This is a fantastic UPS store. Top notch service and the nicest staff you have ever met. We are…read morein Canada and often have to purchase things in the US that we can't get at home. We can always trust that everything is ready and waiting for us when we come across to pick things up. Five stars all the way.

Quick, helpful, and friendly people. No problem you may have that they can't help with or explain…read more They are pros at Amazon returns and international packages.

Terrific customer service! Offered to help me with items that they don't even get paid for! First…read morerate!

Nice attentive Steph quick response happy to help I was in and out within five minutes I appreciate…read moretheir help and that didn't make it difficult for me thank you so much

This last shirt order I had, has sent me around the town on a hunt more than others! After not…read morefinding crewnecks in XL in stores and online, and trying to find an inkjet printer I ended up at UPS. I called staples, only laser jet printers in case you were wondering. I called Coughlin Printing Group, they have inkjet but can only print on regular paper and canvas and offer larger printing sizes. What I needed was an 8 1/2 by 11 transfer sheet (iron on) printed to complete 2 child crewnecks for Black History Month. I called this UPS location and the rep stated he did not know if the printers were laser or inkjet, he'd never been asked the question before. I asked if there was a manager or anyone in the store who knew and he stated, there was not. I asked for the printer type so I could potentially google it. He placed me on a brief hold. When he returned he said it was my lucky day as the manager had just walked in and confirmed the printers were inkjet. I headed to UPS ASAP! Once I arrived, there are signs on the floor for social distancing and hand sanitizer is provided. The manager, Bob is who ended up helping me. I emailed my images to him and he was able to place them on a single page and convert the document to a pdf. He printed a test sheet to ensure it was the quality I wanted. Also to figure out how the transfer paper needed to be loaded into the printer. Once all the kinks were figured out, we printed my creation and I was all set. Took about 30 minutes but I was in no rush. Bob was super patience and helpful. He was insightful, paid attention to detail and made sure my needs were met. After finishing up, I asked what my bill total was and to my surprise, Bob replied nothing! He said you bought your own paper and we figured this out together while you waited patiently so you owe nothing. This was sooo unexpected and if I could have left a tip, I would have. Great customer service is NOT dead everywhere and this UPS proved that. I will definitely return for all of my future printing needs and I recommend this UPS and especially Bob! I'm willing to pay any day for services here! Check out the final product in the pictures that I created!

What a great staff.Always friendly and willing to help with all my shipping needs.Shipping with UPS…read moresaves me allot of money over the local post office.They even help me with the claim process when needed.

I am very very disappointed with their service. My family went Dec 19th (mid week) for the second…read moretime to get 3 packages that the Corporate Center couldn't find the week before. It took almost 4 hours for my wife, son and daughter to find their packages, and get this, they had to look for them on their own. The staff could not find the packages, nor did they have any record of them. After several hours of searching through unorganized piles in the back, my family did manage to find our packages. Others in line were not so lucky. The Corporate Center staff is fortunate that the line was comprised of polite Canadians, because it could have easily become and angry mob. I have told many people to stop using the UPS store and start using The Corporate Center, but I'm afraid I can no longer recommend their service in any way shape or form. It seems that just like the UPS store they have far exceeded their capacity. But seriously Corporate Center, if you are reading this, GET SOME SHELVES AND LEARN HOW TO SORT. It's not rocket science. Both my son and daughter said that given one or two overnight shifts, the two of them could have done a decent job of organizing the place. If you need a package between February and October, you'll probably be okay, but anywhere near Christmas, stay away. Sadly, this forces me back to the UPS store, who, while being slow, rude and disorganized, have only lost one package in 10 years - much better odds. And sadly, the other options in Ogdensburg, require a special customer number that cannot be entered into text-only name fields on most online merchant sites. Judging by the very negative comments from the people in line, I'd say this is the beginning of the end for the Corporate Center. You had your chance, and you blew it.

The first experience with them they couldnt find my parcels, second one they told me my parcel…read morewasnt there on Wednesday when i called but they had received it Monday. I called the owner and expressed my concern. Instead of were sorry she told me she didnt want my business and dont come back, then she hung up on me. Great customer service from an owner Marlene Chapple. Now looking at all these negative reviews its a wonder this woman is still in business

My daughter moved from the US back to Canada during Covid, and picked this post office to forward…read moreher mail to since its close to the border. Its not cheap, but the service is awful. They keep returning her mail to sender, and don't send reminders for renewals. Lady at desk is not helpful. I drove for an hour to be told that her package had been returned to sender!

For a government service, the USPS is as good as it gets. The National Postal Service is…read more complicated business moving millions of pieces of mail and parcels over hundreds of square miles in every part of the US in all weather. The numbers are mind boggling. The record of safe and reliable service is unbelievable and those that fill this space with negative opinions really have no idea of the complexity that is the USPS. Well done to the USPS and those that serve us all!!

Superb service, easy-to-use, and just a great example of great cross-border business. Located in…read morethe funky and fun town of Ogdensburg, NY, NAC Logistics is the perfect place to use as shipping address when you need your stuff up in Canada but can't get it shipped there from the original seller. The shop also doubles as a hockey equipment shop, so if you need a stick or other equipment, you're in luck ...

Best border shipping place! Friendly folks. Great to deal with!!!read more