the gold standard when it comes to looking for an engagement ring. It…read morewas a pleasure working with Mike - from him taking the time to explain anything I had questions about, to sourcing a diamond and picking out a setting. Shout-out to Kara and Elise for taking the initiative to poll their social following while I was deciding between several of the options Mike presented me with. Would highly recommend this place! ...and I think so would my fianceé

What truly set this gem lab apart was their commitment to transparency and education. The staff…read moretook the time to educate me about the characteristics and value of different gems, ensuring that I made an informed decision. I look forward to returning to The Vermont Gem Lab for all my future needs.

I was looking for information on selling my platinum and diamond jewelry. Kennan at Vt Gem Labs was…read moreincredibly helpful. He explained the resale market to me and all of my options. He inspected my jewelry and gave me a ball park figure of their worth. The appointment lasted about 30 minutes and he refused to charge me. He has many beautiful hand crafted pieces for sale. I highly recommend Vermont Gem Labs.

NOT to be TRUSTED. I paid him $15 to change my watch battery. When I returned to pick it up, he…read moresaid, "I set the 'Time' but not the 'Month' or the 'Date'." Honestly I rarely use these, so trying to be kind, I told him, "NBD, I use my phone for that" .... But, then it stopped ticking 2 days later. When I returned to the store, I requested he place a new battery in & asked that he show me the package (so I could check the expiration date). He walked out from the back with just the expired battery he removed from my watch to show me. So, I said, "No, I want to see the package of the NEW battery you're putting in, so I know it's NOT EXPIRED." He returned with his supply (i.e., 2 batteries: both expired 2020). I asked him for my $15 back, and he REFUSED because he said I did not have my receipt. Then, to make matters worse! ... on my Google 1-STAR Review of LIPPA's he lied, saying he "could not find my name anywhere in his computer system" ~ trying to make it appear as if I had the wrong Jewelry Store (funny... He never did ask for my name today; he simply stated without my yellow receipt, he would not REFUND ME $15 for dishonestly placing an EXPIRED 2020 WATCH BATTERY in my wrist watch) A THIEF is a THIEF (thieves always lie; they have, or they get caught) and a LIE is a LIE: a Tiger doesn't change their stripes, no matter how big, or small their kill is. LIPPA's does NOT DESERVE Anyone's BUSINESS, or TRUST. ~ I suppose if I walked in with an expensive suit & tie to buy an engagement ring, he would have had the decency to behave himself better & not steal from someone 65 y.o. on a fixed income. Shame on this man & his mother who raised him.

We live in New York State and went to Lippa's to buy our wedding bands for our October 2020…read morewedding. Buying rings can be an overwhelming experience but Mike and the staff were super helpful on site and thoroughly went over questions such as what we wanted; what was important to us; likes/dislikes; etc - and used that info to narrow the focus and show us options that would potentially work. Both the bride and groom are super happy with the results and Lippa's wedding bands will be with us the rest of our lives. We highly recommend Lippa's.

While the handcrafted jewelry here looked beautiful, the owner couldn't care less to engage with me…read moreor sell me anything. I was the only person in the store and while I tried to comment on pieces and talk to her, she barely looked up from her desk (I assume she was on her phone). I ended up just walking out when she could of made a sale on a nice silver cuff that I had my eyes on. Apparently I didn't seem important enough. Left a very bad taste in my mouth.

With unparalleled customer service I can not recommend Raintree enough. Shannon and the staff at…read moreRaintree were kind and caring throughout our entire experience. We worked with Raintree for all the jewelry for our wedding. They custom designed and made my engagement ring and our wedding bands with exquisite precision. I also brought in family heirloom pearls to be redesigned into a custom made necklace, earrings and bracelet - which all turned out just as beautiful as I had imagined. The shop is rustic yet having modern and clean lines. All of their in store products are beautiful and unique. Raintree is conveniently located on the main street in Vergennes next to some other shops and delicious eateries. Love. Love. Love.

Shannon's did a ring resize for me. It came out perfectly and you can't even tell anything was…read morealtered. Would definitely go here again.

Ordered a small metal plate (2"x3") to have my dog's name and birth and death date engraved for her…read moreashes, 25 letters. $80 plus tax. Shocked that it cost so much, but lesson learned. I didn't even think to ask how much it would cost before I left the store the day I went into shop local, but I never expected the plate to be priced at $30 and to be charged $50 for the engraving, I tried to shop "local", but unfortunately, I cannot afford this kind of local.

I truly cannot overstate how amazing the entire team at Perrywinkle's is. My spouse and I primarily…read morework with Kaitlyn, but the entire staff here is amazing & friendly. I've purchased some stunning pieces here, and all at a fair value. And have also come in to socialize, with no intent to purchase, and have been welcomed to just spend time there. It's lovely, and their new renovations are fantastic. To the commenter who said the staff judged them based on looks -- the first time we stopped in, we were coming from our camp. We both had on fairly grubby clothes and no jewelry at all, and were still treated kindly. I'm sorry that your experience was different.

This store and its staff is fantastic. I have been a customer of Perrywinkle's in the past but my…read morelatest visit was the best. I wanted to surprise my wife with a gift from Perrywinkle's. I went into the store and was greeted by Katilyn. I asked her for help in planning this surprise. We sat at one of the tables they have there and she helped me select the piece that I ended up buying and then she helped me plan out the surprise. I had brought in some jewelry that needed repair work so we planned the surprise to coincide with the the point in time when the repaired items were ready for pick up. It all came together as planned and my wife was so surprised, she did not expect it at all. On top of the staffs help with this, the store is amazing in its set up, look and feel as you enter it, the baby grand piano playing softly in the background, the overall ambiance of this place is something else. If you want to create a special surprise for your significant other this is the place I would recommend and from my experience the staff will help you make it extra special. Thank you Perrywinkle's.